Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
KEY RESPONSIBILITIES:
LEADERSHIP EXPERIENCE:
BUSINESS DOMAIN:
Key Assignments
Timeline
Generic

Sumit Mathur

Pune

Summary

14+ years of experience leading large scale transformation programs for global clients with expertise in Product Management, Business Analysis, Solution Design and Project Management

Overview

17
17
years of professional experience
2
2
Certifications

Work History

Associate Manager

Accenture
08.2021 - Current

Lead Business Analyst / Accenture

Client: Accenture & Telstra JV - Data & AI, Australia

Area: Campaign Management (Jan 2026 – Till Date)

  • Led stakeholder discovery and requirements definition for a Next Best Action (NBA)/Campaigns recommendation capability, clarifying scope, audience grain, channels, and timelines.
  • Translating business targeting needs into Initiatives, Capabilities, EPICs and User Stories in JIRA.
  • Actively engaged in agile ceremonies such as sprint planning, sprint review, daily stand up, and retrospective.
  • Led refinement sessions with the cross functional - Data & Analytics engineering team.
  • Owned backlog strategy and prioritised features based on business value, risk, and dependencies
  • Led demo & feedback sessions with the business stakeholders.

Lead Business Analyst & Project Manager / Accenture

Client: Telstra, Australia

Area: HR Technology (Jul 2024 – Dec 2025)

  • Dual responsibility of Business Analyst and Project Manager for Telstra HR Tech program (Workday)
  • Conduct stakeholder workshops to validate business needs and understand the pain points.
  • Creation of EPICs/User Stories in JIRA and translating it to Workday Engineering team
  • Managing delivery of HR Tech initiatives aligned with business priorities.
  • Coordinating with stakeholders across HR Ops & advisory team, IT, Cyber Security and other teams
  • Supporting daily standup, sprint planning, retrospective, backlog management & refinement, and release coordination
  • Updating confluence for the new workday features & functionalities released to production
  • Leading the showcase sessions with the BAU operational team
  • Tracking project progress, risks, and dependencies across teams
  • Supporting smooth onboarding and mentoring junior team members
  • Driving continuous improvement in delivery processes
  • Removing team impediments and coordinating cross-team dependencies

Product Owner / Accenture

Client: Telstra, Australia

Area: B2C Order Capture (Aug 2021 – Jun 2024)

  • Leading Telecom BSS & HR Tech initiatives digital transformation for Telstra through effective requirement elicitation, backlog prioritization, and agile delivery.
  • Partnered with business stakeholders & product managers to define product roadmap, EPICs, and User Stories, translating strategic needs into actionable requirements.
  • Collaborated with cross-functional teams to ensure timely releases and business value delivery, achieving high on-time delivery rate.
  • Actively engaged in agile ceremonies such as sprint planning, sprint review, daily stand up, retrospective, PI planning.
  • Facilitating stakeholder workshops and solution walkthroughs to validate business needs and drive alignment across teams.
  • Mentored junior analysts and supported onboarding initiatives within the Telstra account
  • As an additional responsibility, managing project planning, sprint tracking and risk mitigation to ensure smooth & timely execution of HR Technology project.

Scrum Product Owner

Amdocs
10.2019 - 08.2021
  • Business requirement elicitation and prioritization and translating them into EPIC, Features and User Stories for Order Capture (Amdocs C1/D1) domain.
  • Create and manage Product backlog, designing & proposing solutions, led refinement sessions, and collaborated with development teams to deliver the business requirements.
  • Actively engaged in agile ceremonies such as sprint planning, sprint review, daily stand up, retrospective, PI planning.
  • Led customer workshops, demos, and feedback sessions to validate business requirements and solution design.
  • Gathered customer insights and iterated on product features to enhance user experience and outcomes.

Associate Solution Manager

Tech Mahindra
03.2017 - 10.2019
  • Analyzed business requirements and designed End-to-End (E2E) solutions for Telecom B2B products (Connect Intelligence/Once Cloud Cisco) considering financial, implementation feasibility and performance.
  • Chaired E2E design workshops with the product managers & architects, ensuring alignment of business requirements & solutions with enterprise architecture and standards.
  • Delivered high level integrated E2E solution documents and supported implementation planning.

Snr. Associate Consultant

Infosys
04.2014 - 03.2017
  • Analyzed business requirements and designed End-to-End (E2E) solutions for Telecom B2B products (Connect Intelligence/Once Cloud Cisco) considering financial, implementation feasibility and performance.
  • Chaired E2E design workshops with the product managers & architects, ensuring alignment of business requirements & solutions with enterprise architecture and standards.
  • Delivered high level integrated E2E solution documents and supported implementation planning.

Tech. Support Engineer

Nokia Siemens Networks
06.2010 - 06.2012

Managing 2G RF Network of Vodafone, India- Ajmer & Bikaner Cluster (Rajasthan Circle)

GET

Telecom Network Solutions
10.2009 - 05.2010

Physical survey to identify the best cell site location for Uninor, India in Maharashtra & Goa Circle.

Education

MBA - TM -

Symbiosis International University
Pune
01-2014

BE - undefined

University of Rajasthan
Jaipur
01-2009

Skills

Product delivery management: Requirement gathering & elicitation, Stakeholder management, Backlog management & prioritization, Drafting & managing Initiatives, Capabilities, Features, EPICs & User Stories, Solution design Roadmap support & release planning, Process Modelling

Agile methodologies: Scrum, SAFe, Kanban

Telecom: Order Capture, Order Management, Fulfillment, Assurance, Amdocs C1/D1, Salesforce (functional), Microservice (functional)

Accomplishments

  • Received Telstra Account - Quarterly Town Hall Recognition FY'26
  • Led Telstra HR Tech Cross Functional Team as a Project Manager to generate Au $3.4 million revenue per annum
  • Received Accenture ACE Award in The Extra Mile category - FY'23 Q2
  • Received Nokia Siemens Network’s Award for Excellent Performance in NPO Activities in FY'12

Certification

SAFe POPM 6.0

KEY RESPONSIBILITIES:

  • Currently leading Next Best Action (NBA)/Campaign Recommendation mission as a Lead Business Analyst for Accenture & Telstra JV - Data & AI.
  • Managed Telstra HR Tech project end to end while performing dual responsibilities of Project Manager and Lead Business Analyst
  • Served as Product Owner for two Order Capture teams under the Telstra B2C Digitization Program (B2B)
  • Contributed to E2E solution design for BT Global Services’ Telecom B2B products
  • Led the digitization program of XL Axiata Telecom BSS stack (Order Capture domain) using Amdocs C1/D1 platform with expertise in Product Owner & Solution Design
  • Translated business needs into Initiatives, Capabilities, Features, Epics, and User Stories as appropriate to project scale, aligned with SAFe Agile delivery practices
  • Managed and prioritized product backlogs to support roadmap execution and release planning across cross-functional teams.
  • Collaborated with business, architects, and engineering teams to ensure alignment between customer requirements, solution design, and delivery milestones.
  • Facilitated stakeholder workshops to define AS-IS / TO-BE processes, solution scope, and business capability mapping.
  • Actively engaged in agile ceremonies such as sprint planning, sprint review, daily stand up, and retrospective.
  • Led refinement sessions with the cross functional team.

LEADERSHIP EXPERIENCE:

  • Led cross-functional Agile teams in varied roles and delivering large-scale Data & AI, Telecom-BSS and HR Tech transformation initiatives within Agile environments.
  • Mentored junior analysts and contributed to Agile maturity and delivery process improvements within the organization.
  • Supported roadmap planning, dependency management, and release sequencing across enterprise transformation programs.
  • Anchored Accenture’s Business Analysis Industry Capability for Telstra B2C Digitization program which was responsible for driving Business Analysis & Product Owner engagements across Telstra Account
  • Identify new business opportunities aligned with project strategy.

BUSINESS DOMAIN:

Telecommunication, Business Support System (BSS), Operations Support System (OSS), Order Capture (OC), Campaign Management, and HR Technology

Key Assignments

  • Accenture & Telstra JV – Data & AI – Lead Business Analyst: Driving HR Technology initiatives (for past 6 months) by requirement elicitation & documentation, stakeholder workshops, backlog management, while ensuring smooth project execution. Also responsible for project planning & timelines and coordinating with cross functional teams to deliver business outcomes.
  • Telstra – HR Technology – Lead Business Analyst + Project Manager: Driving HR Technology initiatives (for past 6 months) by requirement elicitation & documentation, stakeholder workshops, backlog management, while ensuring smooth project execution. Also responsible for project planning & timelines and coordinating with cross functional teams to deliver business outcomes.
  • Telstra – BSS Digitization Initiative – Lead Business Analyst + Product Owner: Elicited and documented business requirements, supported Product Planning & managed product/feature launches for Telstra’s BSS- Order Capture domain (Salesforce or Microservices based architecture) as part of strategic platform development initiative enabling both agent-assisted and e-commerce customer journeys.
  • XL Axiata – B2C Prepaid/Postpaid – Product Owner + Solution Design: Driving the digitization program of XL Axiata Telecom BSS stack (Order Capture domain) using Amdocs C1/D1 platform. Led requirement elicitation & documentation, stakeholder workshops, backlog management, collaboration with internal Amdocs R&D team and XL Axiata Business & Architecture team to design scalable solutions.
  • British Telecom – Global Services (B2B products) – E2E Solution Design: E2E solution design for BT Global Services’ Telecom B2B products – Connect Intelligence & Once Cloud Cisco.

Timeline

Associate Manager

Accenture
08.2021 - Current

Scrum Product Owner

Amdocs
10.2019 - 08.2021

Associate Solution Manager

Tech Mahindra
03.2017 - 10.2019

Snr. Associate Consultant

Infosys
04.2014 - 03.2017

Tech. Support Engineer

Nokia Siemens Networks
06.2010 - 06.2012

GET

Telecom Network Solutions
10.2009 - 05.2010

BE - undefined

University of Rajasthan

MBA - TM -

Symbiosis International University
Sumit Mathur