Sumedh Sonawane
Pune
Overview
13
13
years of professional experience
Work History
Data Scientist
Aureus Analytics Pvt Ltd
04.2023 - Current
- Maintain existing ML models
- Implement changes or enhancements to deployed models or projects
- Create reports and dashboards
- Manage client and project
Manager
Bajaj Finance Ltd
05.2016 - 07.2018
- Conduct market research, both online and on-ground, for development of an E-commerce Website
- Managing the development of the customer and merchant end of the website including requirement gathering, writing user stories, designing rough wireframes, defining user test cases and compiling BRDs (Business Requirement Document) to submit to the IT team
- Testing of delivered builds and implementing new projects to develop the website further
- Creating, maintaining and improving the Merchant end of the website
- Managing delivery process through call centre with a team of 2 team-leads and 10 callers and setting up SOPs for the same
- Overseeing daily operational activities and identifying and improving process gaps
- Website moderation of listings and offers
- Coordinating with ground salesforce for delivery related issues and support
- Handling customer escalations
- Generating and maintaining reports for all stakeholders including Catalogue, Sales and Operations teams
- Collaborating with the IT team to generate relevant Databases and cleaning up redundant/irrelevant customer data
- Setting up processes to automate detailed and visual reports
- Making presentations involving monthly performance and future short-term strategies for the CEO's office.
Technical Support Associate
IBM
07.2011 - 08.2012
- Handling technical issues on call with IBM clients based both in and out of India
- Resolving issues by remote access
- Assisting and training junior associates
- Address email queries and provide resolutions.
Education
MBA(Marketing) -
Dept. of Management Sciences, Savitribai Phule Pune University
01.2016
BE(Computers) -
Sinhgad Institute of Technology, Lonavala, Pune
01.2011
Skills
- R
- Python
- Machine Learning
- Pig Scripts
- Predictive Analysis
- Excel
- Tableau
- Python
- SQL
Timeline
Data Scientist
Aureus Analytics Pvt Ltd
04.2023 - Current
Manager
Bajaj Finance Ltd
05.2016 - 07.2018
Technical Support Associate
IBM
07.2011 - 08.2012
MBA(Marketing) -
Dept. of Management Sciences, Savitribai Phule Pune University
BE(Computers) -
Sinhgad Institute of Technology, Lonavala, Pune
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