Sumit H. L

AI/ML Solution Architect with 17.4+ years of experience specializing in Natural Language Processing (NLP), Generative AI models and AI-driven automation. In-depth expertise in Transformer architectures, RNN/CNN and sentiment analysis, delivering enterprise-ready AI-powered solutions. Proven ability to design intelligent chatbots, RPA workflows (UiPath), and AI-based decision-making systems, optimizing processes and enhancing user experiences. Skilled in leveraging Python, SQL/PL-SQL, and AI/ML frameworks to build scalable, efficient, and cost-effective automation solutions for Fortune 100 clients. Experienced in developing hyper-automation strategies with tools like UiPath, Python, and OpenAI frameworks, achieving 70–90% operational efficiency while aligning with customer KPIs. Core expertise includes process mining, conversational AI, intelligent document processing (IDP) and seamless integration of AI/ML models with automation tools. Proficient in creating reusable automation assets, leading pre-sales initiatives for Fortune 100 clients, and driving business excellence with a strong focus on emerging technologies. Committed to integrating AI technologies into operations to drive innovation, improve efficiency, and deliver measurable business impact.

• Certified SAFe Architect
• Capgemini’s certified Lead Architect (Level L2)
• Advanced RPA Developer – UiPath Certified
• Capgemini’s certified AI Genie
• Coursera: Making case for RPA.
• Coursera - Machine Learning Foundations: A Case Study Approach (University of Washington)
• Coursera: AWS Cloud Practitioners Essentials
• OCA (Oracle 9i PL/SQL Developer Track)

AI-Driven Transformation & Automation Initiatives, AI-Driven Roadmap for Pharma Client: Spearheaded a €50M transformation strategy, integrating AI/ML and automation to redefine application development and BAU processes, ensuring alignment with business priorities., Predictive Analytics for Incident Management: Designed ML-driven models for optimizing incident resolution, reducing turnaround time and streamlining workflows., Effort and Cost Optimization: Implemented AI-enabled automation, reducing ticket volumes by 50% and achieving measurable cost savings through team effort optimization., AI-Driven Customer Insights Architect, Churn Prediction & Sentiment Analysis: Built an ML-based churn prediction framework and sentiment analysis models leveraging LSTM, providing predictive insights from social media data., Adaptive AI Algorithms: Developed self-learning systems to enhance churn prediction accuracy dynamically., Real-Time Analytics: Created interactive dashboards using Bokeh for actionable insights into churn drivers and sentiment trends., Enterprise-Ready ML Solutions: Delivered AI frameworks using Python, TensorFlow, and PostgreSQL, enabling efficient decision-making for large enterprises., RPA Automation Architect, Productivity Gains with AI-Powered Frameworks: Delivered 70-90% efficiency improvement across 100+ accounts by deploying AI-centric automation solutions., NLP-Driven Solutions: Built intelligent tools like Dispatcher BOT and AIM Portal using NLP frameworks (NLTK, Scikit-learn), enhancing process optimization and reducing data processing time by 95%., Enterprise RPA Excellence: Achieved 70-100% efficiency gains through RPA solutions using UiPath, Python, and AI-powered dashboards, automating complex workflows and driving standardization., Transformative RPA Leadership: Spearheaded a $500K automation initiative to enhance SAP/CRM processes with AI-powered OCR, API integrations, and advanced data extraction techniques, saving 4 FTEs., RPA-Driven Text Analysis: Delivered 10+ automation use cases leveraging UiPath frameworks for intelligent text analysis, achieving significant efficiency gains in data processing.