Summary
Overview
Work History
Education
Skills
It Tools
Personal Information
Timeline
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Sumit Kishore

Sumit Kishore

Sales
Gurgaon

Summary

Dynamic and results-driven professional with 14 years of experience with a proven track record in business transformation, stakeholder management, client management, Account Management and analytical problem-solving. Adept at delivering impactful presentations and driving positive change through innovative strategies. Strong communication skills with a focus on building collaborative relationships across diverse teams. With a demonstrated ability to drive revenue growth, nurture client relationships, and expand channel partnerships, I seek a challenging position where I can leverage my strategic insights, leadership skills, and passion for exceeding targets to contribute significantly to organizational success.

Overview

16
16
years of professional experience
10
10
years of post-secondary education
2
2
Languages

Work History

Client Manager

KPMG India
02.2021 - 05.2023

Responsibilities:

  • Managed Clients : VI (Vodafone India), VU Technologies, Berger Paints and Stovekraft Ltd.
  • Collaborated with stakeholders to identify and address business challenges, implementing innovative solutions that positively impacted business outcomes.
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Delegated tasks to existing support team members and used cloud-based tools (Salesforce/ Kylash/Dynamics 365) to help solve complex business issues.
  • Spearheaded the strategic planning and execution of business transformation initiatives, resulting in a 123% increase in operational efficiency.
  • Utilized advanced analytical skills to derive actionable insights from data, contributing to data-driven decision-making.
  • Presented findings and recommendations to key stakeholders, including executives and clients, through engaging and informative presentations
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Managed accounts to retain existing relationships and grow share of business.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Conducted workshops and training sessions on Sales Strategy, Sales Enhancement, Effective communication for sales, etc to enhance team skills and capabilities.


Achievements:

  • Achieved revenue of 44 Cr in FY23
  • Awarded as Best Manager in FY23H1
  • Star Performer in FY22

Manager

Reliance Jio
08.2018 - 02.2021

Responsibilities:

  • Led a dynamic team responsible for end-to-end telecom and connectivity solutions for Enterprise accounts.
  • Achieved and exceeded sales and revenue targets by strategically selling Data, Voice, VAS, and new product solutions.
  • Cultivated long-term relationships with clients, resulting in increased business and customer loyalty.
  • Identified and developed new leads within new and existing accounts, initiating first kick-off meetings.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.


Achievements:

  • Successfully achieved revenue of 38 Cr. from FY 2018 - 21

Manager

HDFC Bank
02.2017 - 03.2018

Responsibilities:

  • Consistently achieve monthly, quarterly, and yearly targets for core products, ensuring 100% workstation and field staff operate above benchmark productivity levels.
  • Meet benchmarks for cross-sell products, aligning efforts with the bank's overarching strategy for comprehensive success.
  • Conduct thorough reviews of leads, taking proactive steps to enhance lead quality and subsequently boost business outcomes through the channel.
  • Implement daily and weekly trackers to streamline the business flow, actively managing the file processing lifecycle by collaborating with cross-functional teams such as Line Credit and Operations.
  • Facilitate the onboarding of new DSAs (Direct Selling Agents) to maximize business inflow and strengthen the channel's operational efficiency.

Manager

Bharti Airtel Limited
03.2013 - 01.2016

Responsibilities:

  • Managed Government Accounts: AAI, IR (Indian Railways), GAIL, EIL, IRCTC, RITES, etc.
  • Maximized performance by monitoring daily activities and mentoring team members to achieve the revenue target.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Controlled costs to keep business operating within budget and increase profits.
  • Leveraged data and analytics to make informed decisions and drive business improvements.


Achievements:

  • Successfully generated sales revenue of 17 Cr in FY 2015

Assistant Manager

Tata Teleservices
02.2011 - 03.2013

Responsibilities:

  • Successfully managed channel partners, overseeing channel expansion initiatives and achieving revenue targets.
  • Conducted retail mapping and beat planning, categorizing retail outlets based on counter potential for targeted marketing strategies.
  • Played a key role in the identification and onboarding of new channel partners, contributing to business growth.
  • Spearheaded channel expansion efforts, strategically aligning with revenue targets and organizational goals.
  • Implemented retail mapping strategies to optimize beat planning and categorize retail outlets for targeted marketing, maximizing sales potential.
  • Proactively identified and onboarded new channel partners, expanding the network and contributing to increased revenue streams.





Channel Manager

Reliance Communication
05.2007 - 05.2009

Responsibilities:

  • Successfully managed channel partners, driving channel expansion initiatives and surpassing revenue targets.
  • Implemented retail mapping, beat planning, and categorization of retail outlets based on counter potential for targeted marketing strategies.
  • Played a pivotal role in the identification and onboarding of new channel partners, contributing to business growth.
  • Led channel expansion efforts, aligning with revenue targets and organizational objectives.
  • Utilized retail mapping strategies for effective beat planning, ensuring optimized coverage of retail outlets and maximizing sales potential.
  • Proactively identified and onboarded new channel partners, strengthening the network and enhancing revenue streams.

Education

MBA - Marketing

Tilak Maharashtra Vidyapeeth University
05.2001 - 05.2007

Bachelor of Arts - History

Loyola College
05.2001 - 05.2005

Skills

Presentation Skills

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It Tools

  • Dynamics 365
  • Share Point
  • DRB tool & Qbox
  • Salesforce

Personal Information

Date of Birth: 07/17/83

Timeline

Client Manager

KPMG India
02.2021 - 05.2023

Manager

Reliance Jio
08.2018 - 02.2021

Manager

HDFC Bank
02.2017 - 03.2018

Manager

Bharti Airtel Limited
03.2013 - 01.2016

Assistant Manager

Tata Teleservices
02.2011 - 03.2013

Channel Manager

Reliance Communication
05.2007 - 05.2009

MBA - Marketing

Tilak Maharashtra Vidyapeeth University
05.2001 - 05.2007

Bachelor of Arts - History

Loyola College
05.2001 - 05.2005
Sumit KishoreSales