OUTLOOK
Sumit Kumar
SALES ASSOCIATE
Hooghly,WB
Summary
Sales professional with strong background in driving results through effective team collaboration and adaptability. Skilled in customer engagement, relationship building, and strategic planning. Known for reliability, flexibility, and strong focus on achieving sales targets.
Overview
3
3
Certifications
3
3
Languages
Work History
SALES INTERN
RAGILLY TECHNOLOGIES PVT LTD
07.2024 - 09.2024
- Supported sales team by organizing and maintaining customer data within CRM software for streamlined communication and follow-up.
- Assisted in managing customer inquiries through phone and email, ensuring prompt and accurate responses to enhance client satisfaction.
- Streamlined the sales pipeline, tracking client interactions and updating CRM systems regularly.
- Increased customer engagement by providing tailored product recommendations and information.
- Contributed to the development of an organized system for managing leads, ensuring timely follow-ups and improved conversion rates.
- Generated reports to track sales activity and performance.
- Analyzed customer feedback and identified areas for improvement.
- Participated in sales meetings and presentations to gain knowledge and insight.
- Addressed customer queries and complaints with prompt and professional responses.
- Monitored competitor activities and pricing strategies to compare performance.
- Built relationships with customers and community to establish long-term business growth.
- Communicated product quality and market comparisons by creating sales presentations.
Education
MASTERS OF BUSINESS ADMINISTRATION - MARKETING AND HUMAN RESOURCES
SUPREME KNOWLEDGE FOUNDATION GROUP OF INSTITUTION
KOLKATA 04.2001 -
BACHELOR'S OF ARTS - ENGLISH
MAHADEO SINGH COLLEGE
BHAGALPUR 04.2001 -
Skills
Lead generation
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Collaborated with IT team in the development of Project name - DIGITAL GARAGE MANAGEMENT SOLUTION
Software
CRM
Certification
DIGITAL MARKETING
Interests
MARKET SURVEY
TEAM WORK
LIVE PROJECTS AND PRESENTATION
GROUP DISCUSSION
Hobbies
- ART AND CRAFT WORK
- COOKING
- LISTENING MUSIC
- PLAYING CRICKET
Timeline
ADVANCE EXCEL
04-2025
BUSINESS ANALYTICS
04-2025
SALES INTERN
RAGILLY TECHNOLOGIES PVT LTD
07.2024 - 09.2024
DIGITAL MARKETING
03-2023
MASTERS OF BUSINESS ADMINISTRATION - MARKETING AND HUMAN RESOURCES
SUPREME KNOWLEDGE FOUNDATION GROUP OF INSTITUTION
04.2001 -
BACHELOR'S OF ARTS - ENGLISH
MAHADEO SINGH COLLEGE
04.2001 -
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