SUMESH G
Ooty
Summary
Result-oriented Hospitality Management Professional offering over 20 yrs of proven success in managing Hotel Operations, Guest Relationship Management and People Management with focus on accomplishing profitability goals & guest satisfaction; targeting challenging assignments with an organization of high repute.
Experience of working in Remote Island, Business, Leisure & Time Share Hotels with a proven track record of managing challenging conditions and enhancing guest experience.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Regional General Manager
Sterling Resorts
Ooty
04.2023 - Current
General Manager
Sterling Resorts
Ooty
07.2019 - 03.2023
Consultant, Hotel Operations
Crowne Plaza Nairobi Airport
Nairobi
04.2019 - 07.2019
Assistant General Manager
Yemaya Island Hideaway and Spa
Little Corn Island
04.2017 - 08.2018
Front Office Manager
Radisson Blue
Kochi
03.2013 - 04.2017
Assistant Front Office Manager
The Leela Kempinski Kovalam Beach
Thiruvananthapuram
07.2010 - 03.2013
Duty Manager
Le Royal Meridien
Chennai
04.2007 - 07.2010
Front Office Executive
The Chancery Pavilion
Bangalore
03.2006 - 03.2007
Front Office Executive
Club Mahindra
Munnar
11.2004 - 03.2006
Front Office Supervisor
Taj Thekkady, Taj Leisure Hotel
Kerala
06.2003 - 11.2004
Education
Bachelor’s Degree in Hotel Management and Hospitality Studies -
Institute of Hotel Management and Catering Technology, Trivandrum
01.2003
Skills
- Hotel/ Resort Operations & Management
- Policy/ SOP Formulation
- Budgeting, Forecasting & Cost Control
- Profitability & Revenue Management
- Guest Servicing/ Delight
- General Administrative Functions
- Quality Assurance & Compliances
- Inventory/ Stock Management
- Sales & Marketing
- EHS Management
- Pre-opening, Projects
- Strategic Business Planning
Certification
- Management Development Programme,Leader as communicator from Indian Institute of Management- Indore
Affiliations
- Long Distance Runner
Personal Information
- Date of Birth - 08 November 1980
Marital Status - Married
Timeline
Regional General Manager
Sterling Resorts
04.2023 - Current
General Manager
Sterling Resorts
07.2019 - 03.2023
Consultant, Hotel Operations
Crowne Plaza Nairobi Airport
04.2019 - 07.2019
Assistant General Manager
Yemaya Island Hideaway and Spa
04.2017 - 08.2018
Front Office Manager
Radisson Blue
03.2013 - 04.2017
Assistant Front Office Manager
The Leela Kempinski Kovalam Beach
07.2010 - 03.2013
Duty Manager
Le Royal Meridien
04.2007 - 07.2010
Front Office Executive
The Chancery Pavilion
03.2006 - 03.2007
Front Office Executive
Club Mahindra
11.2004 - 03.2006
Front Office Supervisor
Taj Thekkady, Taj Leisure Hotel
06.2003 - 11.2004
Bachelor’s Degree in Hotel Management and Hospitality Studies -
Institute of Hotel Management and Catering Technology, Trivandrum
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