Sumegha Hiraskar
Pune
Summary
Accomplished Senior Credit Controller with expertise in reconciliation processes, customer relationship management, and training. Known for implementing efficient tracking systems that enhance cash flow and team performance. Dynamic Senior Credit Controller with over five years of experience in accounts receivable. Proven ability to mentor junior staff while enhancing reconciliation processes and improving cash flow through effective communication and problem-solving strategies.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Senior Credit Controller
Tata Consultancy Services Limited
Pune
08.2020 - Current
- Reconciled customer statements with internal records, ensuring accuracy in accounts receivable data.
- Monitored bad debts and reported on outstanding collections to maintain cash flow.
- Provided support and mentorship to junior staff, enhancing understanding of Credit Control processes.
- Participated in meetings with key stakeholders to refine Credit Control strategies.
- Addressed customer inquiries regarding invoices and payment requests promptly.
- Implemented systems for efficient tracking of customer accounts, facilitating access to current information.
Sales Associate
Tata Consultancy Services Limited
Pune
06.2012 - 07.2020
- Facilitated customer selections and inquiries to drive sales effectiveness.
- Processed sales transactions efficiently using point-of-sale systems.
- Trained new staff on effective sales techniques and company policies.
- Collaborated with team members to improve customer service delivery.
- Resolved customer complaints in a professional and efficient manner.
- Maintained comprehensive knowledge of store merchandise and operational policies.
Education
MBA - Accounting And Finance
Novel Institute of Management Studies
Pune04-2015
Bachelor of Commerce - Commerce (Accounting, Finance, Management)
Pratibha College of Commerce & Computer Studies
Pune04-2012
Skills
- Reconciliation processes
- Customer relationship management
- Problem solving
- Effective communication
- Training and mentorship
- Account reconciliation
- Training analysis
- New hire onboarding
- Policy evaluation
- Large account management
- Process enhancement
Certification
Office Master - Microsoft Excel Using AI.
Accomplishments
Best Reconciliation Specialist – April 2023.
Timeline
Senior Credit Controller
Tata Consultancy Services Limited
08.2020 - Current
Sales Associate
Tata Consultancy Services Limited
06.2012 - 07.2020
MBA - Accounting And Finance
Novel Institute of Management Studies
Bachelor of Commerce - Commerce (Accounting, Finance, Management)
Pratibha College of Commerce & Computer Studies