Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Sumati swaminathan ayyar
Timeline
Generic

Sumati Ayyar

Kalyan

Summary

Resourceful customer service associate recognized for strong issue resolution and customer account management skills. Experience in enhancing service quality and driving customer satisfaction through effective team collaboration.

Overview

9
9
years of professional experience
2007
2007
years of post-secondary education

Work History

Customer Service Associate

Rbss
Navi Mumbai
04.2020 - 05.2021
  • Assisted customers with inquiries and resolved issues efficiently.
  • Managed customer accounts and updated information accurately.
  • Collaborated with team members to improve service quality and workflow.

8 yrs experience in Event Management

Aman events & Management
Mumbai
02.2012 - 11.2019

Role as PRO (Personal Relationship Officer) Managing full event handling staffs..

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

St.Y.C . ENGLISH HIGH SCHOOL
Kalyan, India

Skills

  • Customer account management
  • Issue resolution
  • Service quality improvement
  • Team collaboration

Languages

Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Marathi
Upper Intermediate (B2)
B2

Affiliations

I love to cook different types of food

I like to explore new things...

Sumati swaminathan ayyar

  • I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations...

Timeline

Customer Service Associate

Rbss
04.2020 - 05.2021

8 yrs experience in Event Management

Aman events & Management
02.2012 - 11.2019

St.Y.C . ENGLISH HIGH SCHOOL
Sumati Ayyar