Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Sumit Mandal

Sumit Mandal

Siliguri

Summary

Over 3 years of hands-on experience in customer service, consistently delivering high-quality support and assistance to a diverse customer base. Proven ability to handle inquiries, resolve complaints, and maintain customer satisfaction in a fast-paced environment..

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Reliance smart point
Siliguri
08.2022 - 12.2024
  • Processed payments and issued receipts while executing cashier duties.
  • Greeted customers to evaluate needs and preferences.
  • Resolved issues and answered queries to deliver exceptional customer service.
  • Recommended merchandise aligned with customer desires and preferences.

Education

High School Diploma -

Margaret (S.N) English School
Ward 2, Pradhan Nagar

Skills

  • Customer service
  • Cash handling
  • Visual merchandising
  • Inventory management
  • Sales techniques
  • Team collaboration
  • Data entry
  • POS software

Languages

Bengali
First Language
English
Intermediate (B1)
B1
Hindi
Proficient (C2)
C2
Nepali
Beginner (A1)
A1

Affiliations

I’m really into video editing and digital design I use Adobe Premiere Pro for editing videos, and I love working with Photoshop and Lightroom for photo editing and color grading It’s a fun way for me to be creative and learn new skills

Timeline

Retail Sales Associate

Reliance smart point
08.2022 - 12.2024

High School Diploma -

Margaret (S.N) English School

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Sumit Mandal