Sumika Dubey

• As the Feature Owner of the Credit Bureau Report of the Payment Card Industry in my current role, I am responsible for overseeing the development and testing of the credit report feature from start to finish.
• Led quality assurance for credit card life cycle management, ensuring seamless transitions through all stages: application, issuance, activation, usage, maintenance, and closure.
• Validated system behavior for key lifecycle events, including card activation, status changes (active, blocked, expired), limit updates, renewals, and card replacements.
• Ensured a smooth customer experience and regulatory compliance by proactively identifying and resolving lifecycle-related defects.
• Requirement Analysis: Understanding credit reporting rules (FCRA, Metro 2, and local regulations). Collaborated with product and engineering teams to define test scenarios aligned with compliance and business logic.
• Test Planning & Execution: Designing test cases for various credit scenarios (on-time payments, delinquencies, and charge-offs). Verifying file formatting, encryption, and secure delivery to bureaus. Validating response files from bureaus for acceptance or rejection. Also, I created and executed test plans for both manual and automated validation of credit card transactions and lifecycle processes.
• Automation & Data Validation: Using SQL for data validation. Ensuring completeness and accuracy of reported data. Monitoring transformation pipelines and ETL jobs.
• Error Handling & Reconciliation: Ensuring proper logging of failed transmissions or rejected records.

I take ownership of the feature throughout its lifecycle, ensuring it is thoroughly tested, and that any issues are addressed before it is released to the end users.

• As a General Studies faculty member and the owner of my own academic institute, I was responsible for providing comprehensive guidance to students preparing for MP government exams. My role involved designing and delivering high-quality educational content, focusing on a range of subjects critical to these exams, such as current affairs, general knowledge, reasoning, and history.
• Curriculum Design & Development: I developed a structured curriculum tailored to the specific requirements of MP government exams, ensuring that students understood the exam pattern and key topics thoroughly.
• Teaching and Mentoring: As a faculty member, I taught various subjects related to general studies, helping students grasp complex concepts, and effectively apply them during exams. I also mentored students, providing personalized guidance and strategies to boost their confidence and improve their performance.
• Exam Preparation Strategies: I conducted mock tests, quizzes, and revision sessions to help students assess their preparation levels and identify areas for improvement.
• Institute Management: As the owner, I handled the administrative aspects of running an academic institute, including managing schedules, overseeing faculty, and ensuring a conducive learning environment.
• Student Support: I built strong relationships with students, and provided ongoing support to keep them motivated and focused on their goals, offering regular feedback, and adjusting teaching methods as needed.

My work at the institute was centered around ensuring students not only prepared well for the exams, but also gained a deeper understanding of the subjects, ultimately helping them successfully clear the MP Government exams.

• I launched and managed private coaching sessions during the initial phase of my career, focusing on personalized education and academic support.
• Designed customized lesson plans tailored to individual student needs, improving academic performance, and conceptual understanding.
• Built strong communication and mentoring skills by working with students from diverse academic backgrounds.
• Developed and implemented structured assessment strategies to track student progress and adapt teaching methods accordingly.
• Gained hands-on experience in curriculum planning, student engagement, and time management in an independent teaching environment.