SUMIT KALRA
Ghaziabad
Summary
Dynamic Team Lead at Zenworx Knowledge Partners with a proven track record in project management and operational efficiency. Expert in translating client objectives into actionable deliverables, fostering high-performance teams, and enhancing data analysis capabilities. Adept at driving process improvements that deliver significant value to clients while mentoring emerging talent.
Overview
12
12
years of professional experience
Work History
Team Lead
Zenworx Knowledge Partners
05.2023 - 01.2025
- Supervise daily operations across multiple teams to ensure smooth execution and compliance with client SLAs
- Guide, mentor, and lead team leaders and their teams to cultivate a culture of high performance
- Manage work allocation to maintain balanced workloads and maximize resource efficiency
- Ability to translate client objectives into clear deliverables with associated priorities and constraints; ability to estimate the effort required in a project to ensure efficient utilization of resources
- Identify opportunities to provide value-adds on the existing work stream to clients
- Project Handling from start to end and deliver the project with proper quality checks
- Manage team of 5 people where need to allocate and guide team regularly
- Handling a team of Researchers, providing mentorship to the new joiners, handling projects across practices in different industry verticals, day to day operational responsibilities include work allocation, guiding team members on new projects, etc.
Deputy Manager
WNS Global Services
Gurgaon
12.2018 - 04.2023
- Project handling, understanding search related specific information needs of the Clients (Consultants), and preparing the final deliverable within the expected time frame
- Proficient knowledge of developing Dashboards/Analytical tools using MS-Excel and providing business insight to the clients through regular and ad-hoc reports/analysis
- Work closely with cross-functional teams to enhance operational efficiency, productivity, and quality
- Identify and resolve operational challenges by recommending effective solutions
Research Analyst
Tech sci Research Pvt. Ltd.
Noida
09.2016 - 12.2018
- Working for various industries, prepare detailed business research reports and deliver to the clients
- Company Profiling for various industries with the help of various databases and secondary research
- Worked on various custom and syndicated reports for onshore and offshore clients
- Perform Secondary Research by using various databases
Research Associate
Netscribes India Pvt. Ltd.
Gurgaon
06.2014 - 09.2016
- Prepare business research reports including both routine and ad-hoc reports and provided relevant information in structured manner.
- Knowledge of tools like capital iq, LinkedIn, Zoom Info, Hoovers etc.
- Performing Qualitative and Quantitative research on various projects.
- Perform competitive analysis, benchmarking, SWOT analysis, Company Profiling and Financial Analysis
- Perform Secondary Research by using various databases and also prepare company profiles
- Identifying key trends, analyzing competitive market strategies, conducting market segment and sizing studies, opportunity analysis and providing market/competitive intelligence to clients
Business Analyst
Gaursons India Limited
N.C.R.
05.2013 - 03.2014
- Prepared business research reports including both routine and ad-hoc reports and provided relevant information in structured manner to Management
- Compiled information to management by assembling and summarizing data; Prepared reports and presented findings, analyses, and recommendations
- Consolidated feed from multiple sources on a monthly basis, Appraised management on process operations to facilitate critical decision making
- Participated in key business meetings with senior management for formulating strategies to optimize revenue
- Tracked market dynamics, Provided strategic insights on key markets, and discussed strategies to counter competition and support business development efforts in the region
- Kept track on the progress of different project, Coordinated with project managers to prepared various reports and Updated the management on the project status
Education
MBA - Finance & Marketing
Chandigarh Business School
B.Com -
Delhi University
Skills
- Project management
- Team leadership
- Client communication
- Operational efficiency
- Data analysis
- Process improvement
- Business and market research
- Operations management
Languages
Languages - English, Hindi
Timeline
Team Lead
Zenworx Knowledge Partners
05.2023 - 01.2025
Deputy Manager
WNS Global Services
12.2018 - 04.2023
Research Analyst
Tech sci Research Pvt. Ltd.
09.2016 - 12.2018
Research Associate
Netscribes India Pvt. Ltd.
06.2014 - 09.2016
Business Analyst
Gaursons India Limited
05.2013 - 03.2014
MBA - Finance & Marketing
Chandigarh Business School
B.Com -
Delhi University
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