Dedicated professional with 13.5 years of outstanding performance in investment banking industry. Accountable, ambitious, able to remain focused and productive in challenging situations. Consistently delivering top quality services and expertise to clients and stakeholders.
Overview
14
14
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Senior Representative, Fund/Client Accounting
BNY Mellon International Ops India Ltd
12.2022 - Current
Utilized Power BI to create interactive dashboards to monitor reconciliation metrics and team KPIs.
Leveraged SQL to extract and manipulate large volumes of custody and trade data for NAV variance analysis.
Automated manual data tasks using SQL queries, improving accuracy and turnaround time by 20%.
Elicited stakeholder feedback and collaboration to apply to analysing business data.
Translated business requirements into high-level conceptual design to meet programme performance, usability and scalability criteria.
Managed cross-functional teams to deliver project outcomes within agreed timelines and budgets.
Delivered clear, actionable observations and offered targeted recommendations for business improvement.
Identified gaps between current state and desired Future state of process.
Exceeded customer satisfaction by finding creative solutions to problems.
Drafted business scope, functional and technical requirements of the projects.
Assisted developing training models for newly implemented projects.
Process Lead (Individual Contributor)
Infosys BPM Pvt. LTD
08.2021 - 12.2022
Leading Transition of Trust Service Funds Trade Recon process from Onshore to Offshore
Responsible to identify and automate Manual work to improve quality and accuracy
Building SOP for all functions and maintaining MIS and dashboard
Handling Team of 6 members in Trade Recon process and Work allocation within Team
Liaising with Onshore Team to settle down newly on-boarded process/functions and Working towards operational readiness
Responsible to work and schedule Knowledge Transfer training sessions from Onshore to Offshore and conduct PKT for team members.
Senior Analyst
Northern Operating Services Pvt. LTD
11.2019 - 08.2021
As a custodian, we are responsible to serve our clients and provide them the best services which we have agreed upon
We as a team, perform the reconciliations based on the monthly basis which involves two way process from client and custody
We basically work upon NAV calculations and the asset level discrepancies which involves working on the variances such as Nominal, Prices, Cash, Accruals/Income and Pending cash
Our main role here is to reduce the variance in the Market Value which impacts the total Net Asset Value of the total portfolio of clients account
This involves working on the discrepancies highlighted by the Investment Manager on behalf of the client and investigating on it
Dealing with the Account Managers, Handling the client queries, Escalating the issues to the higher management, providing timely completion of the work on and before the deadlines are some of our major BAU activities.
Senior Associate
State Street Syntel Services Pvt. LTD
12.2011 - 11.2019
Responsibility to provide the updates and pre and post recons email summary to Client Service team for New Win, Termination and other Client event accounts
Driving the conference call with Client and functional team (Income team, TM team, MCP Team, Derivative Team and Corporate Action Team) on weekly basis to discuss the latest update on open aged exceptions
Preparing Transaction Management Invoicing, Transaction metrics, KPI, Monthly deck and Trend Analysis reports for client billing purpose and send to client
Preparing SOP's to ensure quantity of work remains on top and same has been approved by client
Initiating weekly meeting and updating the new process updates to the team members and providing process training to the new joiners
Escalation of potential risk and exposure on a timely basis and ensuring appropriate prioritization of daily work efforts and management of capacity and workloads
Responsibility to give coverage on Client holiday
Preparing various reports as per management requirements like, error tracker, daily attendance, leave planner, training tracker, system outage tracker, application revocation tracker etc.