Poetry Writing
Sumit Jejurikar
Project Manager /Program Manager PMP®, PRINCE2 ®, SaFE Agilist 5.1, AWS-CSA, OCI-Foundation, ITIL®
Pune
Summary
To obtain a long-term career with an organization that provides good opportunity for enhancement of professional and personal status with achieving organizational goals. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
Work History
Delivery Manager
Vodafone Intelligent Solutions
Pune
02.2017 - Current
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Transitioned clients from sales processing to delivery team by effectively assigning roles and responsibilities and facilitating kick-off activities.
- Contacted suppliers and vendors about issues with deliveries or products.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Fielded customer questions and complaints and rectified issues.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Managed resources effectively to avoid unnecessary delivery delays.
- Collaborated closely with customers to share information about available products and services, increasing utilization and delivery effectiveness.
- Integrated new technologies and best practices to improve Product delivery management.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Created and enforced detailed organization processes to increase quality and service standards.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Developed and maintained knowledgeable and productive team of employees.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Met project deadlines without sacrificing build quality or workplace safety.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Negotiated and managed third-party contracts related to project deliverables.
- Prepared and submitted project invoices for review and approval.
- Coordinated material procurement and required services for projects within budget requirements.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Provided detailed project status updates to stakeholders and executive management.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed and implemented strategic project plans to meet business objectives.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Analyzed project performance data to identify areas of improvement.
- Maintained open communication by presenting regular updates on project status to customers.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress and technical problems.
- Developed and implemented project plans and budgets to ensure successful execution.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Program Manager
Tata Communications Ltd
Pune
11.2012 - 02.2017
- Interacted with customers and clients to identify business needs and requirements.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Coached team members on productivity strategies to accomplish challenging goals.
- Facilitated workshops and conducted one-on-one training to educate team members.
- Identified program obstacles and communicated possible impacts to team.
- Devised creative solutions to critical customer and user needs.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Participated in pilot tests and revised programs based on feedback and results.
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Participated in vendor selection and management process for program initiatives.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Designed and developed programs and projects for dissemination to personnel.
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients.
- Built teams to address project goals and objectives for multiple projects.
- Established milestones and objectives based on input from functional areas and stakeholders.
- Developed and maintained logistics workflows, procedures and reports.
- Leveraged project management processes and tools to define and execute projects.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Technical Support Group Engineer
Bharti Airtel India Ltd. FROM Nokia Siemens Networks
Pune
09.2009 - 11.2012
- Worked on Managed Services project of Bharti Teleservices
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Served as primary point of contact for support relating to owned solutions and products.
- Maintained response times to support business continuity.
- Performed root cause analysis of reported issues to enact corrections.
- Met with team personnel to share details of discovered issues and recurrent custom complaints.
- Worked directly with clients in rollout and post-rollout stages to train and support new applications and systems.
Associate RFNOC Engineer
TATA Communications Ltd FROM Lobo Staffing Sol Ltd
Pune
09.2009 - 09.2010
- Worked in RFNOC – GNOC Networks & Operations Services
Graduate Engineer Trainee
Sasken Network Engineering Ltd
Banglore
06.2009 - 09.2009
- Worked on Project TATA DOCOMO GSM installation project at Bangalore and Hyderabad.
Education
Batchelor Of Engineering - Electronics And Telecommunication
Sumit Sunil Jejurikar
University Of Pune 08.2004 - 09.2008
Skills
Project Management
Program Management
IT Infrastructure
Network Infrastructure Management
Data Centre Operations
Cloud Migration Projects
Stakeholder Management
Resource Management
MS Excel, Reporting, Presentationz
MS Projects
Agile Methodology
Change Management
Ability to adapt to New technology
Risk Management
Quality Management
Accomplishments
- Used Microsoft Excel and PowerBI to develop inventory tracking spreadsheets.
- Collaborated with team of 15 cross functional individuals in the development of Agile team for Northen Hub projects (VF-UK and VF-IE).
- Achieved Vodafone Star Award by completing successful transformation of Operating model from waterfall to agile with accuracy and efficiency.
- Supervised team of 6 staff members.
- Documented and resolved process issues which led to better customer engagement.
Certification
PMP
Interests
Trekking
Traveling
Cricket
Music
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
PMP
03-2023
OCI Foundation
03-2023
SaFE Agilist 5.1
12-2022
AWS CSA
10-2019
PRINC2 Foundation and Practitioner
05-2017
Delivery Manager
Vodafone Intelligent Solutions
02.2017 - Current
ITIL Foundation
10-2016
Program Manager
Tata Communications Ltd
11.2012 - 02.2017
Technical Support Group Engineer
Bharti Airtel India Ltd. FROM Nokia Siemens Networks
09.2009 - 11.2012
Associate RFNOC Engineer
TATA Communications Ltd FROM Lobo Staffing Sol Ltd
09.2009 - 09.2010
Graduate Engineer Trainee
Sasken Network Engineering Ltd
06.2009 - 09.2009
Batchelor Of Engineering - Electronics And Telecommunication
Sumit Sunil Jejurikar
08.2004 - 09.2008