11+ years of Experience in the field of IT/Telecom Viz. Deployments, 24 *7 customer support and Project Delivery. Worked with & leaded countless remote teams, helped them achieve faster release time and solid Cloud Infrastructure.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
10
10
Certifications
2
2
Languages
Work History
Cloud Infrastructure Lead
MAVEN WAVE, AN ATOS COMPANY
Chandigarh
07.2021 - Current
Worked with cloud architect to generate assessments and develop and implement actionable recommendations based on results and reviews.
Utilized code and modern cloud-native deployment techniques to design, plan and integrate cloud computing and virtualization systems.
Understood client needs and objectives by conducting proactive customer and data analysis.
Provided technical leadership and delivered innovative products and services to address customer specific requirements.
Worked with teams of talented software engineers to define, build and maintain cloud infrastructure.
Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
Reviewed existing systems and made recommendations for improvements.
Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.
Used metrics to monitor application and infrastructure performance.
Projects Handled:
Prepare GCP foundation for customer and migration of on-prem Vmware DC to GCVE (Google Cloud Vmware engine)
Migrated around 300 server from On-prem and consolidated into GCVE using HCX
GKE modernization to Anthos with Anthos Service Mesh feature along with POC on GitOps and ArgoCD.
Delivery Architect
NOKIA SOFTWARE
Noida
08.2017 - 07.2021
Domain architect for Device Management solution (DM, DC IOT, ES, DDA) for major global operators for project deployments, creating customized solution for operators and along with a team of developers, SMEs, and Integration professionals
Major responsibilities include:
Kick-off meeting and governance meeting with customers for delivery projects
Training to customers about the platform and for O&M and handover training to internal support teams
Project scope discussion with resources and stakeholders
Creating or reviewing MOPs
Setting up the team, sprint meeting, and removing obstacles to progress
On-premises and Cloud infra-application deployments IaaS and PaaS
Proved successful working within tight deadlines and fast-paced atmosphere.
Solution Specialist
NOKIA NETWORKS
Noida
05.2014 - 08.2017
SME for Device Management and Device Analytics solution for major global operators for ongoing project deployments, integrations
Creating Customized Solutions for device management products based on customer requirements
To stay abreast of product roadmap as well as understanding the scenarios, features, and functions within each of the products and how these are applied to address business and technical problems
User acceptance testing with the customer
Remote Software patches, integration, configuration, and expansion across different sites in operator's network for SADM
Verification of Solution analysis documents prepared by Solution Architect
Customer support and O&M in staff augmentation projects
Knowledge sharing, Competence builds up and emergency support to the relatively less experienced team members
Creating MOPs for different SADM, IMPACT DM, DDA, ADA activities e.g
Installation, upgrades, node integration, migration etc.
Implemented corrective actions to fix root causes of various issues.
Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Service Application Engineer
NOKIA NETWORKS
Gurgaon
05.2011 - 05.2014
Worked for the product under the business unit Service Operation Management
My major responsibilities included:
To take leadership of the team to deliver high quality results
Active participation in Patch upgrade and testing in coordination with R&D
Support of integrating the product with various Nokia Siemens Network elements like (HLR, and all VAS nodes)
Consultation, isolation, and resolution of critical issues for SADM, SMSC
Regular On-call rotation and Emergency handling 24*7 for SADM, SMSC
RESOLVE Case handling for troubleshooting different cases and issues reported by customers
Escalating Critical Issues to R&D and following up for the resolution and implementation of solutions.
Education
B. Tech (Hons.) -
HIMACHAL PRADESH UNIVERSITY
12th std - undefined
H.P.B.S.E. Dharmsala
10th std - undefined
H.P.B.S.E
Skills
Platforms: Linux, UNIX,Windows
undefined
Accomplishments
Rewarded for top 10 achievers in NSN GET 2010 program
Nokia Appreciate Excellence and Nokia Applaud Excellence for deployment and support for multiple customers
Received Nokia President award 2020
Certification
Professional Cloud DevOps Engineer
Interests
Travelling, Reading, General Knownledge, Current Affairs
Timeline
Cloud Infrastructure Lead
MAVEN WAVE, AN ATOS COMPANY
07.2021 - Current
Delivery Architect
NOKIA SOFTWARE
08.2017 - 07.2021
Solution Specialist
NOKIA NETWORKS
05.2014 - 08.2017
Service Application Engineer
NOKIA NETWORKS
05.2011 - 05.2014
B. Tech (Hons.) -
HIMACHAL PRADESH UNIVERSITY
12th std - undefined
H.P.B.S.E. Dharmsala
10th std - undefined
H.P.B.S.E
Similar Profiles
Ankit SharmaAnkit Sharma
Senior SDET Specialist at Maven Wave an ATOS CompanySenior SDET Specialist at Maven Wave an ATOS Company