Sumit Phopate
Business Management COO
Pune
Overview
10
10
years of professional experience
Work History
Associate
Deutsche India Pvt Ltd.
01.2022 - Current
- Created and a centralized database of all third-party vendors, containing information on their performance, security protocols, and compliance certifications
- Negotiated and managed multiple third-party contracts, ensuring they were fair, competitive, and aligned with the organization's goals and objectives
- Worked closely with legal counsel to draft and negotiate contract terms and conditions that addressed potential risks and liabilities
- Provided training and awareness programs for employees and third-party vendors on the importance of third-party risk management and how to identify and report potential risks
- Collaborated with cross-functional teams to identify, assess, and mitigate risks associated with third-party relationships, including financial, operational, reputational, and compliance risks
- Implemented a continuous monitoring program to periodically review and update the risk profiles of existing third-party vendors, ensuring their ongoing suitability and compliance
- Raising PO /PR for vendor resources for the said tenure
- Responsible to map the vendor resource timesheets and calculate the pricing accordingly
- Responsible to raise the vendor invoices on timely basis
- Maintaining a track of resources and their respective per hour /day rates as per the agreed contract
- Booking accruals on a monthly/quarterly/yearly basis
- Responsible to review and finalize the SOW from Legal, tax, compliance and finance team to proceed further with the resource onboarding
- Keeping a track of Mandatory trainings of vendor resources as applicable by the bank
- Stakeholder management through Monthly governance meetings
- Identifying and escalating potential risks or issues related to third-party vendors, working collaboratively with internal stakeholders to resolve them promptly
- Participated in audits and assessments conducted by external parties, ensuring the organization's adherence to relevant laws, regulations, and standards related to third-party risk management
- Facilitated communication and collaboration between different business units and functions (DVMO, COUPA, SRO and Site Team) within the organization to address shared concerns and interests related to third-party risk management
- Responsible to run the VRM forum centrally for PBTECH department with all the Service Receiving and Providing entity in order to mitigate the risk
- Created and a centralized database of all third-party vendors, containing information on their performance, security protocols, and compliance certifications
- Facilitating quarterly governance meetings with all the receiving entities and their respective representatives to ensure all the audit points are met
- Getting the CWR data corrected from audit governance perspective as and when required
- Responsible to maintain the respiratory of Vendor contracts and updation of same on need basis
- Working closely with the DB IGSM team to ensure the outsourcing part from Receiving and Providing entities
- Preparation of Monthly Employee Master Report and time to time updation where all the vendor resource data mapped correctly
- Creating the Quarterly Business Review Decks as well as Monthly One pagers for Senior Management
- Prepared Standard Operating Procedures and circulated to BM’s
- Extracting the PO reports from DB Buyer from Senior reporting perspective
- Providing the required information, data extract and reports to Central Site team
- Creating learning platforms for New Joiners
- Managing the demand of IT assets for PBTECH
- Regular coordination with the Central IT Asset teams for assets availability and process updates if any
- Raising the PR on DB Buyer when required
- Maintaining the assets distribution and keeping the asset track
- Providing the Asset projection to the EUC team for a better planning of Asset deliveries
- Providing Asset management updates to senior management as and when required
- Guiding the employee and stakeholders in ordering the IT assets as well repairing
- Escalating the issues to get the quick resolutions
- Raising the Asset PO/PR as and when required
- Clearing the payment via internal Invoice processing
- Organized PBPL Cricket League for 2 consecutive years for more than 300 + participants
- Budget forecasting for the Annual engagement budget and get it approved from the senior management
- Organized Various cultural and social events catering to 1200 employees
- Facilitated the floor connects for central teams to promote the central initiatives and events
- Extend my support to the Stakeholders in organizing various team dinners for their respective teams
- Organized quarterly Townhalls since Jan 2022
- Successfully organised cricket league and Garba event where more than 120 employees participated
- Negotiation and finalizing the right vendor for internal and external engagement activities
- Collaborating with Branding, Legal, Facility and Security teams to seek the event approvals
- Escalating employee issues related to Facility, transport, sitting arrangements to the right forums
- Managing the hybrid desk allocation for employees
- One of the major stakes in creating the “Desk Booking App” for our department which caters to 1200 employees
- Creation event related email communications
- Responsible to organise Brown Bag( Weekly Training Session) and Skillset sessions for PB TECH employees
- Maintaining the record of training and development completion hours for employees
- Created the automated Learning Platform through powerapps to record learning hours at employee level
- Created the Automated way to mark the attendance for in-person and virtual sessions
- Facilitated almost 50+ training session inclusive of Tech and soft skills
- Negotiation and finalizing the right vendor for internal and external Training sessions
- Collaborating with Branding, Legal, Facility and Security teams to make the trainings for their respective approvals
Junior Analyst
Credit Suisse Services India Pvt Ltd on account of Robaroo Consulting LLP.
12.2015 - Current
- Invoice processing through Myshop
- Annual budgeting for Site management team in respect with regulatory consultants
- End to End exit formalities for IT consultants and contractors
- Interaction with various stakeholders globally within and outside IT
- Responsible for reviewing hires and keeping a track of all deployments from onshore locations
- Managing end to end lifecycle of outsourced staff in India and Singapore
- End to end business management needs of the department
- SEZ Liasoning
- Handling end to end Import process of IT and CRES equipments
- Preparing Monthly, Quarterly and Annual reports for SEZ office submission
- Obtaining Sub-contracting approvals for all the CS affiliate sites
- Regulatory registrations for all the DTA sites
- Working closely with Credit Suisse's GC and Tax team
- Indirect Tax compliance for all the sites of CS (Captive, affiliate and DTA's)
- IT and CRES EOL (end of life) material disposal
- Softex filling related to EON
- Complete knowledge of PO process for ordering IT equipments through Myshop
ENO
Credit Suisse Services India Pvt Ltd.
04.2020 - 01.2022
- Responsible for reviewing the outsourcing relationships as per the IGSM policy & framework
- I am an advisor to stakeholders regarding the outsourcing policies and process
- Sound experience on IGSM Dashboard
- Closely working with the regulatory framework with regards to their sign off on Intra Group Outsourcing
- Responsible for providing required access to the GOST tool and Share point as per the IGSM policy
- I am responsible for providing and presenting of the weekly MI for IGSM review reports
- Creating the weekly system reports for stakeholders’ review
- Responsible to provide required extract from Established and In Flight database to stakeholder
- My onus is to deliver Standard Operating procedures and timely updating it as per the changes
- Rich experience in managing stakeholders and their queries related to the IGSM GOST tool
- Currently working on IGSM APAC Extended scope, GMSA I-valua and LE Onboarding projects
- My responsibilities include Weekly dashboards, MI Reports, Tool testing from GOST IT tool perspective
- Managed heavy volumes project related queries post Go-Live
- I am the process owner for AURA(IGSM) & IGSM Access Master
- Reviewed and amended existing procedures and made necessary changes e.g
- IGSM Review process, Access Master, IGSM tracker
- My current role involves organizing project calls, meetings, preparing MOM, decks, etc
- Daily supervision of IGSM Group Mailbox to address red flag cases and provide the quick resolution
- Responsible for Testing new tool enhancement and related updates on the Tool, closely with Dev team
- Setting up daily, weekly and yearly meeting as a requirement of the Senior Managers
- Actively Creating virtual events for departments and site as a part of employee engagement
- Achievements: Received 3 Rave Bars from stakeholder for providing quick resolution to red flag cases
ENO
Credit Suisse Services India Pvt Ltd.
07.2018 - 04.2020
- Responsible for class, course and their respective subtasks creation as a part of global process
- Hand-on experience in Learning platform – Saba Cloud, Atlas Jira and Oracle CRM
- Responsible for updating participation tracking and keeping a track of their attendance
- Stakeholder management through Admin light process
- Process reengineering: helped in modification of SOP’s and helped the team with new process improvement ideas
- Closure of learning assistance and programme manager queries within given time
- Closing of Adhoc queries related to the admin lite process
- Responsible to provide required extract from Established and In Flight database to stakeholder
- Overall Idea for Purchase Order created as Blanket PO, Standard PO, Contract PO
- End to end Accounts Payable process: Scanning and validating the invoices and processing those as a PO or Non PO based invoices and payment for the supplier
- Internal meetings with teams, stakeholder, suppliers to manage the accuracy of the project
- Managing the Workflow of the requisitions to smoothen the approval process
- Managing logistics via MMS internal system
- Managing vendor onboarding to Credit Suisse
- End to end invoice processing for vendors
- Selection of vendors and outside venues for various larger events
- Achievements: Received 6 Rave Gold bars in 2019 for supporting stakeholders through Admin lite process
- Organised various cultural and sports events for Credit Suisse Pune
- Managing logistics via internal portal for meetings and events
- Managed external vendor onboardings to Credit Suisse
- End to end invoice processing for vendors
- Finalizing of external vendors and outside venues for various larger events
- Liaisoning with the external vendor to get the event logistics done smoothly
Special Economic Zone Executive
MARS Logistics
02.2015 - 11.2015
- Handling Custom Documentations > Ensuring smooth functioning of SEZ procedures
- Managing SEZ Operations of 15 MNCs
- Regular Client Interactions about Custom Intimations about Outward and Inward materials
- Collating, validating and Submitting Service Tax exemption documents for the SEZ Operations
- Ensuring Custom Clearance of inward material
Education
Masters of Business Administration (MBA) - International Business
University of Pune
01.2015 - 12 2015
Bachelor of Business Administration (BBA) - Marketing
University of Nagpur
01.2013 - 12 2013
Skills
Customer service orientation
Accomplishments
- Organized employee engagement events at Credit Suisse
- Represented Credit Suisse at inter-corporate level in Cricket
- Represented Nagpur at the State Level in Cricket
- Represented Nagpur at the State Level in Handball
- Represented my school as a President
- Organized School/College Social activities, inter-college events and fests
Timeline
Associate
Deutsche India Pvt Ltd.
01.2022 - Current
ENO
Credit Suisse Services India Pvt Ltd.
04.2020 - 01.2022
ENO
Credit Suisse Services India Pvt Ltd.
07.2018 - 04.2020
Junior Analyst
Credit Suisse Services India Pvt Ltd on account of Robaroo Consulting LLP.
12.2015 - Current
Special Economic Zone Executive
MARS Logistics
02.2015 - 11.2015
Masters of Business Administration (MBA) - International Business
University of Pune
01.2015 - 12 2015
Bachelor of Business Administration (BBA) - Marketing
University of Nagpur
01.2013 - 12 2013
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