Arsha S Kumar
UAE
Summary
Detail-oriented Receptionist with expertise in enhancing administrative processes to support business and customer needs. Proficient in leveraging technology and software tools to streamline operations. Recognized for delivering exceptional support to corporate decision-makers while maintaining a professional demeanor and effective communication.
Overview
7
7
years of professional experience
Work History
Receptionist and Floor Supervisor
Yasmed Medical Center Umm Al Quwain
12.2024 - Current
- Greeted visitors at the reception desk and assisted them with inquiries and directions.
- Guided patients through check-in procedures and documentation, enhancing their experience and ensuring compliance.
- Facilitated effective communication between medical staff and patients, ensuring clarity and timely updates.
- Managed appointment scheduling for medical consultations and treatments.
- Scheduled and confirmed patient appointments to optimize clinic workflow.
- Managed administrative tasks, including accurate filing and data entry, to support office operations.
- Scheduled appointments for clients and customers to facilitate service delivery.
Technical Assistant
Shakthi Security & Maintenance Services Pvt Ltd
09.2021 - 09.2024
- Troubleshot technical issues with security systems, ensuring prompt resolution for team.
- Implemented procedures to improve workflow efficiency and service delivery.
- Addressed client service requests and concerns, enhancing overall service satisfaction.
- Maintained system updates and logs, contributing to operational continuity.
Technician Apprentice
KELTRON
09.2018 - 09.2019
- Adhered to standard operating procedures, ensuring compliance with safety regulations and promoting a safe work environment.
- Maintained clean and organized work area, enhancing safety standards.
- Documented production processes and systematically maintained accurate inventory records to support operational efficiency.
Education
Bsc - COMPUTER SCIENCE
University of Kerala
Thiruvananthapuram04-2022
DIPLOMA - COMPUTER ENGINEERING
Govt. Polytechnic College
Neyyatinkara, KeralaHIGHER SECONDARY EDUCATION -
New Higher Secondary School
Nellimoodu, KeralaSSLC -
DVMNNMHS School
Maranalloor, KeralaSkills
- Appointment scheduling
- Customer relationship management
- Patient assistance
- Record management
- Data entry
- Proficient in Computer Operations
- Time management
- Communication management
- Problem Solving
- Planning Strategically
- Quick learner
- Forward Thinking
Personal Information
- Passport Number: W2250475
- Passport Date Of Issue: 07/07/22
- Passport Place Of Issue: Trivandrum
- Passport Expiry Date: 06/07/32
- Date of Birth: 01/26/97
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the above written information about me is true in best of my knowledge.
Languages
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
Malayalam
Proficient (C2)
C2
Tamil
Intermediate (B1)
B1
Timeline
Receptionist and Floor Supervisor
Yasmed Medical Center Umm Al Quwain
12.2024 - Current
Technical Assistant
Shakthi Security & Maintenance Services Pvt Ltd
09.2021 - 09.2024
Technician Apprentice
KELTRON
09.2018 - 09.2019
Bsc - COMPUTER SCIENCE
University of Kerala
DIPLOMA - COMPUTER ENGINEERING
Govt. Polytechnic College
HIGHER SECONDARY EDUCATION -
New Higher Secondary School
SSLC -
DVMNNMHS School