Sumit Kapkoti
Sales Manager (Institutional Sales - HoReCa & B2B)
Ghaziabad,UP
Summary
Organized Sales Manager with knowledge and abilities to coordinate successful promotions. Blends traditional and contemporary techniques to maximize reach and customer acquisition. Offers 11+ years of experience and excellent planning and problem-solving abilities paired with data-driven mindset.
Overview
13
13
years of professional experience
Work History
Sales Manager
IOTA Nanotechnology Private Limited
03.2025 - Current
- Leading Alternate Channel sales operations with focus on institutional, corporate, and emerging distribution channels.
- Driving business development initiatives to expand market presence and achieve revenue growth targets.
- Managing channel partners and key accounts to ensure consistent order flow and long-term relationships.
- Planning and executing sales strategies aligned with organizational objectives and market opportunities.
- Monitoring sales performance, KPIs, and market trends to optimize coverage and improve efficiency.
- Coordinating with internal teams for supply planning, pricing approvals, and smooth execution of orders.
- Strengthening brand visibility and penetration in non-traditional and alternate sales channels.
Assistant Manager - Institutional Sale
Bisleri International Private Limited
11.2018 - 03.2025
- Drove new business partnerships and revenue growth through strategic customer acquisition initiatives.
- Managed end-to-end sales operations, from lead generation to deal closure, ensuring efficient execution.
- Led and mentored a team of 15+ Sales Executives and Officers to achieve sales targets.
- Developed and executed strategic sales plans to enhance market penetration, customer loyalty, and brand visibility.
- Monitored market trends, competitor activity, and sales data to identify growth opportunities and optimize performance.
- Prepared and analyzed monthly and annual sales reports to track growth and refine sales strategies.
Team Leader, Sales & Operations
Exclusife Technosoft Private Limited
01.2014 - 11.2018
- Improved customer support by proactively responding to queries and handling client web issues.
- Monitored sales leads and conversions, motivating and incentivizing teams to continue increased business.
- Provided outstanding customer support by maintaining helpful, attentive, proactive and efficient throughout lessons.
- Increased sales and add-on purchases through strategic upselling and cross selling.
- Established trusted relationships with service users for enhanced customer support.
- Navigated customer support channels to resolve diverse customer queries within target timeframes.
Business Development Manager
Felicity Concepts Private Limited
12.2012 - 01.2014
- Retaining Old Customers & creating new customers for the company.
- Providing after sale services to the customers. \
- Providing Investment as well as residential solutions to the customers.
Education
MBA - Marketing & Finance
IMS
Noida, India 04.2001 -
Bachelor of Commerce - Commerce
MBPG
Haldwani, Uttrakhand, India 04.2001 -
Skills
KPI management
Territory management
Market trend analysis
Sales teamcoaching
Target management
Sales pipeline management
Critical decision making
Customer retention strategies
New business acquisition
Negotiation techniques
Team Management
Timeline
Sales Manager
IOTA Nanotechnology Private Limited
03.2025 - Current
Assistant Manager - Institutional Sale
Bisleri International Private Limited
11.2018 - 03.2025
Team Leader, Sales & Operations
Exclusife Technosoft Private Limited
01.2014 - 11.2018
Business Development Manager
Felicity Concepts Private Limited
12.2012 - 01.2014
MBA - Marketing & Finance
IMS
04.2001 -
Bachelor of Commerce - Commerce
MBPG
04.2001 -