Built and maintained strong client relationships to drive business growth.
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
Built and maintained strong client relationships to drive business growth
Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities
Facility Executive- Soft Services
UPDATER SERVICES LIMITED (Client DHL IGI AIRPORT)
02.2022 - 09.2022
Site Operations Management
Monitoring of Housekeeping related activities
Arrangement of all consumables and supplies for Client / VIP visits
Interfacing with the pest control for carrying out the pest control activities at the facility.
Monitoring the mail room activities
Preparing the Daily/Weekly and Monthly reports
- Collecting all documents from the vendor for compliance audit
Interacting with the Housekeeping vendor.
Taking facility rounds and find out snags and raising GUTS tickets for the same
Follow up and close the tickets logged.
Effectively manage Facility team to ensure an on time deliverable system.
Routinely Inspect all services to ensure performance measures are being maintained
Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
Own Business
Business
08.2010 - 02.2018
Team Manager
ICICI Direct Model
07.2009 - 08.2010
Team Manager
Citi Financial Model
07.2004 - 07.2009
Centre Head
Ranbir Singh Model School, Daswani Classes Rohini
10.2007 - 10.2008
Education
B.COM -
Himalayan Garhwal University
12 Class - Commerce
S A B Sarvodaya Vidyalaya
2000
10th Class -
S A B Sarvodaya Vidyalaya
1998
Skills
Good at People Skills
Ability to lead team
Good Communication Skills
Invoice Processing
Customer Accounts Management
Build Customer Relationships
Financial Compliance
Knowledge of Hardware and Software
Microsoft Package: MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook
Certification
● Certificate in MS Office and Tally from ACME Computer Centre, Centre for Computer Education, Software Development & Consultancy, Delhi – 07