MS Office
Sumit Aahir
Service Manager
002, Siddhi Apartment, Lodha Heaven, Dombivali, Mumbai
Summary
Dedicated IVD professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Service Manager
Redcells Diagnostics Pvt Ltd
Mumbai
12.2022 - Current
- Monitored inventory levels and placed orders to replenish stock.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Resolved customer complaints in professional and timely manner.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Application & Service Engineer
Redcells Diagnostics Pvt Ltd
Surat
10.2021 - 12.2022
- Scheduled service calls according to customer location and urgency of need.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Inspected equipment and processes to reduce maintenance-related downtime incidents and mitigate equipment failures.
- Performed onsite installation, modification and maintenance of systems and equipment.
Assistant Biomedical Engineer
Surat Municipal Corporation
Surat
07.2020 - 10.2021
- Diagnosed malfunctioning equipment and ordered parts to repair or replace non working ones.
Product Specialist
Indelox Global Healthcatre Pvt Ltd
Surat
02.2020 - 07.2020
Sales & Service Engineer
Karl Storz Endoscopy (Third Party)
Surat
04.2018 - 12.2019
Education
Bachelor of Engineering - Biomedical
Government Engineering College
Gandhinagar 07.2014 - 2018.08
High School - Science
Jay Ambe Vidhyabhavan
Surat 04.2013 - 2014.03
Skills
Customer service management
Accomplishments
- Supervised team 10 staff members.
- Grabbed Second Position in Poster Presentation Organized by Student Conclave 2017.
- Been The Organiser of a Non-technical Event at Government Engineering College Gandhinagar During the Techfest “QUENCH” 2017.
Affiliations
FORCE Biomedical
Software
Proteus
Certification
HITCON By Ahmedabad Management Society
Interests
Listening Music
Travelling
Timeline
Service Manager
Redcells Diagnostics Pvt Ltd
12.2022 - Current
Application & Service Engineer
Redcells Diagnostics Pvt Ltd
10.2021 - 12.2022
Assistant Biomedical Engineer
Surat Municipal Corporation
07.2020 - 10.2021
Product Specialist
Indelox Global Healthcatre Pvt Ltd
02.2020 - 07.2020
Sales & Service Engineer
Karl Storz Endoscopy (Third Party)
04.2018 - 12.2019
Three-day Employability Enhancement Programme By GEC Gandhinagar
01-2018
HITCON By Ahmedabad Management Society
06-2017
National Seminar On Emerging Trends in Hospital Management And Administration By Ahmedabad Management Society
05-2017
Bachelor of Engineering - Biomedical
Government Engineering College
07.2014 - 2018.08
High School - Science
Jay Ambe Vidhyabhavan
04.2013 - 2014.03
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