Sumesh Sundar
Thrissur
Summary
Customer-focused professional with experience in client communication, operations coordination, customer engagement, and team management. Skilled in handling customer interactions, resolving issues, coordinating schedules, and managing operations in fast-paced environments. Strong communication, adaptability, multitasking, and problem-solving skills with experience managing large communities, events, and public interaction professionally.
Overview
2027
2027
years of professional experience
Work History
Founder & Operations Lead
Myself And My Moves (MMM)
Kerala
01.2016 - Current
- Managed customer communication, registrations, scheduling, and participant coordination.
- Handled inquiries, follow-ups, and issue resolution across online and offline platforms.
- Trained and supported 6000+ students through workshops and structured programs.
- Coordinated large-scale events, teams, and operational activities in fast-paced environments.
- Maintained professional communication with clients, students, parents, and collaborators.
Production Engineer
METFORM ENGINEERS
Bangalore
01.2014 - 01.2016
- Coordinated daily production schedules and operational workflow.
- Maintained documentation, reporting, and process coordination.
- Communicated with workforce, administration, and clients for smooth operations.
Inside Sales Executive
Skill-Lync
Bangalore
- Managed customer interaction regarding educational programs and technical courses.
- Handled telecalling, lead follow-ups, onboarding support, and query resolution.
- Maintained professional customer relationships and communication standards.
Education
B.Tech - Production Engineering
Vidya Academy of Science and Technology
Thrissur01.2014
Skills
- Customer Support & Client Handling
- Communication & Relationship Management
- Operations & Team Coordination
- Issue Resolution & Problem Solving
- Telecalling & Customer Engagement
- Documentation & Reporting
- MS Office & Google Workspace
- Time Management & Multitasking
Languages
English
Malayalam
Hindi
Timeline
Founder & Operations Lead
Myself And My Moves (MMM)
01.2016 - Current
Production Engineer
METFORM ENGINEERS
01.2014 - 01.2016
Inside Sales Executive
Skill-Lync
B.Tech - Production Engineering
Vidya Academy of Science and Technology