Sumit Kumar
New Delhi
Summary
Results-driven RPA Business Consultant with extensive experience in inside sales, RPA business analysis, and presales activities. Skilled in identifying and addressing client needs through automation solutions and leveraging in-depth knowledge of RPA technologies to drive business growth and enhance operational efficiency. Seeking to contribute my expertise in lead generation, relationship management, and strategic sales initiatives to support organizations in their digital transformation journey.
I am a sales professional with over 5 + years of experience in Lead Generation, Demand Generation, and Business Development across various industries such as IT, IoT, RPA, Information Security, Cyber Security and US Staffing. I have developed in-depth knowledge of these sectors and honed my skills in identifying business opportunities and driving growth. Additionally, I have extensive experience in selling RPA IT services, including platforms such as MSP, UiPath, Automation Anywhere, Blue Prism, and Power Automate. Currently, I have more than 2 years of experience in Inside Sales, specializing in Digital Transformation solutions, with a focus on RPA Automation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RPA Business Consultant- Inside Sales
Wonderbotz India Pvt ltd
New Delhi
04.2024 - Current
- Market Identification & Prospecting: Identified target markets for IT staffing and solutions/services within small to medium business enterprises (SMBs)
- Defined target personas and built comprehensive prospect lists
- B2B Lead Generation: Led successful email campaigns, cold calling, and market research (both primary and secondary) to generate qualified business leads
- Networking & Client Relationships: Engaged and networked with prospective clients via digital channels, including social media, to qualify leads and build long-term client relationships
- RPA Business Consulting: Acted as an RPA Business Consultant, focusing on industries where RPA can easily be adopted, including Manufacturing, Retail, Customer Service, BFSI, and Revenue Cycle Management (RCM)
- Business Development: Set up meetings, discovered opportunities, and conducted conference calls and presentations to convert leads into clients
- Sales Process & Deal Closure: Followed up with prospects through the entire sales process, collaborated with the onsite team, and successfully closed deals
- Market Intelligence & Competitive Landscape: Utilized comprehensive market intelligence and understanding of the competitive landscape to inform strategies and maintain a competitive edge.
- Leveraged various contact hunting tools such as ZoomInfo, Manta, Hoovers, Lusha, Hunter.io, ContactOut, 6sense, and LinkedIn Sales Navigator to identify and connect with key decision-makers.
- Generated maximum MQLs/SALs to meet targeted opportunities through strategic outreach initiatives.
- Conducted cold calls and sent 500-1,000 targeted emails daily to engage with prospects.
- Leveraged LinkedIn to connect with decision-makers, facilitating appointment confirmations with US and North American prospects, and Indian markets.
- Focused on B2B markets, specializing in Manufacturing & Logistics, Travel, BFSI, NBFC, and Service-Based industries.
- Tracked and managed opportunities from lead generation to closure for respective accounts.
- Planned, managed, and executed campaign calendars for assigned verticals, ensuring alignment with business objectives.
- Designed and coordinated focused campaigns, ensuring readiness of relevant marketing materials pre-launch.
- Managed effective message mix across WNS offerings for respective campaigns, ensuring account and contact penetration.
- Developed accurate, consistent talking points, including Killer Questions and Win-Result statements, tailored to each campaign.
- Engaged Director/VP-level prospects through relationship-building skills, navigating gatekeepers, and securing buy-in from multiple decision-makers for meetings.
Team Leader - RPA Operations- Inside Sales
Navigant Technologies
New Delhi
05.2023 - 03.2024
- Team Leadership & Management: Led and managed the Inside Sales team focused on RPA operations, ensuring alignment with company goals and driving performance through coaching, mentoring, and setting clear objectives
- Sales Strategy Development: Developed and executed strategic sales plans for RPA services and solutions, identifying target markets and industries with high RPA adoption potential such as Manufacturing, Retail, Customer Service, BFSI, and RCM
- Lead Generation & Pipeline Management: Oversaw lead generation efforts through email campaigns, cold calling, and digital marketing, ensuring a strong sales pipeline and consistent flow of qualified leads
- Client Engagement & Relationship Building: Fostered long-term relationships with clients by leading the sales team in outreach efforts, conducting product demonstrations, and addressing client needs to ensure satisfaction and retention
- RPA Business Consulting: Acted as a senior consultant on RPA opportunities, advising clients on how RPA solutions could streamline their operations, boost efficiency, and reduce costs, focusing on industries where RPA can easily adapt
- Sales Reporting & Performance Monitoring: Monitored sales metrics and KPIs, providing regular reports to senior management on the team's performance, pipeline growth, and revenue targets
- Collaboration with Cross-functional Teams: Worked closely with the marketing, technical, and implementation teams to ensure seamless delivery of RPA solutions and continuous customer support throughout the sales cycle
- Training & Knowledge Sharing: Conducted regular training sessions for the sales team, sharing best practices in RPA services, sales tactics, and market intelligence to drive team performance and close deals efficiently
- Sales Reporting & CRM Management: Tracked and managed sales records using Zoho and HubSpot CRM systems, ensuring accurate reporting, pipeline monitoring, and progress tracking towards sales targets.
Inside Sales Representative
Avancer Corporation
New Delhi
07.2022 - 05.2023
- Lead Generation & Demand Creation: Developed and executed strategies for generating leads through cold calling, email campaigns, and networking
- Utilized tools like Zoho and HubSpot for tracking and managing leads, prospects, and sales activities
- Market Research & Analysis: Conducted both primary and secondary research to identify key target industries, potential clients, and market opportunities in the US
- Focused on industries with high potential for digital transformation, including RPA, and cybersecurity, with specific experience in IAM cybersecurity solutions, particularly SailPoint.
- Client Engagement & Relationship Management: Initiated conversations with decision-makers, presenting Avancer's value proposition and service offerings.
- Maintained relationships with potential and existing clients, ensuring continuous engagement and follow-ups
- Sales Support & Pipeline Management: Assisted in managing the sales pipeline by ensuring timely follow-ups with leads and converting prospects into opportunities
- Collaborated with senior sales team members to nurture long-term client relationships and support deal closure.
- Collaboration with Marketing Teams: Coordinated with the marketing department to execute targeted campaigns and follow up on marketing-qualified leads.
- Reporting & Analytics: Prepared detailed sales reports, tracking conversion rates and lead progress to measure campaign effectiveness and sales team performance.
- Provided feedback on market trends, customer needs, and competitive analysis to inform strategy.
Sr Demand Generation Executives
XDBS Corporation
Noida
11.2020 - 07.2022
- B2B Lead Generation: Developed and executed targeted demand generation campaigns to generate high-quality leads in the US and Canada markets.
- Utilized various channels, including email marketing, social media, and online advertising, to reach potential clients.
- Market Research: Conducted thorough market research to identify trends, customer needs, and competitive landscape in the US and Canada.
- Analyzed data to refine targeting strategies and improve lead quality
- Campaign Management: Managed end-to-end demand generation campaigns, from planning to execution and performance analysis
- Collaborated with sales and marketing teams to align campaigns with overall business goals
- Performance Tracking: Monitored and reported on campaign performance metrics, including conversion rates, lead quality, and ROI
- Utilized analytics tools to assess effectiveness and optimize future campaigns
- Relationship Building: Established and nurtured relationships with key stakeholders, including potential clients, partners, and industry influencers
- Engaged with leads through personalized communication to foster interest and drive conversions
- Continuous Improvement: Stayed updated on industry trends and best practices in demand generation
- Implemented innovative strategies to enhance lead generation efforts and improve overall campaign effectiveness.
Sr Business Development Executive
Trending Objects
New Delhi
08.2018 - 08.2020
- Sales Strategy Development: Developed and implemented effective sales strategies tailored to the IoT product line, targeting key industries and potential clients
- Identified new business opportunities and market segments to expand the customer base
- B2B Lead Generation: Executed comprehensive B2B lead generation initiatives to build a robust pipeline of potential clients for IoT products
- Utilized a mix of online and offline strategies, including networking events, trade shows, and digital marketing campaigns, to generate leads
- Client Engagement: Engaged with prospects to understand their IoT needs and provided tailored solutions that align with their business objectives
- Developed strong relationships with key decision-makers to facilitate sales processes and close deals
- Sales Performance Tracking: Monitored and analyzed sales performance metrics, including conversion rates and sales forecasts, to assess the effectiveness of strategies
- Prepared regular reports for management detailing progress against sales targets and pipeline health
- Collaboration with Cross-Functional Teams: Collaborated with marketing, product development, and customer support teams to ensure alignment in messaging and product offerings
- Provided feedback from clients to enhance product development and marketing strategies
- Continuous Learning and Adaptation: Kept abreast of industry trends, competitor activities, and emerging technologies in the IoT space
- Adapted sales techniques and strategies based on market insights and customer feedback to improve results.
Education
BCA - Bachelor of Computer Application
IEC University
Himachal Pradesh06-2018
Skills
- B2B Lead Generation
- Data Mining and Lead Sourcing
- Cold Calling and Email Outreach
- Networking and Industry Research
- Social Media Lead Generation (LinkedIn, Zoominfo, Apolloio, Lusha, Contact Out etc)
- Customer Segmentation and Targeting
- Prospecting Techniques
- RPA Tools and Technologies (eg, UiPath, Automation Anywhere, Blue Prism, Power Automate)
- Process Analysis and Optimization
- PDD Creation and Solution Design and Implementation
- Change Management
- Client Engagement and Training
- Documentation (PDD) and Reporting
- Digital Marketing Strategies
- MS Visio - Flow chart Diagram
- Campaign Management
- Email Marketing Automation
- Market Research and Analysis
- Performance Metrics and Analytics
- Content Marketing
- CRM Tools (eg, HubSpot, Zoho)
- Business Analysis
- Operations Management
- Business Development
- Agile Methodology
- Upselling
- US/Canada Sales( International Sales)
- Presales
- Revenue Generation
- SaaS Sales
- Software Sales
- Proposal Writing
Certification
- Master Program of Business Analyst, Simplilearn, 2024-01-10, Credential ID -91721556
- Ui-path Certified Diploma of Completion - Introduction to Automation. 2024-04-18
- CCNA, IIHT, 2015-01-01, New Delhi
Personal Information
- Date of Birth: 02/14/96
- Nationality: Indian
Awards
Best Attendance Award, 2022
Hobbies and Interests
Playing Volleyball
Projects
Email to SR Creation, Wonderbotz India, RPA Business Analyst, 2024-05-01, 2024-07-31, Worked as an RPA Business Analyst to streamline the Email to SR creation process for Spectra., Collaborated with stakeholders to gather and analyze requirements, ensuring a comprehensive understanding of business needs., Successfully automated the process, resulting in improved efficiency, reduced manual effort, and enhanced accuracy in service request management., Conducted user training and provided documentation to ensure seamless transition and user adoption of the automated solution.
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I understand that any false information may lead to disqualification from the selection process.
Timeline
RPA Business Consultant- Inside Sales
Wonderbotz India Pvt ltd
04.2024 - Current
Team Leader - RPA Operations- Inside Sales
Navigant Technologies
05.2023 - 03.2024
Inside Sales Representative
Avancer Corporation
07.2022 - 05.2023
Sr Demand Generation Executives
XDBS Corporation
11.2020 - 07.2022
Sr Business Development Executive
Trending Objects
08.2018 - 08.2020
BCA - Bachelor of Computer Application
IEC University
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