SUMANTH B
Bengaluru
Summary
*Results-Driven: Demonstrated success as a Key Account Manager with over 2.8 years of experience in driving results and achieving sales targets.
*Client-Centric Approach: Skilled in understanding client needs and challenges, offering tailored digital solutions to enhance client satisfaction.
*CRM Proficiency: Proficient in leveraging CRM and sales tools to manage client relationships effectively and streamline campaign management.
*Revenue Generation: Proven track record of increasing revenue contributions through strategic sales and customer engagement.
*Campaign Success: Adept at running successful marketing campaigns for Australian clients, consistently delivering positive outcomes.
*Cold Calling Expertise: Extensive experience in cold calling and outreach to build new business relationships and expand client base.
*Strategic Sales: Strong ability to connect with clients, identify opportunities, and provide solutions that align with their business goals.
*Adaptable and Resilient: Quick to adapt to dynamic market conditions, with a focus on overcoming challenges to deliver results.
*Investment Guidance: Skilled at guiding clients in making better investment decisions that yield successful campaign outcomes.
*Goal-Oriented: Seeking a dynamic and challenging role to contribute to business success and drive growth in a forward-thinking organization.
Overview
2024
2024
years of professional experience
Work History
AMAZON INDIA PVT LTD
AVOC assoiciate
Bengaluru
10.2021 - 05.2023
* Efficient Issue Resolution: Successfully resolved 7-12 tickets daily, assisting Amazon sellers in overcoming challenges and running their businesses smoothly on the platform.
* Revenue Growth: Played a key role in setting up business accounts for new sellers, sharing best practices that led to a 28% increase in revenue contribution.
* Client Onboarding: Developed seller accounts for new business owners, providing strategic guidance to optimize their presence on Amazon.
* Client Relationship Management: Conducted quarterly performance reviews with clients, strengthening relationships and enhancing client retention.
* Proactive Account Management: Consistently met with clients to review and improve their business performance, contributing to long-term satisfaction and partnership.
LINKEDIN- REGALIX INDIA PVT LTD
Account Manager
Bengaluru
* Sales Tool Proficiency: Effectively utilized SalesLoft and Salesforce for client outreach, fostering stronger relationships with Australian clients.
* Client Engagement: Increased client spending and engagement, achieving a 46% rise in investment on LinkedIn through strategic relationship management.
* Advertising Account Management: Provided comprehensive support for advertising accounts, ensuring clients consistently ran successful campaigns on LinkedIn.
* Solution Selling: Skillfully identified client challenges and recommended digital products as solutions, driving sales and enhancing client satisfaction.
* Revenue Growth: Achieved 100% revenue attainment on average for four consecutive quarters by strategically aligning digital solutions with client needs.
* Campaign Success: Demonstrated a strong ability to maintain successful client campaigns, contributing to increased client retention and satisfaction.
* Problem-Solving Focus: Managed and resolved client issues promptly, supporting continuous campaign success and building trust with clients.
Education
Bachelor of commerce -
SJRC university
BengaluruNational Pre-university college -
Bngalore
BngaloreSkills
- Revenue generation
- Client retention
- Sales loft & outreach
- Salesforce & CRM tools
- Adaptive learner
- Account management
Accomplishments
*Boosted Client Investments: Contributed to a significant 46% increase in client investment on LinkedIn by leveraging SalesLoft and Salesforce to enhance client engagement.
*Consistent Revenue Attainment: Achieved 100% revenue attainment for four consecutive quarters by effectively selling digital solutions aligned with client needs.
*Enhanced Client Retention: Improved client satisfaction and retention by delivering comprehensive account management and prompt resolution of advertising issues.
*Strengthened Client Relationships: Built stronger relationships with Australian clients through strategic outreach and regular communication, resulting in higher client spending.
*Successful Campaign Management: Consistently managed and optimized client campaigns on LinkedIn, ensuring they ran smoothly and achieved their desired outcomes.
Languages
- English
- Kannada
- Telugu
- Tamil
- Hindi
Timeline
AMAZON INDIA PVT LTD
AVOC assoiciate
10.2021 - 05.2023
LINKEDIN- REGALIX INDIA PVT LTD
Account Manager
Bachelor of commerce -
SJRC university
National Pre-university college -
Bngalore
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