SUMIT PAWARIYA
Mahipalpur
Summary
Seasoned Assistant Food and Beverage Manager with a proven track record at Pullman Nonvoter New Delhi Aerocity, adept in planning, organizing, and cost control. Excelled in enhancing guest loyalty and satisfaction, managing over 120 employees, and significantly contributing to revenue growth. Skilled in staff management and menu development, showcasing a blend of hard and soft skills.
Overview
14
14
years of professional experience
Work History
Assistant Food and Beverage Manager
Pullman Nonvoter New Delhi Aerocity
New Delhi
08.2024 - Current
- In charge of food and beverage operations spanning over eight outlets and 45,000 sq Of banqueting space
- Ensuring that budget and revenue targets are met through effective training and upselling techniques at all F&B outlets
- Recruiting and managing over 120 employees for the smooth functioning of the department
- Successfully organizing multiple sundowners for around 400 people to boost revenue
- Organizing various food festivals and bar takeovers to introduce something fresh and engage in the market
- Cultivating relationships with multiple vendors and agencies to elevate the product offerings and business
- Increasing the base for the loyalty program (ALL) through enrollments across all F&B venues, and assisting the Front Office to achieve the targets
- Encouraging staff to participate in various training sessions and competitions to enhance their skill set
Banquet Manager
Pullman Nonvoter New Delhi Aerocity
New Delhi
06.2023 - 07.2024
- Responsible for maintaining and managing over 25,000 sq ft of meeting space
- Catered to Multiple Sit-down Dinner, Out Door Catering and taking care of multiple events at the same time
- Leading efforts for streamlining processes and generating cost savings in operations
- Working closely with sales and events team for smooth execution of events
- Organizing and conducting practical and theoretical training programs, to enhance skills and motivational levels
- Maintaining and developing Standard operating procedures that achieve higher cost efficiency and guest satisfaction
- Conduct regular meetings with the Managers, Supervisors and Associates to constantly monitor guest complaints, compliments and suggestions
- Maintain regular contacts with corporate and individual customers, and build strong relationships with them
Service Manager Operations - Banquets
Shangri-La New Delhi
New Delhi
09.2022 - 04.2023
- Responsible for maintaining and managing over 45,000 sq ft of meeting space
- Catered to Multiple Sit-down Dinner, Out Door Catering and taking care of multiple events at the same time
- Organize and execute all catered functions
- Work closely with Catering Director and Banquet Chef to ensure a profitable outcome
- Leading efforts for streamlining processes and generating cost savings in operations
- Working closely with sales and events team for smooth execution of events
- Developed comprehensive training programs to improve employee competencies
- Enhanced standard operating procedures for optimal cost efficiency and guest satisfaction
- Conduct regular meetings with the managers, supervisors, and associates to constantly monitor guest complaints, compliments, and suggestions
- Cultivated and sustained strong relationships with corporate and individual guests
Banquet Manager Operations
Pullman Nonvoter New Delhi Aerocity
New Delhi
01.2022 - 08.2022
- Achievement of budgeted food sales, beverage sales and labor costs
- Achieve maximum profitability and over-all success by controlling costs and quality of service
- Completion of weekly schedules
- Schedule staff as necessary to ensure adequate and consistent levels of service
- To supervise and co-ordinate daily operation of meeting/banquet set-ups and service
- Follow-up each functions by completing a Function Critique and submit to the Sales & Food and Beverage Manager
Assistant Manager, Farmer Basket By Pluck
Pullman Nonvoter New Delhi Aerocity
New Delhi
12.2019 - 08.2021
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Evaluated individual and team business performance and identified opportunities for improvement.
Banquet Executive Operations
Pullman Nonvoter New Delhi Aerocity
New Delhi
12.2017 - 08.2019
- Worked as a food and beverage executive in Café Pride & Banquets
- Handled coffee shop of 210 covers
- I used to make month end reports & GM presentation report for coffee shop every month
- Take care all the hygiene records, bar reconciliation, discrepancies reports
- Motivate staff for social media reviews
- Trained with training- TRAIN THE TRAINERS
- Develops, submits for approval & implement standards & procedures
- Being a part of food festival - Lebanese & Arabian cuisine
- Awarded as Star Executive for the month of November 2017
- Monitors & take corrective action to reduce waste, misuse breakage of crockery, glassware, linen & guest supplies
F&B Team Leader
Pride Plaza Aerocity
Aerocity
04.2015 - 11.2017
- Completed daily quality assurance duties to provide feedback for improvements.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Food and Beverage Associate
Country Inn & Suites by Carlson (Radisson Gurugram)
Gurugram
07.2011 - 03.2013
- Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members.
- Processed payments and handled cash, credit, and debit transactions with accuracy.
- Stocked shelves with merchandise as needed throughout the day.
- Trained new employees on restaurant protocols and procedures related to Food and Beverage services.
Education
B. Sc. (HHA) -
CHANDIGARH COLLEGE OF HOSPITALITY
01.2011
One Year Diploma in F&B Service -
CIHMCT
01.2008
Skills
- Planning and organizing
- Time management
- Budgeting and Forecasting
- Cost control
- Guest loyalty and satisfaction
- Compliances
- Staff management
- Menu development
Timeline
Assistant Food and Beverage Manager
Pullman Nonvoter New Delhi Aerocity
08.2024 - Current
Banquet Manager
Pullman Nonvoter New Delhi Aerocity
06.2023 - 07.2024
Service Manager Operations - Banquets
Shangri-La New Delhi
09.2022 - 04.2023
Banquet Manager Operations
Pullman Nonvoter New Delhi Aerocity
01.2022 - 08.2022
Assistant Manager, Farmer Basket By Pluck
Pullman Nonvoter New Delhi Aerocity
12.2019 - 08.2021
Banquet Executive Operations
Pullman Nonvoter New Delhi Aerocity
12.2017 - 08.2019
F&B Team Leader
Pride Plaza Aerocity
04.2015 - 11.2017
Food and Beverage Associate
Country Inn & Suites by Carlson (Radisson Gurugram)
07.2011 - 03.2013
B. Sc. (HHA) -
CHANDIGARH COLLEGE OF HOSPITALITY
One Year Diploma in F&B Service -
CIHMCT
Similar Profiles
Manoj SharmaManoj Sharma
Front Office Manager at JW Marriott New Delhi AerocityFront Office Manager at JW Marriott New Delhi Aerocity
Akansha SarangalAkansha Sarangal
General Physician at Worldmark, Delhi AerocityGeneral Physician at Worldmark, Delhi Aerocity
Vaishnavi VermaVaishnavi Verma
Front Office Associate at Aloft New Delhi Aerocity (Marriott International)Front Office Associate at Aloft New Delhi Aerocity (Marriott International)