Sumeet Singh
Hamilton
Summary
Highly adaptive & accomplished Operations Professional aspiring to lead at Amazon’s dynamic environment with an aim to utilize leadership & analytical skills in solving complex operational problems. Energetic and agile communicator with keen focus on developing teams and achieving operational excellence for the organization.
Overview
8
8
years of professional experience
Work History
POC | Ship Clerk | Ambassador
Amazon YHM1
07.2022 - Current
- Collaborated with support teams, including safety, engineering, loss prevention, quality assurance, and human resources, to develop plans that align with business objectives
- Handling works systems such as: Outbound Dock Management, Yard Management System, Rodeo, Reactive Scheduling, Guard Shack, Caps Dashboard, Smart Sort Dashboard, Grafana, Foresight, Atlas, Shift Metrics etc
- Successfully worked through 2022 Peak as POC (PG) and 2023 peak as Ship Clerk with
great results - Trained, developed, and coached associates as an Ambassador on standard work practices to ensure consistency, efficiency, and safety
- Trained new PAs in Critical roles and coached them about needs of the department
- Identified safety hazards in the workplace and implemented preventive measures to ensure employee safety
- Leveraged coordination abilities to ensure better productivity and motivating teamwork in a high-volume environment
- Performed necessary tasks as needed by the Area Managers and kept them in loop
- Keeping an open communication with TOM team and tracking any changes on their end
- Worked with Safety Team on various instances to neutralize safety hazards
- Collaborating with RME team for proper functioning of equipment and better workflow
- Motivated team to depart Load Trailers on time and keeping Controllable Late Departs lowest possible
- Actively monitored work systems to keep Flats FPY over 95% always
- Tracking work needs and helping in allocation of labor as per requirement
Customer Fulfillment Associate
Amazon YYZ9
11.2021 - 04.2022
- Executing and meeting online orders as required
- Identified gaps in the processes and suggest areas for in-warehouse process improvements and innovative business solutions
- Managed daily operations in picking department ensuring timely dispatch and receipt
of goods. - Undertook multiple process improvements to improve efficiency and safety
- Provided support in other daily business operations and maintained safety standards
Logistics Administrative Manager
Ramgarhia Truck and Trailer Repairs
10.2020 - 09.2021
- Prepare & edit invoices, documenting invoices and obtain payments from Logistics companies
- Engaged with both internal and external customers to clarify product specifications and delivery requirements, resulting in a 30% increase in order accuracy and customer satisfaction
- Cultivated and sustained strong relationships with more than 20 suppliers, enhancing the quality of goods received and ensuring on-time deliveries
- Answered telephone calls, emails, direct calls and conveyed messages as per required
- Also kept the records organized
- Managed all agendas and scheduled appointments
- Lead meetings for work allocation
- Kept records, Compile data, statistics, and other information
Administrative Manager
Condor Security
12.2018 - 11.2019
- Part of Concierge team of a busy building with multiple Airbnb and residential units
- Overseeing the general operations and resolving customer service issues
- Handle keys, packages and attend phone calls by residents/ guests
- Greeting everyone in the lobby and help then as required
Sale Executive | Sales Manager
Skarlet International
01.2017 - 11.2017
- Worked on international sales and held responsibility to convince customer to buy the products over the call
- Participant of Daily team meeting and provided new ideas for better sales
Education
International Business Management -
Centennial College
Toronto, ON05.2019
Project Management -
Centennial College
Toronto, ON08.2018
Industrial and Production Engineering -
National Institute of Technology
05.2016
Skills
- Advanced computer skills
- Microsoft Office
- Multi-tasking and Professionalism
- Compliance and Teamwork
- Presentation skills
- Analytical skills
- Communication skills
- Interpersonal and Problem solving skills
- Strategic thinker and Deadline driven
- Lean process improvement
- Organization and Time management
- Prioritization and Task management
Timeline
POC | Ship Clerk | Ambassador
Amazon YHM1
07.2022 - Current
Customer Fulfillment Associate
Amazon YYZ9
11.2021 - 04.2022
Logistics Administrative Manager
Ramgarhia Truck and Trailer Repairs
10.2020 - 09.2021
Administrative Manager
Condor Security
12.2018 - 11.2019
Sale Executive | Sales Manager
Skarlet International
01.2017 - 11.2017
Project Management -
Centennial College
International Business Management -
Centennial College
Industrial and Production Engineering -
National Institute of Technology
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