Sumeet Kumar

• Operational Incidence Management
• GPS Maintenance
• APRC Management and Upkeep
• Delivering on RAMOS request.
• ORC Presentation to Stakeholders

• Key Result Areas:
   Performing all assigned audits and assignments in accordance with the defined standards of Internal Auditing as well as department policies and procedures
   Evaluating audit areas, developing comprehensive risk-based audit programs, recommending courses of action to improve controls, and formulating the audit report
   Presenting findings and recommendations to senior management.
   Establishing & developing effective business relationships with key members of management
   Assisted with the initial formation of the department including establishment of the process methodology and risk-based approach; Standardized formats for audit programs, work papers and reports
  
   Aligned Internal Audit processes with the COSO Risk Management Model including Risk Control Self- Assessment
   Participated in interviewing and building a strong team of staff auditors to help meet the department's needs
   Developed and completed various risk-based operational and compliance audit programs under supervision of the Chief Audit Executive

• Spearheaded digital product initiatives and transformation projects
• Developed product strategies and go-to-market plans
• Managed stakeholder relationships and product communication
• Led sprint planning and review sessions with development teams

• • Led end-to-end product development for multiple digital solutions
  • Managed a team of 7 developers, designers, and QA professionals
  • Implemented Agile methodologies resulting in 30% faster time-to-market
  • Created and maintained product roadmaps aligned with business objectives
  • Conducted user research and competitive analysis to inform product strategy

• Implementation of Dealership Management System for a company with a Dealer base of more than 200 Dealers PAN India.
• Reporting on monthly bases to senior management.
• Pre Sales Module, Sales Module, Inventory Management (Vehicle & Spares)Module, Workshop Management Module, Human Resource Management Module,Event & Task Management Module.
• Channel Management and modification of Sales process.

• On the lines of the formats created by Accenture for Andhra Pradesh for improving retail performance per dealership; established a similar sys-tem for the state of Madhya Pradesh; so as to improve the market share of ACE_MAGIC in small commercial vehicle –passenger segment.
• As a result of these activities the retail numbers doubled with in a period of three months.
• Planning Marketing Activities for the region of MP ’Let’s do Magic’ Campaign.

Revenue Assurance & SME Sales

• Handled Revenue Assurance for Key Corporate Accounts like Asian Paints , Axis Bank, IDBI Fortis.
•  Mastek, Mediassist and other such corporate clients.
  
• Ensuring Complaint resolution within a provided TAT(turnaround time) and thereby reducing Churn and revenue enhancements for Corporate customers.

•  Relationship Management while complaint addressal.
  
• Received product training for the entire portfolio of wire line (data and voice) products.
• Received sales Training for Corporate Sales.

• Complete automation of Skyver (a cutting tool) using conversion of electrical circuit into corresponding ladder diagram and further conversion into PLC neumonics;using BCH PLC (FP Programmer).
• Commissioning of Tyre Testing Machine.
  
• Commissioning of Marangoni tyre building machine.
  
• Leading the team of Electricians in Preventive maintenance activities with in the plant.

• Providing product support to offshore clients.
• Adhering to the timelines as per the SLA’s with the client.
  
• Helping to resolve the machine related/configuration/code optimization /browser setting related issues.
• Keeping in touch with the client till finally closing the ticket