Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant
Sumeet Gurav

Sumeet Gurav

Ed-tec
Mumbai

Summary

Versatile Assistant General Manager from 4 years of experience overseeing daily Edu-tech operations.

Total of 15 year experience.

Decisive planner and analytical problem solver with skill in managing teams to meet stringent objectives.

Personable and collaborative demeanor demonstrated through polished communication and willingness to apply team feedback to resolve challenges.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background.

Dedicated to following health and safety guidelines and handling food items properly.

Pursues every opportunity to support team members and proactively address issues.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Willingness to take on added responsibilities to meet team goals.



Overview

14
14
years of professional experience
3
3
years of post-secondary education

Work History

Senior Manager

Byjus
Mumbai
03.2022 - Current
  • Developed and implemented new filing systems to improve organizational efficiency and productivity.
  • Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Implemented productivity benchmarks across all departments to maximize company revenue.
  • Brainstormed and developed sales strategies to achieve short and long term sales revenue objectives.

Assistant General Manager

Toppr Technologies PVT LTD
Mumbai
02.2018 - 03.2022
  • Mentored and motivated team members to achieve challenging business goals.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Delivered full-scale business strategies resulting in increased customer satisfaction and operational enhancement.
  • Resolved problems promptly to elevate customer approval.
  • Motivated, trained and disciplined employees to maximize performance.
  • Taught staff strategies for completing work and smoothly carrying out senior management directives.

Team Leader

Tech Mahindra
Mumbai
06.2012 - 02.2018
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Coordinated weekly meetings for internal and external groups.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.

Senior Associate

Convergys
Mumbai
06.2008 - 01.2012
  • Worked varied hours to meet seasonal and business needs.
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Coached other team members on selling techniques and customer service tactics to meet daily sales goals.

Education

Associate of Arts - Arts

Mumbai University
Mumbai
03.2004 - 03.2007

Skills

Strategic planning skill

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Timeline

Senior Manager

Byjus
03.2022 - Current

Assistant General Manager

Toppr Technologies PVT LTD
02.2018 - 03.2022

Team Leader

Tech Mahindra
06.2012 - 02.2018

Senior Associate

Convergys
06.2008 - 01.2012

Associate of Arts - Arts

Mumbai University
03.2004 - 03.2007

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Sumeet GuravEd-tec