SUMEET GUPTA

To work in a globally competitive environment on challenging assignments that shall yield the twin benefits of job satisfaction and steady-pace professional growth.

• Winner of Writer's Cafe for Open banking
• Received the game changer award
• Quarterly Engineering Excellence award winner thrice.
• Star award winner multiple times
• Winner of the Gap project in Global Logic.
• Runner Up of Quiz Championship in Global Logic.
• Winner in table tennis event held at organization level.
• Organized various events in cultural fest of University.

• Passport Number: H8348573
• Date of Birth: 11/13/1987
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• Travelling
• Table-Tennis
• Sudoku

Jack Henry
Business Analyst
Provides payment processing services for the financial services industry, focusing on modernizing core solutions built with dated technology stacks.

• Acted as the sole offshore point of contact for the development and QA teams, addressing all queries and concerns.
• Led requirement gathering, story grooming, story writing, test case reviews, and acceptance testing.
• Participated in key meetings, including PI planning, daily standup's (both onshore and offshore), BA collaboration meetings, and sprint reviews (internal and external).
• Undertook various upskilling activities to enhance performance:

         Achieved SAFe certification.
         Enhanced knowledge in the BFSI domain.
         Learned tools like Postman and Swagger for API testing.

• Actively worked on APIs, utilizing tools like Postman and Swagger for testing.
• Participated in the Smart Scan Utility proof of concept.
• Secured runner-up position in an RFP contest.
• Created and managed monthly delivery assurance reports.
• Developed and shared weekly reports with senior leadership.

PWC
Business Analyst
Contributed to a solution that helps clients comply with GST returns and related processes, connecting with a GSP for government GSTN portal integration.

• Managed day-to-day issues with the Run & Maintenance team while customizing solutions with another team.
• Developed a key feature for vendor reconciliations, adding significant value to the overall solution.
• Maintained and refined the product backlog to ensure continuous improvement and alignment with project goals.
• Provided effort estimations and timelines for new features, ensuring realistic and achievable project plans.
• Actively participated in Daily Scrum and backlog grooming sessions to align team efforts and priorities.
• Created epics and user stories for the agile development team, facilitating clear and actionable implementation plans.
• Conducted training sessions for new employees and provided feedback on sprint work during demos to enhance team performance.

Netspend
Business Analyst
Gathered and translated requirements for the Generic Message Processor (GMP) into relevant concepts and specifications.

• Worked closely with VISA, MasterCard, and Pulse experts to refine existing functionality and define new requested features.
• Addressed compliance-related articles and developed EMV features for contact/contactless cards.
• Maintained and refined the product backlog, ensuring a ready backlog of at least 2.5 sprints' worth of work.
• Actively participated in Daily Scrum, retrospective meetings, and backlog grooming sessions to keep the project on track.
• Created epics and user stories for the agile development team and facilitated their implementation by the offshore team.
• Worked closely with onshore product owners and interacted with development and testing teams to enhance application quality.
• Handled the change request (CR) management process from requirements phase to delivery, supporting end-to-end project planning, including scope, scheduling, estimates, requirements, risk analysis, tracking, and reporting.

Kohl's Ecommerce Application
Product Owner
Multichannel application for retail chain implementing e-commerce and mobile solutions on Android and iOS.

• Provided expert guidance and support throughout the SDLC.
• Captured and translated requirements into detailed specifications.
• Worked with domain experts to refine existing and define new functionalities.
• Created user stories for the agile development team.
• Ensured smooth handoff of user stories to the offshore team and maintained close collaboration with the onshore team.
• Developed BRDs, wireframes, gap analysis, feasibility studies, and user manuals using Lucidcharts and MS Word.
• Conducted sessions to approve and understand requirements and specifications.
• Interacted with development and testing teams to enhance application quality.
• Managed change requests from requirements through delivery.
• Provided end-to-end support for project planning, including scope, scheduling, estimates, requirements, risk analysis, tracking, and reporting.
• Developed the BUAT guide and proactively managed BUAT defect triage.
• Executed functional tests and kept business users involved in UAT.
• Designed and managed the matrix to trace business requirements.
• Used JIRA and Confluence for effective project tracking.
• Analyzed similar mobile apps and websites to gather requirements and secured partner approvals.
• Conducted training sessions for new employees on project processes and tools.
• Analyzed features like Quick Returns, Omni-channel, BOPUS, BOSS, Sales Alert, Type-ahead Search, Guided Navigation, Monetization, List & Registry, Tax Compliance, and ADA Accessibility.

Corporate Executive Board
Business Analyst
Worked on the creation of HR tools for enterprise applications, maintaining surveys, hierarchies, and audits.

• Maintained project process, wrote user stories, and documented various phases of the product lifecycle.
• Provided demonstrations of various modules.
• Resolved queries from development and QA teams.
• Used Rally, JIRA, and Confluence for configuration management.
• Played a critical communication role between business users and technical teams.
• Ensured requirements were understandable, unambiguous, and testable.
• Worked with project managers and business customers to define requirements stakeholders, conflict resolution procedures, and team structure.
• Defined how requirements development would be conducted.
• Wrote and reviewed business, user, and non-functional/system level requirements.

BMC Atrium Orchestrator
Associate Business Analyst
Automated end-to-end IT processes across the service management environment.

• Developed business, user, and software requirements, both functional and non-functional.
• Participated and facilitated Sprint Planning, Daily Stand-Up Meetings, Reviews, Retrospectives, Release Planning, and Demos.
• Participated in the development and grooming of Project Backlog Stories with business and technology partners.
• Managed requirements throughout the project lifecycle.

Project Health Dashboard
Associate Business Analyst
Created a centralized project dashboard with reports from various project management and defect tracking tools.

• Analyzed system requirements and created high-level design documents.
• Integrated Confluence and Jira using Confluence Web Services.
• Used Jasper (iReport & JFreeChart API) for reporting.
• Conducted unit and sanity testing of the application.

• CSPO Certified
• Agile Methodologies: Training for Agile Scrum methodology conducted internally at organizational level.
• Planning and Estimates: Training for Sprint Planning and estimates conducted internally at organizational level.
• ISTQB – ISTQB Beginner level certified.