SHAGUN JAMWAL
MOHALI
Summary
Dynamic and results-driven Dispatcher with extensive experience at Nishan Transport and WORLD WIDE CARRIERS. Proficient in DAT and skilled in customer service, I excel at optimizing delivery schedules and enhancing operational efficiency. Proven ability to collaborate effectively with teams to achieve targets and improve service quality. Resourceful Dispatcher known for high productivity and efficiency in task completion. Specialized skills include quick decision-making, effective communication, and advanced knowledge of dispatch software. Excel in using critical thinking, problem-solving abilities, and adaptability to manage complex situations and ensure seamless operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dispatcher
Nishan Transport
MOHALI
07.2023 - Current
- Data Entry
- Outbound Dispatch
- Track & Tracing - TL & LTL
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Worked in Afterhours too
- Prepared daily work and run schedules.
Freight Broker Agent
Best Bay Logistics (SRP)
MOHALI
02.2021 - 06.2023
- Worked with fellow sales team members to achieve group targets.
- Researched new carriers that could provide cost savings or improved services.
Dispatcher
WORLD WIDE CARRIERS
MOHALI
08.2020 - 02.2022
- Data entry.
- Customs clearance and tracking.
- Load booking using DAT.
- Double checked shipments and according to client orders.
- Provided customer service by responding promptly to inquiries and resolving any issues that arose.
- Processed and completed invoicing processes for timely and accurate billing of imports.
Education
Master of Arts - Data entry, Customs clearance & Tracking, Load booking
IGNU
01.2021
BA -
IGNU
Skills
- Transplus fleet manager
- Dispatch mate
- DAT
- Loadlink
- Samsara
- Rino tracking
- Truck X
Certification
- Professional Eng
- SRP
Technical Skills
- Transplus fleet manager
- Dispatch mate
- DAT
- Loadlink
- Samsara
- Rino tracking
- Truck X
Timeline
Dispatcher
Nishan Transport
07.2023 - Current
Freight Broker Agent
Best Bay Logistics (SRP)
02.2021 - 06.2023
Dispatcher
WORLD WIDE CARRIERS
08.2020 - 02.2022
Master of Arts - Data entry, Customs clearance & Tracking, Load booking
IGNU
BA -
IGNU
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