SUMESHWAR JANDIAL
Retail Stores Specialist
Mohali
Summary
A result oriented professional with 16 years of experience in the field of Retail Operations. Channel Management, Retail Expansion, People Management & Business Development. A proactive planner with expertise in Operation Management, Rural Marketing & Retail Chain setup Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
Work History
State Retail Store Lead
Reliance Jio Infocomm Ltd
Mohali
03.2018 - Current
- Handling entire store operations & business of 185 Jio Point stores, Includes Mobility sales, Jio Mart Digital Sales, After sale services & Jio Home Delivery project
- Handling Turnover of 131 Cr per annum from all business projects
- Set up of NSO Jio Point Stores in the assigned territory
- Drive sales targets and achieve them in each time frame thereby enhancing existing market share
- Plan and schedule individual/team assignments to achieve pre-set goals within time, quality, and cost parameters
- Ensure top class customer experience in Jio Points with close coordination with Device care & Customer care
- Responsible for team hiring, training & development of team
- Handling Team size of 400 for all 185 Jio points
- Operationalized all the Jio Points as per the Timeline and as per the design principles
- Awards and Recognition from organisation:
- Winner of the Regional Contest “Store Premier League 4” in the month of Jan 2019
- Selected in the “Coffee with CEO contest” for the best store performance for the Month of Feb 2019
- Received appreciation certificate for 3RD State in the Region to launch 172 Jio Point Stores in the given timeline.
Store Manager Hyper
Future Retail Ltd
Chandigarh
09.2016 - 03.2018
- Handled Stores in (Himachal & Punjab)
- Handling entire store operations & business of 25000 sq ft hypermarket
- Derive sales targets and achieve them in a given time frame thereby enhancing existing market share
- Plan and schedule individual/team assignments to achieve pre-set goals within time, quality, and cost parameters
- Manage the inventory system of the branch, place orders to restock the merchandise while managing the outflow and inflow of the inventory by recording the day-to-day transactions
- Monitoring and handling overall operation of stores like receiving of material, Store Management, Receipt of Goods, ensuring Storage requirement, supervising shift & managing roaster
- Responsible for team hiring, training & development of team
- Awards and Recognition from organisation:
- Received Award from Mr Kishore Biyani for the PAN India top store in the ABP achievement of Staple category North in Spark 2017
- Received Store Award from Mr Rakesh Biyani for the North top store in the operation Excellence spark 2018
- Received first award in Zone for the best performance in Staple, HPC& kids Fashion category for highest ABP achievement in 2016-2017 in Zonal Office from CEO North Mr.Dhananjay Sengupta
Regional Head
Get It Grocery Pvt Ltd
Chandigarh
09.2015 - 09.2016
- Regional Head Overall (Operations & Sales Punjab, Haryana & Jammu)
- Setup of new stores in the entire region so that brand is 100% visible in the entire state
- Handle team size of 150 and all operational challenges
- Handling the complete local grocery model
- Impart training to store staff and equip them with the skills to understand and fulfill customer needs
- Implementing the sales plan & service plan for the store to meet business objectives
- Forecasting monthly/annual sales targets and executing them in a given time frame thereby enhancing existing clientele
- Driving sales efforts for attainment of periodical targets with a view to optimize revenue from primary and achieve business excellence
- Territory mapping & market segmentation to identify new customer groups to market various products & increase market share
- Managing smooth and hassle-free logistic operations ensuring sufficient inventory at each sales / distribution outlet as per the market demand
- Lead & monitor the performance of team members to ensure efficiency in operations and meeting of individual & group targets
- Reviewing and interpreting the competition after in-depth analysis of market information to fine-tune the marketing strategies
- Planning for BTL activity along with marketing partner to increase the brand visibility
- Awards and Recognition from organization:
- First city to establish all the hubs as per the given timeline and best margin award for the Ludhiana City for the Month of April 2016.
District Manager
Bharti Retail Pvt Ltd
Punjab & Jammu
06.2010 - 09.2015
- Handled Territory-(Jammu & Punjab)
- Responsible for 21 retail stores of Easyday in Punjab & jammu To handle complete district operations
- To manage store inventory, shelf display, merchandising, customer queries & follow ups
- To carry out promotions for maximizing sales with special offers & schemes
- Handle team building, roaster management
- Handling the complete store management and admin
- Impart training to store staff and equip them with the skills to understand and fulfill customer needs
- Implementing the sales plan & service plan for the store to meet business objectives
- Monitoring training for new store, hiring of new SM/TL
- Administering complete business operations in the assigned region with the management of profitability, forecasting monthly/ annual sales targets, & executing them in a given timeframe
- Establishing corporate strategies for achievement of top line & bottom-line targets; designing business planning, operations & analysis for assessment of revenue potential in business
- Working closely with Merchandising, Procurement, HR, Operations analyst, and Asset Protection Team
- Coordinating with all stores department for ensuring adequate stock & placing timely orders as well as for in-store promotional activities of releases & special products
- Monitoring development of new products as per the business requirements
- Supervising merchandising activities like window display in tune with market profile, thematic in store display, effective visual impact for higher conversion and maintaining a high-end store image
- Contributing to designing of marketing strategy for 30-60-90 days
- Awards and Recognition from organisation:
- Received president pin from CEO Raj Jain for bringing the store from negative income to EBITA positive ( Trikuta Nagar Easyday 1206)
- Received appreciation certificate from Operations Head John Wilcox for the best store for the month Sep 2012
- Best District Manager of the month May 2012
Marketing Executive
Utssav CZ Jewels Pvt Ltd
Mumbai, Chandigarh
07.2009 - 06.2010
- Panchkula, Jammu, Pathankot Punjab & Himachal)
- The primary responsibility of the role is to enable, drive and elevate the penetration of Utssav jewellery into the allocated Territory
- Channel Management and Dealers network management
- Looking after the assigned territory, generating sales through the dealer and distributor network
- Selection, Appointment & Development of new distributors etc
- MIS, Payments follow up etc
- The position is responsible for driving the implementation of strategic initiatives to accelerate growth in sales in the allocated Territory
- Identify the potential market/customer for the product, Appointment of new channel partners/business partners
- Responsible for handling a chain of channel partners & dealers for the assigned territory, organising sales promotion activities (Dream Wedding Exhibition in Taj Chandigarh) to promote the product at various critical sales points
- Brand Promotion, Achieving more sales from the existing counters
- Achieved 100% target every month and open 22 new retailers in 9 months.
Business Development Executive
Rajouri, J&K
04.2009 - 06.2009
- Deals in the sale of electrical products, build strong relationship with the existing clients by providing consistent service to them as per needs
- Developing new Business Clientele and constantly interacting with corporate clients to understand their resource requirements, with commitment to deliver the assigned task
- Managing customer account which would include all sales related activities, generating leads, setting up meetings and sales opportunities
- Training and Projects Undertaken
- Completed 3 months training with Tycoon group Chandigarh in the Business development Area
- Generates leads and systematically follows up on strong prospects to take part in the exhibition.
Godrej and Boyce Mfg. Co. Ltd
Mohali
12.2008 - 01.2009
- Supply Chain Management
- Title: “Demand chain management-integrating marketing and supply chain management”
- Managing the integration between demand and supply processes
- Managing the structure between the integrated processes and customer segments
- With IFB Industries Limited Chandigarh
- Project Titled “A Study Regarding Post Sale Service Quality And Customer Satisfaction Of IFB Products”.
06.2008 - 07.2008
- Study of reasons of AMC refusals by the existing customers
- Study of satisfaction level of customers using IFB dishwasher
- Analysis of the complaints registered on CRM at IFB service centres
- Extracurricular activities and Achievements
- Participated in Young Leaders World Summit 2008, at IIM-Ahmadabad, played the role of Ambassador of Kazakhstan and passed resolution on WTO, Integration of Asian economy, debt strategies for developing nations
- Participated in Focus Group held by Tech Nova, a Market Research Firm doing feasibility study for Harley Davidson in Punjab
- Participated in “Product Plan and Launch” event at PRATIBHA’08
- General Secretary of Training and Placement Cell, G.J.I.M.T, 2008
- Prepared a Project Report on Inventory Control in Grocery Shop in Mohali
- Strength: Goal Oriented, Workaholic, Team Player, Optimism paired with confidence and Keen Learner.
Supplier
M/s Parshotam Kumar Gupta MES
08.2003 - 11.2005
Education
Masters Of Business Administration - Marketing
Gian Jyoti Institute of Management & Technology Mohali
B.Sc - I.T
Punjab Technical University
Skills
Retail store support
Leading program operations
Group leadership
Store merchandise stocking
On-Site Training Leadership
Retail experience
Store planning
Timeline
State Retail Store Lead
Reliance Jio Infocomm Ltd
03.2018 - Current
Store Manager Hyper
Future Retail Ltd
09.2016 - 03.2018
Regional Head
Get It Grocery Pvt Ltd
09.2015 - 09.2016
District Manager
Bharti Retail Pvt Ltd
06.2010 - 09.2015
Marketing Executive
Utssav CZ Jewels Pvt Ltd
07.2009 - 06.2010
Business Development Executive
Rajouri, J&K
04.2009 - 06.2009
Godrej and Boyce Mfg. Co. Ltd
12.2008 - 01.2009
06.2008 - 07.2008
Supplier
M/s Parshotam Kumar Gupta MES
08.2003 - 11.2005
Masters Of Business Administration - Marketing
Gian Jyoti Institute of Management & Technology Mohali
B.Sc - I.T
Punjab Technical University