Sumanth Kandru
Adelaide
Summary
Experienced Site Support Technician with background in providing technical support and troubleshooting for site operations. Strong skill set includes software installation, network configuration, and equipment maintenance. Known for efficient problem-solving abilities and consistently contributing to team success through hard work, attention to detail, and excellent organizational skills. Demonstrable impact on improving system efficiency and reducing downtime in previous roles.
Overview
4
4
years of professional experience
Work History
Computer Console Operator (Full Time)
Peregrine(OTR)
Adelaide
03.2024 - Current
- Ensured network security by setting up user accounts, passwords, file permissions, and access rights.
- Verified accuracy of data entry into databases or other information systems.
- Maintained records of all computer operations including installation activities and modifications made to existing systems.
- Resolved any conflicts between different operating systems running on the same server platform.
- Documented all changes made within the IT infrastructure environment in accordance with established change control policies.
- Met with departmental managers to discuss project status and determine action plans.
- Effectively managed variety of mission-critical network tasks, which included vulnerability and application patching, data backups and network configurations.
Computer Console Operator(part Time)
Peregrine(OTR)
Adelaide
06.2023 - 02.2024
- Responded promptly to customer inquiries regarding system issues and reported incidents to the appropriate personnel.
- Executed commands on computers in order to run programs that perform specific tasks.
- Attended training sessions to stay abreast of advancements in technology solutions.
- Conducted scheduled maintenance during non-peak hours for uninterrupted service.
- Installed new software programs and applications as needed.
Construction Management (own Business)
Sree Bhuvana Developers
Hyderabad
08.2021 - 06.2022
- Assisted in the preparation of construction budgets and estimates for projects.
- Processed paperwork related to permits required for work on a construction site.
- Obtained specifications and directed work for construction crews.
Internship Student
Infobase Systems Pvt Ltd
Hyderabad
07.2020 - 06.2021
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Prepared presentations and reports for senior management team members.
- Created content for social media platforms to increase brand awareness.
- Worked well in team environment as well as independently.
Education
Master of Science - Engineering Management
Torrens University
Australia03-2024
Bachelor of Science - Computers
GITAM University
Hyderabad05-2020
Skills
- Operating systems
- Customer Support
- Software configuration
- Hardware Installation
- Server Management
- Construction Administration
Events Participated
- Participated in Master Orator Championship organized by Toastmasters International as a CONTEST MASTER on 15july, 2018 at BVRIT Hyderabad.
Timeline
Computer Console Operator (Full Time)
Peregrine(OTR)
03.2024 - Current
Computer Console Operator(part Time)
Peregrine(OTR)
06.2023 - 02.2024
Construction Management (own Business)
Sree Bhuvana Developers
08.2021 - 06.2022
Internship Student
Infobase Systems Pvt Ltd
07.2020 - 06.2021
Master of Science - Engineering Management
Torrens University
Bachelor of Science - Computers
GITAM University
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