Sports
Playing Guitar
Listening to Music
Reading Novels
Sumit Das
Bangalore
Summary
Business Analyst with 5 years of Experience in Sales Enablement, Data Management, Process validation, SFDC, seeking an opportunity with a growing organization. Proven ability to understand customer requirements and translate into actionable project plans. A team builder with strong analytical, keen problem
solving and strong negotiating skills bringing the following core competencies
to the table. Dedicated and hard-working with a passion for Big Data.
Overview
11
11
years of professional experience
Work History
Job Title Business Analyst
Iron Mountain Inc
Bangalore
05.2016 - Current
- Job Responsibility.
- Assistance with administrative, analytical and operational tasks.
- Order Tracking and Opportunity Creation on SFDC or equivalent CRM.
- Creating MIS/ Dashboard report and presenting it to the concern Department.
- Ad Hoc data collection, analysis and reporting as required
- Data/ Field Formatting, Data Storage, and report Generation. Maintain all details of service agreements with clients.
- Undertake Trend Analysis of Data and Automation of reports Day-to-Day Analysis of MIS Reports.
- Mapping of Data to provide trend analysis and making notes regarding consistency in performance and information which contributes COE.
- Responsible for data alignment of different projects through market research using search engines like Avention/Bloomberg and Google.
- Experience in establishing quality checks and validating business process to drive high accuracy within SLA.
- Managing and creating Customer Master Project/ Account Management to help shaping and maintaining the flow of customers in SFDC.
- Determine the daily workflow and prioritize effectively to process multiple requests for information from all levels of firm management.
- An effective data mining skill which helps in collecting information summarizing Business target market segments and Business data management.
- Ensure that regular processes are clearly documented for future reference and training purposes.
- Creating SOP specific to client.
- Created Checklist to simplify the process with Quality.
Job Title Business Analyst
Gap Bridge Software Services Private Ltd
Bangalore
04.2015 - 05.2016
- Job Responsibility.
- Supporting VMware MDM - EIM Team on Sagitta Track.
- Working on CDM and MDM Projects.
- Handling a team of 6 members for the APJ project.
- Understanding the project requirements for the client and sharing the knowledge with the project team members.
- Assign work load to project team members.
- Direct interaction with the client.
- Spool data using OBIEE tool, perform cleansing, standardizing and de-duplicating customer data, to maintain accurate data.
- Identification and validation the Correct VMware's Client address information using different source systems (D&B - Hoovers, Bloomberg and Google).
- Document and recommend updating of source records as needed based on data maintenance processes post cross checking with Matrix Portal.
- QC'ing for the Data Remediation, help the team member to analyze/resolve the data issues to meet business requirement.
- Ensure deliverables are prepared to satisfy the customer requirements and schedule.
- Creating new accounts using Sales Force tool.
- Creating opportunities for new project.
Job Title Associate Operation
Airpush India Private Limited
Bangalore
07.2014 - 03.2015
- Job Responsibility Project
- Importing, cleaning, transforming, validating or data with the purpose of understanding or making conclusions from the data for decision making purposes
- Presenting data in charts, graphs, tables, designing and developing relational databases for collecting data. Assisting other teams for Data Validations
Job Title Data Analyst
McAfee Software Private Limited Intel Security
Bangalore
04.2013 - 07.2014
- Real-time cleansing of customer data is done in CRM on all orders booked globally on that day itself, ensuring all data is accurate.
- Updating daily work i.e., day to day orders Make Test Cases and execute it.
- Identifying human (order entry) and system errors (SAP errors) related to the customer data.
- Adapting the Updates dynamically.
- Supports all Geo's countries in cleansing customer data.
- Checking order quotes.
- Updating changes in CRM.
Trainee Engineer
Fiber Optika Technologies Private Limited
Bangalore
02.2012 - 09.2012
- Relationship building.
- Researching the market and related product.
- Presenting the product or service in a structured professional way face to face.
Education
B.E - Electronics and Communication Engineering
Anna University
2011
Diploma - Electronics and Communication
DOEACC
2008
Skills
- Salesforcecom
- Sales Enablement
- Data Management
- Sales Support
- Sales Reporting
- Business Operations
- Subject Matter Expertise
- Sales Operation
- Requirement Gathering
OBIEE
MS Excel
SAP
Interests
Timeline
Job Title Business Analyst
Iron Mountain Inc
05.2016 - Current
Job Title Business Analyst
Gap Bridge Software Services Private Ltd
04.2015 - 05.2016
Job Title Associate Operation
Airpush India Private Limited
07.2014 - 03.2015
Job Title Data Analyst
McAfee Software Private Limited Intel Security
04.2013 - 07.2014
Trainee Engineer
Fiber Optika Technologies Private Limited
02.2012 - 09.2012
B.E - Electronics and Communication Engineering
Anna University
Diploma - Electronics and Communication
DOEACC
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