Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Sumit Badola

Sumit Badola

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Studio Manager

Aliens Arts Private Limited
01.2022 - 10.2023
  • Manage the day-to-day operations of the studio
  • Maintain a safe and secure work environment
  • Develop and implement studio policies and procedures
  • Schedule and coordinate staff, contractors, and vendors
  • Oversee the hiring, training, and development of personnel
  • Ensure compliance with applicable laws and regulations
  • Monitor and maintain studio equipment and supplies
  • Prepare annual budget, schedule expenditures, analyze variances, initiate corrective actions
  • Respond to customer complaints and comments
  • Assist customers and artists with appointment scheduling
  • Optimal use of ZOHO CRM with advanced data analytics
  • Developed and implemented innovative studio protocols to ensure efficient work flow
  • Assisting Area Manager South in managing day to day operations of all the studios in the South and hands on experience in Cluster Management resulting in increase in business and maximizing revenue generation.

Pharmacy Business Associate

Glaxo Smith Kline (GSK)
04.2019 - 01.2022
  • Business planning
  • Presentation
  • Plan execution
  • Reviewing and assessing gaps and implementing corrective action plan
  • Daily calls Planning and Execution
  • Visiting pharmacies in the territory regularly, give presentation, educate them about products, negotiating offers and discounts, securing orders, inventory management via CRM (Veeva), ensuring achievement of the business plan
  • Visiting Wholesalers regularly, providing orders to them and securing orders from them based on their inventory data, negotiating discounts and offers, ensuring achievement of business plan, inventory management via CRM (Veeva)
  • Sales, both primary and secondary
  • Attending and leading team call discussions
  • Achieving individual, team and regional plan figures
  • Monitoring competitor's activity
  • Reporting counterfeits
  • Strong customer service and grievance handling
  • Daily, weekly and monthly report compilation

Senior Color Consultant

Asian Paints India Pvt Ltd via Pay Asia Management Pvt Ltd
12.2013 - 04.2016
  • Handling Retail Operations
  • Presentation and Consultation
  • Provide Designing Options, Color Selection
  • Achieving Sales Target and more
  • Providing Projects to contractors and ensuring its timely completion within budget
  • Customer Service and Grievance Handling
  • Team Handling
  • Updating Work and Reports on CRM and on mail
  • Purchase
  • Maintaining Adequate Stocks.

Education

BBA - Marketing

Institute of Management Studies
Dehradun
06.2012

Skills

  • Retail Sales
  • Primary and Secondary Sales
  • Distribution
  • Studio/ Store Management
  • Leadership
  • Communication
  • Time Management
  • Good computer knowledge (Hardware and MS Office)
  • Quick learner and ability to work under pressure
  • Possess good management and organizational skills
  • Good motivator, enthusiastic and open to learn new ideas
  • Sound knowledge of recognizing and analyzing information problems
  • Ability to Handle Multiple Tasks
  • Client rapport
  • Process Improvement
  • Pipeline Maintenance

Certification

  • A3 Problem Solving for Continuous Improvement.
  • Emotional Intelligence, the Key Determiner of Success.
  • Giving and Receiving Better Feedback.
  • Holding Yourself Accountable.
  • Mindfulness Practices.
  • Reaching Out of Your Comfort Zone.
  • Successful Goal Setting.
  • Persuasive Selling.
  • Time Management: Working from Home.
  • Selling with Authenticity.
  • More Sales, Less Time.
  • How to Sell Anything to Anyone Anytime.
  • Soft Skills for Sales Professionals.
  • Key Performance Indicators.
  • Key Account Management and Planning.
  • Managing To-Do Lists.
  • Sales Negotiation.
  • Improving Your Listening Skills.
  • Building Rapport with Customers.
  • Influencing Others
  • Influence Without Authority.

Timeline

Studio Manager

Aliens Arts Private Limited
01.2022 - 10.2023

Pharmacy Business Associate

Glaxo Smith Kline (GSK)
04.2019 - 01.2022

Senior Color Consultant

Asian Paints India Pvt Ltd via Pay Asia Management Pvt Ltd
12.2013 - 04.2016

BBA - Marketing

Institute of Management Studies

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Sumit Badola