Sumeet Manga
Faridabad
Summary
Experienced Senior Digital Technical Lead 18+ years in the BFSI sector, with a strong focus on creating and executing digital solutions that align closely with business goals and corporate strategies. Demonstrated ability in overseeing end-to-end project management, from first strategy and design through to execution and performance monitoring, using artificial intelligence to enhance both operational efficiency and customer engagement. Skilled in driving digital transformation, fostering inter-departmental constructive collaboration, and implementing forward-thinking technology strategies that support long-term organizational success. Known for exceptional strategic insight, analytical skills, and a relentless commitment to delivering superior technology solutions and leadership.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Delivery Manager
Axis Max Life Insurance
Gurgaon
06.2022 - Current
- Led the governance of financial architecture, affecting systems, accounting processes, transaction flow, and reporting during the life insurance product launch
- This included oversight of sub-finance processes such as Accounts Receivable (AR), Accounts Payable (AP), Banking, Investments, Payouts, Claims, Regulatory Reporting, and Agent Commission
- Spearheaded end-to-end execution of all FinTech strategy-driven projects for the budget year
- Managing digital transformation initiatives (Major Automation) across an organization
- Manage end-of-the-end project management activities including project & reporting for all assigned projects along with project risk management
- Evaluate new and existing business KPI performance and design automation strategies to enhance operational efficiency and process effectiveness
- Found and addressed data anomalies and issues to support the accuracy and dependability of automated processes
- Managed the extraction, transformation, and loading (ETL) of data from large-scale databases and information systems to create automated custom datasets and models
- Provided automated recommendations for process enhancements and documented automated analysis to drive continuous improvement
- Automated data analysis processes, converting data into visual graphs, charts, and reports to support business goals and operational improvements
- Develop and support a comprehensive program plan, defining clear goals, scope, deliverables, timelines, and resource requirements
- Ensure alignment of digital solutions with organizational strategies and stakeholder goals.
- Facilitate effective communication, address concerns, and manage expectations throughout the lifecycle of digital initiatives.
- Assign tasks, offer guidance, and support team members to ensure the successful delivery of digital projects and goals.
- Develop and implement risk mitigation strategies and contingency plans to minimize potential issues, changing project success.
- Oversee the allocation and use of resources, including the budget, personnel, tools, and systems.
- Establish key performance indicators (KPIs) and metrics to track progress, find bottlenecks, and make data-driven decisions to keep projects on track.
- Assess the impact of changes, communicate with stakeholders, and implement strategies to ensure smooth transitions, and minimize disruptions.
- Provide regular status reports, progress updates, and presentations to stakeholders, and senior management.
- Communicate program goals, milestones, and achievements to ensure transparency and alignment with organizational goals.
- Collaborate with cross-functional teams to gather high-level data and derive actionable insights for new product launches and digital initiatives, such as those for Max Life Insurance.
Project Manager - Digital Transformation
HSBC GFOC
Gurgaon
08.2010 - 06.2022
- Company Overview: Domain: - Finance System Operations
- Managed the migration Projects which include Initial Impact assessments, Business case creation, Obtained the Project approvals funding and resource management, Setup project governance and stakeholder management, consulting with IT, Operation and HR teams
- Chair the migration workstream and digital workstream meeting, collate the inputs and actionable items from the governance call and communicate to the stakeholders
- Report on the current process to the senior management
- Performing process assessments, documented the current state of Finance processes, find the gaps & improvement areas, and create future state processes and improvements
- Gathering Business Requirements from finance process to Migration and Transformation
- Setup governance, kick off meetings, individual project execution and escalating issues and roadblocks to stakeholders
- Consulting with multiple teams in Global finance operations such as (Operation, Technology, Transformation, BRCM and COO office)
- Establish acceptance - driving continues improvement culture in global finance center and create future state processes and improvements
- Engaging with multiple areas within the organization to align key stakeholders, increase awareness of various migration and change initiatives for driving business outcomes
- Developing project timelines, creating implementation plans and roadmaps, and providing regular status reports to key stakeholders
- Collaborating in the planning, design, development and deployment of new applications and enhancements to existing applications
- Extensive program management & governance experience with ability in conceptualizing & implementing solutions, budgeting, scheduling, requirement/resource management
- Leading various projects (Agile) encompassing the development of project plans, defining of SOWs, schedule creation, and adherence, cost control measures, quality assurance, resource procurement, change management, risk management, and meeting of PMI standards
- Utilizing the change management process and toolkit, finding stakeholders, impacts, and developing change mitigation strategies and tools
- Recognized the business challenges faced by the client and invested in the strategic relationship and moved the engagement to the next delivery model
- Domain: - Finance System Operations
Business Analyst
American Express
Gurgaon
12.2007 - 08.2010
- Company Overview: Domain: - Business Operation Finance (Migration)
- Working closely with business stakeholders on Programs including Steer Co's and similar forums and implementing governance around Projects & Initiatives and track Business Critical Milestones (BCM)
- Defining service standards and governance structure that work as a benchmark for exceptional service delivery
- Deciding that the Program Delivery Team structure is adequate and applying compliance, best practices, approach & direction for the technical aspects of the organization's practice
- Managing weekly/ monthly/ quarterly operations/ service reviews with client & leadership, integration with project counterparts including initiative-taking problem management, daily change calls, and incident management
- Leading Program Management at Finance Ops and Tech Area in Amex and managing the Global accounting reconciliation Project from start to finish, follow-through and co-ordination skills
- Managing Exotics BoW (Book of Work) for Business Operations and manage Risks & Issues across the areas and create mitigation plans and follow-through to resolution
- Rolling out Program Reporting onto Power BI Tool across Business Operation and supporting major cross-team program planning initiatives and offsite meetings
- Domain: - Business Operation Finance (Migration)
Executive - Project Coordinator
Patni Computers Pvt. Ltd.
Noida
05.2007 - 12.2007
- Company Overview: Domain: - HR Payroll for Mercer consulting
- Coordinated with the Project Director to ensure the project managers adhere to the project lifecycle process & procedures
- Observed progress kept track of deviations on all projects against plans and reported any deviation from the defined metrics
- Communicated project expectations to team members and stakeholders including internal functions in a prompt and clear manner
- Led the project closure meetings, completing documentation, analyzing project planned vs
- Actual performance
- Domain: - HR Payroll for Mercer consulting
Process Associate
Genpact
Gurgaon
02.2006 - 05.2007
- Company Overview: Domain: - Vendor Financial Services Team
- Creation and maintenance of the Master and Level Test Plans in Strategy Design System Tool
- Creation and execution of test scripts and preparing and collating requirements for test data
- Developed VBA Macros and Access Database to keep the performance of the team
- Domain: - Vendor Financial Services Team
Education
MCOM -
IGNOU Delhi University
Delhi01.2019
BCOM -
Agra University
Agra01.2005
Skills
- PMP certified
- Lean Six Sigma Green Belt
- Agile Methodologies
- Scrum Framework Expertise
- Kanban Workflow Optimization
- Power BI Data Visualization
- Digital Process Optimization
- Risk Governance
Certification
- PMP : Project Management Professional from PMI - Jan-2025
Timeline
Senior Delivery Manager
Axis Max Life Insurance
06.2022 - Current
Project Manager - Digital Transformation
HSBC GFOC
08.2010 - 06.2022
Business Analyst
American Express
12.2007 - 08.2010
Executive - Project Coordinator
Patni Computers Pvt. Ltd.
05.2007 - 12.2007
Process Associate
Genpact
02.2006 - 05.2007
- PMP : Project Management Professional from PMI - Jan-2025
MCOM -
IGNOU Delhi University
BCOM -
Agra University
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