SUMEDH WAR
Mumbai
Summary
Dynamic E-Commerce Assistant Manager, with strong problem-solving skills and expertise in advanced Excel. Successfully optimized product listings, implemented strategic pricing, and launched promotional campaigns to drive sales growth. Adept at cross-functional team collaboration, ensuring seamless inventory management and order fulfillment across multiple platforms. Committed to enhancing customer satisfaction by efficiently addressing queries and streamlining operations.
Overview
8
8
years of professional experience
Work History
E-Commerce Assistant Manager
Zeta NZ International LLP.
Mumbai
02.2021 - Current
- Managing E-com portals like Amazon.in, Amazon.com, Flipkart, Tata1mg, JioMart, and Shopify
- Serve as the primary point of contact for all Amazon-related account management activities
- Manage and optimize product listings and A+, ensuring accurate, compelling content, images, and keywords.
- Monitor inventory levels, replenishment, and fulfillment processes to ensure smooth operations.
- Conduct regular analysis of sales data, performance metrics, and market trends to identify growth opportunities.
- Implement pricing strategies and promotional campaigns to maximize sales and profitability.
- Collaborated with creative teams to develop compelling ad creatives, poster and infographic images which are help to describe the products more.
- Also coordinate with warehouse team for stock, inventory and to ensure that whether products are successfully dispatch or not.
- Manage the company website (Shopify) with their listing, Inventory and maintain MIS report on the daily basis.
- Connect with the Ecom support team and resolved customer queries and issues efficiently to maintaining a high satisfaction rate.
- Run the coupon and offers on the festive season.
- Also manage the chat and support team and customer escalation.
E-commerce executive
ONLINE BECHO SOLUTIONS (INDIA) PVT LTD.
Mumbai
05.2017 - 03.2021
- Managing Various E-commerce Portals i.e (Amazon, Flipkart, Snapdeal, Limeroad, Ebay)
- Listing And order processing on a daily basis, Content creation and Cataloguing
- Co-ordinate with Market places for deals and promotions
- Social Media Marketing (SMM)
- Warehouse managing
- Co-ordinate with client to ensure inventory and data Market places for deals and promotions
Sr. Ecommerce Executive
SSIZ INTERNATIONAL PVT LTD.
Mumbai
03.2018 - 02.2021
- Handling company's won major website's i.e Ikonic world, Proarte and also manage ecommerce portels like Amazon, flipkart etc
- Manage website backend like Magento, Shopify and WooCommerce with their listing, order process, inventory and maintain MIS report on the daily basis
- Cataloguing: To list the new products with each website using catalogue templates, in co-ordination with Content team for images and attributes
- Mange the sells /purchase, inward and outward with the product inventory
- Coordinate with the advertising and marketing team to maintain daily sells
- Also coordinate with warehouse team for stock, inventory and to ensure that whether products are successfully dispatch or not
- Customer escalation on daily basis
- Process the daily orders with shyplite and shiprocket agreegators
- Maintain the tracking details of each and every orders with their dispatching status
- Run the coupon and offers on the festive season
Education
TY.BSC.IT -
Abhinav Degree College
01.2017
HSC - science
Shailendra Education Society
01.2014
SSC -
Lockmanya Vidyalaya
01.2012
Skills
- Problem-Solving
- Adaptability
- Team Collaboration
- Strong Communication
- Advance Excel
- Smart worker
Hobbies and Interests
- Cricket
- Carrom
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 12/05/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Affiliations
- Playing cricket
- Roaming unknown places
Accomplishments
- Qualified for the National Level Folk Dance Competition in 2017.
Timeline
E-Commerce Assistant Manager
Zeta NZ International LLP.
02.2021 - Current
Sr. Ecommerce Executive
SSIZ INTERNATIONAL PVT LTD.
03.2018 - 02.2021
E-commerce executive
ONLINE BECHO SOLUTIONS (INDIA) PVT LTD.
05.2017 - 03.2021
TY.BSC.IT -
Abhinav Degree College
HSC - science
Shailendra Education Society
SSC -
Lockmanya Vidyalaya
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