Photography
Sumeet Lekhak
Hotelier
Pithoragarh
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic service professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation . Accomplished multitasker with disciplined approach. Talented Food and beverage leader offer over Four years of experience in serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality . Service-oriented with good multitasking, safety management and decision-making skills.
Overview
5
5
years of professional experience
18
18
years of post-secondary education
4
4
Certifications
Work History
Food and Beverage Supervisor
The Oberoi Udaivilas
Udaipur
09.2021 - Current
- Identified team weak points and implemented corrective actions to resolve concerns.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Planned and executed promotions and special events in close collaboration with management.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Food and Beverage Associate
The Oberoi Udaivilas
Udaipur
07.2018 - 09.2021
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Greeted and seated guests to provide friendly and welcoming experience.
- Collaborated with supervisor and servers to discuss logistics and maintain smooth operations.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
Education
BHM - Hotel Management
Kukreja Institute Of Hotel Management
Dehradun 05.2015 - 05.2018
Secondary Education - Commerce
Soar Valley Public School
Pithoragarh 04.2013 - 03.2015
Primary Education - All Field
New Beersheba Public School
Pithoragarh 05.2000 - 03.2013
Skills
Inventory management
Accomplishments
- Supervised team of 25 staff members.
- Pride Of The Oberoi Group
- Team of the Quarter Award
- Special Recognition Award for Remarkable Performance
- Trained team member for successful completion of Supervisory Development Program with accuracy and efficiency.
- Received recognition from General Manager for achieving NPS of 100 percent for trimester in In Room Dining .
Certification
Pride Of The Oberoi , The Oberoi Udaivilas
Interests
Reading Novels
Timeline
Food and Beverage Supervisor
The Oberoi Udaivilas
09.2021 - Current
Pride Of The Oberoi , The Oberoi Udaivilas
09-2021
Team Of The Quarter Award ,The Oberoi Udaivilas
09-2021
Certified Bar Smart Professional in Spirits and Mixology
06-2020
Certified Bar Start Professional in Spirits and Mixology
06-2020
Food and Beverage Associate
The Oberoi Udaivilas
07.2018 - 09.2021
BHM - Hotel Management
Kukreja Institute Of Hotel Management
05.2015 - 05.2018
Secondary Education - Commerce
Soar Valley Public School
04.2013 - 03.2015
Primary Education - All Field
New Beersheba Public School
05.2000 - 03.2013
Similar Profiles
Mahip SharmaMahip Sharma
Front Office Supervisor at The Oberoi Udaivilas, UdaipurFront Office Supervisor at The Oberoi Udaivilas, Udaipur
Adarsh PandeyAdarsh Pandey
Executive Chef at The Oberoi Vanyavilas, Wildlife Resort RanthamboreExecutive Chef at The Oberoi Vanyavilas, Wildlife Resort Ranthambore
Swati WadehraSwati Wadehra
Deputy Sales Manager (National Sales) at The Oberoi Group- The Oberoi GrandDeputy Sales Manager (National Sales) at The Oberoi Group- The Oberoi Grand