Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic
Sumant Verma

Sumant Verma

Jalandhar

Summary

Dynamic Project Manager with a proven track record at KRISHNA COMPUTERS, excelling in project management and customer service. Skilled in technical troubleshooting and team leadership, I successfully implemented maintenance activities and resolved complex networking issues, enhancing system reliability and client satisfaction. Committed to driving results and optimizing project outcomes.

Overview

10
10
years of professional experience

Work History

Project Manager

KRISHNA COMPUTERS
JALANDHAR,PUNJAB
05.2024 - Current
  • Implemented preventive maintenance activities on all CCTV components as scheduled.
  • Resolved customer complaints regarding networking issues promptly and efficiently.
  • Tested and evaluated existing network systems for performance, security and reliability issues.
  • Installed, configured and maintained CCTV surveillance cameras and related equipment.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Developed and maintained project plans, timelines, and budgets.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.

TECHNICAL SERVICE ENGINEER

DAHUA TECHNOLOGY
GURGAON,HARYANA
01.2021 - 04.2024
  • Company Overview: CCTV software & hardware service, access control, ANPR, detectors, etc.
  • Handling cases not handled by the customer care team.
  • Coordination with other departments.
  • Configuration of IP, NVR, XVR, HDCVI, VDP, access control, ANPR, thermal camera.
  • CCTV projects, IP-based projects, work according to customer requirements in CCTV, access control, ANPR, detectors.
  • Technical knowledge of CCTV products.
  • Configuration of access controls, building configuration, ANPR cameras, etc.
  • Making reports.
  • Resolve hardware and software issues.
  • Conduct product installations and configurations, and deliver exceptional customer service.
  • CCTV software & hardware service, access control, ANPR, detectors, etc.

PRE-SALES & MARKETING

ACE COMMUNICATIONS
Jalandhar
01.2015 - 06.2020
  • Company Overview: DAHUA AUTHORISED DISTRIBUTOR
  • Develop and execute strategic pre-sales and marketing plans to drive business growth and meet sales targets.
  • Generate leads through various channels and nurture them into qualified opportunities for the sales team.
  • Collaborate with cross-functional teams to create compelling sales collateral, presentations, and proposals.
  • Conduct market research and competitor analysis to identify market trends and opportunities.
  • Build and maintain strong relationships with prospects, customers, and partners.
  • Track and analyze key performance metrics to measure the effectiveness of marketing campaigns and initiatives.
  • Continuously optimize pre-sales and marketing strategies based on data-driven insights to maximize ROI and achieve business objectives.
  • DAHUA AUTHORISED DISTRIBUTOR

Education

B.Com -

GURU NANAK DEV UNIVERSITY
01.2018

12th -

PUNJAB SCHOOL EDUCATION BOARD
01.2012

10th -

CBSE
01.2010

Skills

  • Results-driven
  • Team leadership
  • Interpersonal skills
  • Technical knowledge
  • Negotiation
  • Customer demonstration
  • Training
  • Customer support
  • Project management
  • Budget management
  • Customer service
  • Time management
  • Staff training and motivation

Personal Information

  • Father's Name: Sanjeev Verma
  • Mother's Name: Sonika Verma
  • Date of Birth: 12/10/95
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Project Manager

KRISHNA COMPUTERS
05.2024 - Current

TECHNICAL SERVICE ENGINEER

DAHUA TECHNOLOGY
01.2021 - 04.2024

PRE-SALES & MARKETING

ACE COMMUNICATIONS
01.2015 - 06.2020

B.Com -

GURU NANAK DEV UNIVERSITY

12th -

PUNJAB SCHOOL EDUCATION BOARD

10th -

CBSE
Sumant Verma