Sumit Karmakar

• Submitted project deliverables to clients, consistently adhering to quality standards.
• Coordinated resources across multiple departments and teams as needed for successful completion of projects.
• Focused on project monitoring and management by developing forecasts and tracking expenses.
• Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
• Provided guidance to team members regarding tasks assigned to them.
• Negotiated with project stakeholders or suppliers to obtain resources or materials.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

Project Handling:

1. Tender No. SDSTE-DRM-BUILDING-HWH closing date is 25-10-2024 at 15:00 for the provision of centralized monitoring of various signal and telecom systems (EI, UFSBI, MSDAC, control communication, OFC, exchange, FOIS, RailNet) at Howrah.

2. Tender No. MRTS/SG-515/1101 (397). Miscellaneous telecom work of perforated GI cable tray laying, dressing, and releasing of telecom cable, and rehabilitation of the fire alarm system on the 4th floor and 3rd floor of Metro Rail Bhavan, Metro Railway, Kolkata.

• Provided technical support and guidance to users and junior network engineers, enhancing team knowledge and efficiency.
• Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
• Implemented, tested, validated and maintained networking services according to solution designs.
• Coordinated with vendors and service providers to ensure timely delivery and setup of network equipment and services.
• Installed and maintained Vo IP and VTC devices, checking customer availability for various networks.
• Designed, implemented, and maintained local area networks (LANs) and wide area networks (WANs) across multiple locations.
• Projects Handling -
• 1.1 - Telecom connectivity setup and installation regarding the renovation work of CSTE/con's HQ office on the 10th floor of the NKG building of Eastern Railway (LOA No. ER-CAO-C-HQ-S AND T/SANDT-CON-01-2022-HQ-00959690068852 dated 30/12/2022).
• Supply, installation, commissioning, and integration of CCTV cameras for the CHP area (P.O. No. ktps/itc/5000018051.dtd-22-03-2023).
• Renovation and modernization of sound system work for Riviera Club/HWH (LOA NO-HOWRAH DIVISION-S AND T / SDSTE-ETN-RIVIERA-HWH / 00959690078800).
• LAN networking installation at 13 nos, Comfed Dairy. Tender No: BSEDC/340/2023.

• As an engineer, we have to monitor the network of the Eastern Railway UTS (Unreserved Ticketing System) and PRS (Passenger Reservation System) at the NOC (Network Operation Center) of the Eastern Railway.
• We have to troubleshoot the issue, attend to the down call, and fix the failures in the network.
• Managed the troubleshooting and problem-solving of disaster recovery solutions under extremely tight deadlines.
• Provided clear and concise step-by-step technical support to guide clients.
• Created historical records, documenting hardware and software changes and revisions.
• Responded to customer emails, calls, and live chat regarding technical malfunctions and issues to fix remotely.
• Projects Handling -
• 1.1 Replacement of MANUAL TSR SYSTEM BY E-TSR SYSTEM AT 30 STATIONS OF N.F. RAILWAY, date: 31.12.2021 (CA NO: N-2021-22-07-Sr.DSTE-MLG).
• 1.2 - NMS (CA NO-LUMDING-MLG-SANDT/N-2021-22-05-Sr. DSTE-MLG dated 06/10/2021)
• 1.3 - 32 UTS Location (LOA No. PRS/TELE/32 UTS LOC/2019-2020 DT on 04.02.2020)
• 1.4 - COMMAND CONTROL CENTRE (N.F. RAILWAY) (LOA NO - LUMDING-MLG-S AND T / N - 2021-22-11 SrDSTE-MLG / 01427270044886 DATED - 15.11.2021)
• 1.5 - NETWORK EQUIPMENT AMC EASTERN RAILWAY (LOA NO-PRS/TELE/AMC/NET-EQUIPT/2020-21 DATED 30.03.2021)
• 1.6 - Replacement of DSLAM at Andal, Asansol Division, South Eastern Railway - (CA No. Asansol Division-s and T/23-SDSTE-ASN2021-22/01427270048321)
• 1.7 - Supply and installation of 04 port router with all accessories (Eastern Railway) (P.O. No. 14215001101300 dated 30 Mar 21).
• 1.8 - Supply and installation, and commissioning of 24 ports managed non-POE layer 2 access switch [TECHROUTE-TRS2928E-2AC], South Eastern Railway (P.O. No. 83215236103090).
• 1.9 - SMC equipment and peripherals consisting of Thin Client/smart card Management Terminal (with monitor, keyboard, and mouse), dot matrix Uts printer, RFID card reader (Eastern Railway) (P.O. No. 14205050100258, dated 20 January 21).

• Developed and implemented extensive LAN designs to connect up to 700 users on the network.
• Configured and managed EPON, GPON OLTS routers, HOME, CISCO security appliances, and FIREWALL switches.
• Carried out networking diagnostics on machines, including configurations, routing, switching, and firewalls.
• Delivered remote demonstrations and troubleshooting on customers' computers through TeamViewer.
• Logged and maintained an accurate and updated record of customer faults and methods used for diagnoses and repairs, completing it for organizational purposes.
• Maintained hardware and software for networks, and assisted in the installation and upgrade of servers.
• Provided hands-on troubleshooting, routing, and switching to resolve issues with 90% efficiency.
• Managed network performance and implemented changes to improve efficiency.