Sumit Gupta
Jammu
Summary
To enter into a long term relationship with an organization where I can utilize my skills and contribute to the growth of the organization through my knowledge.
A dynamic professional with almost 9 years of rich experience in Telecom, Project Planning Execution, Installation O&M, Services & Operations and Backend Profile with proven ability to effectively manage a team in a fast-paced, highly competitive and deadline oriented environment. Energetic and motivating leader able to effectively manage a team, blessed with good communication, interpersonal and relationship building skills. Resourceful and result oriented professional and has worked in multiple roles such as TRT Engg./Team Leader/Project Manager/ISP Engineer/ISP Lead, Fiber
Overview
10
10
years of professional experience
Work History
Planning Manager
BD Security Limited
05.2024 - Current
- Manage Resources Site Mapping
- Monitoring Preventive Maintenance of Sites with best quality and achieved 100 percent Compliance
- Monitoring Corrective Maintenance of Sites within TAT and achieved 80 percent SLA
- Technical Assistance support if any with resources and sort out timely
- Monitoring Basic Hygiene Vegetation Sites Tracker
- Managing Theft related issue in field and sort out the matter on timely
Assistant Manager - Home Connect Master Supervisor
Reliance Industries Limited
05.2022 - 12.2023
- Manage and Handling 15 to 20 Teams for Field activities in Home Connect for resolving the Public Complaints and New Connection Installation within the turnaround time (TAT)
- Drive Home Connect and Care Operations in the Assigned Territory
- Source and Train Technicians by tieing up with target colleges
- Conduct Classroom and on the job Trainings for Technicians
- Mentor and guide Technicians to enhance Productivity
- Ensure zero defect execution of Home Connect Activity
- Drive Home Connect Installation and Fault Repair related SLA
- Ensure Customer Satisfaction
- Ensure adherence to processes as per company defined SLAs
- Team Management, Team Building
- Achieve the bench mark targets in every months
- Also achieve the turnaround time (TAT) in rural area also
ISP Lead
Lineage Power System Pvt. Ltd.
01.2020 - 05.2022
- Handling Operation & Maintenance of all Indoor, Outdoor, Wi-Fi & Enterprise Sites
- Responsible of all Electrical Power Issues/ Fault diagnosis at all Indoor, Outdoor, Wi-Fi& Enterprise Sites
- Manage to Co-ordinate & troubleshoot with team to rectify the fault
- Responsible of various telecom equipments for inward/outward to the sites location
- Responsible to resolve the Microwave & UBR Issues
- Working on Various UBR (IB440, C5x, HFCL) and L2 Switches for NIP Configuration
Project Manager
Adacell Technologies
08.2019 - 12.2019
- Deployed various sites like Indoor/Outdoor Small Cells, Wifi Colleges, UBR Sites
- Responsible of various telecom equipments for inward/outward to the sites location
- Managing to distribute the materials to all vendor teams and recovery the left material after the work completion
Team Leader
Reliance ResQ
04.2018 - 07.2019
- Handling of various Vendor teams almost 7-8 Vendor teams
- Deployed various sites like Indoor/Outdoor Small Cells, Wifi Colleges, UBR Sites
- Responsible of various telecom equipments for inward/outward to the sites location
- Managing to distribute the materials to all vendor teams and recovery the left material after the work completion
Project Incharge
A-Tek Enterprises Pvt. Ltd.
03.2018 - 04.2018
- Executed almost 25+ sites including GBT, GBM, RTT, RTP Sector additions
- Handling RF Optimization work
ISP/TRT+/Project Coordinator
Delton Infra Pvt. Ltd.
10.2015 - 02.2018
- Site Maintenance & Handling
- Operation & Maintenance of all Indoor, Outdoor & Wi-Fi Small Cells Sites
- Responsible of all Electrical Power Issues/ fault diagnosis at all Indoor, Outdoor & Wi-Fi Site
- Responsible to resolve the Microwave & UBR Issues
- Installation & Configuration of Router
- Responsible to resolve the Router issues
- Fiber optical cable testing, optical fiber cable splicing
- Optical Source Detector and Provisioning expert in handling tools like OTDR, Laser Source Attenuators and Optical Power Meter
- Installation & Commissioning of all Indoor, Outdoor & Wi-Fi Sites
Backend Executive Operation & Services
Pioneer India Pvt. Ltd.
08.2014 - 09.2015
- Manage and Handling 13 to 14 Field Installer in Tata Sky for resolving the Public Complaints within the turnaround time (TAT)
- Achieve the bench mark targets in every months
- Also achieve the turnaround time (TAT) in rural area also
Education
B.Tech - Electronics & Communication Engineering
SDDIET, College
Barwala, Haryana3 Year Diploma - Electronics & Communication Engineering
IECS, Polytechnic Jammu
Jammu12th -
Luthra Hr. Sec. School
Jammu10TH -
Luthra Hr. Sec. School
JammuSkills
- Teamwork
- Team Handling Management
- Material Handling Distribution
- Positive attitude
- Operations management
- Team leadership
- Preventive Maintenance
- Project management
- Working on various devices like UBR (IB440, C5x, HFCL), L2 Switch, Router
- Problem-solving abilities
- Vendor management
- Strategic planning
- Computer skills
- Self motivation
Accomplishments
- Appreciation Letter in Pioneer India for maintaining TAT/SLA slabs
- Appreciation Award in Delton Infra Pvt Ltd for Best ISP Engineer
Training
- Six weeks training in BSNL
- One month training in MS-IDEA NGN (Next Generation Network)
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Languages
- English
- Hindi
- Punjabi
Personal Information
- Father's Name: Late Sh. RP Gupta
- Date of Birth: 11/10/89
- Nationality: Indian
- Marital Status: Un-Married
Timeline
Planning Manager
BD Security Limited
05.2024 - Current
Assistant Manager - Home Connect Master Supervisor
Reliance Industries Limited
05.2022 - 12.2023
ISP Lead
Lineage Power System Pvt. Ltd.
01.2020 - 05.2022
Project Manager
Adacell Technologies
08.2019 - 12.2019
Team Leader
Reliance ResQ
04.2018 - 07.2019
Project Incharge
A-Tek Enterprises Pvt. Ltd.
03.2018 - 04.2018
ISP/TRT+/Project Coordinator
Delton Infra Pvt. Ltd.
10.2015 - 02.2018
Backend Executive Operation & Services
Pioneer India Pvt. Ltd.
08.2014 - 09.2015
B.Tech - Electronics & Communication Engineering
SDDIET, College
3 Year Diploma - Electronics & Communication Engineering
IECS, Polytechnic Jammu
12th -
Luthra Hr. Sec. School
10TH -
Luthra Hr. Sec. School
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