Sumit Bhattacherjee
Kolkata
Summary
Management and development professional with 15+ years of experience in healthcare, livelihood, and CSR program implementation across government and private sectors. Proven expertise in project execution, stakeholder engagement, field operations, and Monitoring & Evaluation (M&E). Strong track record in leading teams, building partnerships, and delivering impact-driven programs with operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Lead
Ikure Techsoft Pvt. Ltd.
01.2026 - Current
- Lead end-to-end execution of healthcare programs, ensuring seamless delivery across data systems, field operations, and digital health initiatives.
- Drive project planning, timelines, milestones, and adaptive execution based on on-ground realities.
- Build and manage relationships with Panchayats, SHGs, ASHAs/ANMs, NGOs, employers, government health facilities, diagnostic labs, and pharmacies.
- Design and implement community outreach strategies, referral pathways, and access linkages for diagnostics and healthcare services.
- Recruit, train, and mentor Community Health Workers (CHWs) and field teams on screening workflows, counselling techniques, device usage, risk stratification, and digital tools.
- Ensure high-quality field execution, accountability, and adherence to operational protocols.
- Drive patient enrolment, follow-ups, treatment adherence, and continuity of care.
- Implement engagement systems including reminders, counselling, and family involvement to reduce drop-offs.
- Oversee accurate data collection, validation, and reporting from field operations.
- Utilize dashboards and analytics to track performance, outcomes, and operational efficiency.
- Manage field operations, logistics, and resource allocation.
- Lead cross-functional teams, ensuring alignment with organizational goals and timely delivery.
- Lead rollout of digital health card and insurance-linked programs for underserved communities and partner organizations.
- Drive adoption through both digital and on-ground channels in collaboration with CHWs and partners.
- Collaborate with Product and Tech teams to improve digital tools and applications.
- Coordinate with M&E, Finance, and Operations teams on studies, claims, vendor management, and compliance.
Assistant Manager, Operations Delivery
Haqdarshak Empowerment Solutions
11.2022 - 01.2025
- Led end-to-end ground operations across multiple project locations in West Bengal focused on livelihood enhancement and financial inclusion.
- Managed social development projects with local communities, government departments, and partner NGOs.
- Supervised and mentored a team of six professionals ensuring timely delivery and compliance.
- Coordinated with M&E teams to track performance and strengthen delivery mechanisms.
- Built strategic partnerships with government officials and development partners.
- Supported business development through proposals and stakeholder presentations.
Assistant Manager (Operations)
Variety Vyapaar Pvt. Ltd.
12.2020 - 11.2022
- Managed operations for Sabooj Sathi Project in Burdwan district.
- Coordinated with government officials and educational institutions.
- Conducted field visits and ensured compliance with project standards.
- Facilitated awareness initiatives and ensured timely reporting.
Assistant Manager (Operations)
TTK Services Pvt. Ltd.
08.2018 - 12.2020
- Managed client relationships across public and private sectors.
- Identified process improvements to enhance project outcomes.
- Supervised cross-functional teams to ensure operational excellence.
District Manager
Variety Vyapaar Pvt. Ltd.
08.2015 - 08.2018
- Led district-level implementation of government projects.
- Coordinated with district administration and conducted inspections.
- Delivered capacity-building sessions and ensured quality compliance.
Operations Executive & District Coordinator
Medicare TPA Services (I) Pvt. Ltd.
04.2010 - 08.2015
- Managed RSBY project operations at district level.
- Coordinated with district administration and conducted inspections.
- Organized meetings and ensured program implementation.
Customer Care Executive
First Source Solutions (Vodafone)
07.2009 - 2009
- Assisted customers with inquiries about products and services.
- Educated customers on product features and benefits to enhance satisfaction.
Career Counsellor
Insurance Foundation (Aegon Religare)
01.2009
- Conducted recruitment, counselling, and training of candidates.
Education
MBA - Operations Management
NIBM
BA - English Honours
EIILM
ISC -
St. Xavier’s School
ICSE -
St. Xavier’s School
Skills
- Project Leadership & Execution
- Operations Management
- Government Liaison & Stakeholder Engagement
- Community Mobilization & Capacity Building
- Monitoring & Evaluation (M&E)
- Data Analysis & Reporting
- Team Leadership & Mentoring
- Cross-functional Collaboration
- Partnership Development
- Field Operations Coordination
- Budgeting & Resource Allocation
Certification
- Hospitality, Aviation, Travel & Tourism – Pailan College
- Computer Reservation System (Galileo) – Pailan College
- MS Office, Excel, PowerPoint – Siksha Computer Center
Accomplishments
- Operations Excellence Award – 2019
- Employee of the Month – 2013
- Captain of School Volleyball Team
Hobbies and Interests
- Travelling
- Trekking
- Music
- Sports (cricket, volleyball)
Timeline
Project Lead
Ikure Techsoft Pvt. Ltd.
01.2026 - Current
Assistant Manager, Operations Delivery
Haqdarshak Empowerment Solutions
11.2022 - 01.2025
Assistant Manager (Operations)
Variety Vyapaar Pvt. Ltd.
12.2020 - 11.2022
Assistant Manager (Operations)
TTK Services Pvt. Ltd.
08.2018 - 12.2020
District Manager
Variety Vyapaar Pvt. Ltd.
08.2015 - 08.2018
Operations Executive & District Coordinator
Medicare TPA Services (I) Pvt. Ltd.
04.2010 - 08.2015
Customer Care Executive
First Source Solutions (Vodafone)
07.2009 - 2009
Career Counsellor
Insurance Foundation (Aegon Religare)
01.2009
MBA - Operations Management
NIBM
BA - English Honours
EIILM
ISC -
St. Xavier’s School
ICSE -
St. Xavier’s School