Sumit Gupta
Delhi NCR
Summary
Accomplished and results-oriented Supply Chain Manager with 12 years of experience in managing and optimizing end-to-end supply chain operations across diverse industries. Expertise in driving cost reductions, improving operational efficiency, and enhancing supplier relationships through strategic sourcing, procurement, and logistics management. Proven success in utilizing data analytics, forecasting, and lean methodologies to streamline processes, reduce lead times, and improve customer satisfaction. Exceptional leadership skills with a strong ability to manage cross-functional teams and implement innovative solutions in a fast-paced, global environment.
Overview
13
13
years of professional experience
Work History
Manager – Supply Chain Management (Warehouse Operations and Logistics)
Body Cupid Private limited
Gurgaon
09.2020 - Current
- Oversee end-to-end warehouse operations, ensuring seamless inbound and outbound logistics for a high-volume supply chain.
- Develop and implement SOPs for inventory management, order fulfillment, and outbound logistics to improve efficiency and accuracy.
- Assisted in implementing warehouse automation systems, improving order picking accuracy, and reducing labor costs.
- Maintain inventory control by balancing receipts and dispensing, achieving a 98% accuracy rate.
- Optimize outbound logistics by analyzing transportation costs, lead times, and customer satisfaction, resulting in a 10% reduction in delivery delays and a 5% decrease in shipping costs.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Established and monitored KPIs to evaluate performance and identify areas for improvement.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Analyzed business performance data and forecasted business results for upper management.
- Implemented quality control measures to uphold company standards.
- Ensured compliance with industry regulations and company policies.
Warehouse Manager
Prita Design Private Limited
Gurgaon
03.2020 - 08.2020
- Enhanced supply chain processes through cost-saving initiatives that reduced expenses by 20%.
- Developed and maintained professional, long term relationships with various individuals, including internal personnel through dynamic communication and active listening skills.
- Managed inventory of over 5,000 SKUs, implementing a cycle counting process that reduced stock discrepancies by 25%.
- Ensure the successful management of over 5,000 orders during peak sales, with the assistance of a dedicated team of 25 or more individuals.
- Efficient logistics management tailored for both B2B and B2C orders. Seamlessly handle orders across all marketplaces, with guaranteed turnaround times.
Assistant Manager
Blue Dart
Gurgaon
06.2018 - 08.2020
- Track the overall and day-to-day performance of FCs, and raise the flag in case of deviation from planning.
- Coordinating with the category team for forecasting the flow of orders during the sale season and off-season.
- Responsible for inbound and outbound operations, as well as RTV.
- Responsible for resolving each and every query related to Merchant and FC.
- Lead 100+ personnel for complete operational tasks, such as inward, outward, RTO, and RTV.
- Ensuring the adherence of the SOP agreed upon between the FC and the client.
- Assist front office staff in maintaining the office premises clean and neat.
Assistant Manager
Eshopbox E-commerce Pvt. Ltd.
Gurgaon
09.2015 - 12.2017
- Develop vendor management strategies that improve vendor performance and reduce costs.
- Managed day-to-day vendor interactions, ensured compliance with service level agreements (SLAs).
- Streamlined order processing workflows, achieving a reduction in processing time by 25%.
- Coordinate the Inbound and RTO teams.
- Responsible for the preparation & Processing of Purchase requisition (PR) & Purchase Order (PO).
Bruno
10.2014 - 09.2015
- Created data sheets for product listings across multiple marketplaces, enhancing visibility and sales
- Managed order fulfillment processes, ensuring timely delivery and customer satisfaction
Aetom Engg
07.2012 - 10.2014
- Managed stock orders using Thermax ERP system, ensuring timely procurement and inventory accuracy
- Collaborated with cross-functional teams to streamline supply chain processes
Education
BCA -
MDU University
01.2012
XII -
Hindu Senior Secondary School
01.2009
X -
Central Public High School
01.2005
Skills
- Warehouse operation oversight
- Inventory management
- Logistics management
- Warehouse logistics
- Cost reduction
- Safety monitoring
- Team building and leadership
- Warehouse auditing
- Floor space maximization
- Continuous improvement
- Reporting and correspondence
- Supplies inventory
- Waste controls
- Order picking and processing
- Database management
- Quality assurance
- ERP software
Clients Worked For
- Myntra.com
- Nykaa.com
- Flipkart.com
- Snapdeal.com
- Limeroad.com
- Trendforia.com
- Mirror
- Clarks
- Duke
- Neva
- Mr. Button
Accomplishments
- Excellence in Supply Chain Optimization – Reduced costs by 15%.
- Leadership Recognition – Led a high-performing team of 15+ members.
- Supplier Relationship Award – Achieved 98% on-time delivery.
- Operational Efficiency – Cut lead time by 25% and improved inventory turnover.
- Cost Reduction – Reduced procurement costs by 12%.
- Process Improvement – Increased inventory accuracy by 20%.
- Employee of the Year – Recognized for exceptional performance.
Body Cupid Pvt Ltd
Disclaimer
I vouch to the authenticity of the information mentioned above.
Timeline
Manager – Supply Chain Management (Warehouse Operations and Logistics)
Body Cupid Private limited
09.2020 - Current
Warehouse Manager
Prita Design Private Limited
03.2020 - 08.2020
Assistant Manager
Blue Dart
06.2018 - 08.2020
Assistant Manager
Eshopbox E-commerce Pvt. Ltd.
09.2015 - 12.2017
Bruno
10.2014 - 09.2015
Aetom Engg
07.2012 - 10.2014
BCA -
MDU University
XII -
Hindu Senior Secondary School
X -
Central Public High School
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