SUMIT RAGHAV
Ghaziabad
Summary
Highly motivated Regional Sales Manager with talent to drive team spirit and morale while promoting sales techniques and methods. Effective leader with pleasant personality and commitment to build successful teams. Regional Manager with advanced leadership and program management abilities. Sales expert offering history of exceeding aggressive revenue goals.
Overview
13
13
years of professional experience
Work History
REGIONAL SALES MANAGER
INVOAY
11.2022 - Current
- Facilitated seamless communication between departments for better collaboration on projects that further supported regional growth initiatives
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships
- Managed a diverse portfolio of accounts across multiple industries to ensure consistent revenue generation within the region's jurisdiction
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training
- Collaborated with upper management to implement continuous improvements and exceed team goals.
BUSINESS MANAGER
GLAMPLUS
10.2021 - 10.2022
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes
- Increased overall team productivity by fostering a positive work environment and providing effective leadership
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently
- Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team's goals
- Reported issues to higher management with great detail.
Team Leader
ZOOPER
- Organized regular events to foster community engagement among clients, solidifying existing relationships and attracting new business prospects
- Continuously updated personal knowledge of banking regulations and compliance requirements to minimize risk exposure for both clients and the organization
- Developed targeted presentations for prospective clients, effectively showcasing the value of our services and products
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
CLIENT SERVICE TEAM LEADER
EXCLUSIFETECHNOSOFTPVT.LTD
02.2014 - 06.2016
- Ensured consistent adherence to company policies and procedures while leading the Client Service Team
- Fostered a collaborative work environment, encouraging open communication and teamwork among staff members
- Monitored daily operations closely, detecting potential bottlenecks early on, thereby optimizing resource allocation
- Increased customer retention by building strong relationships with clients through personalized attention and responsive service
- Developed comprehensive training programs to improve team performance and maximize service quality
- Established performance metrics to track progress, identify areas for improvement, and drive continuous growth in service levels.
SENIOR EXECUTIVE
PRITHVEE PROPMART PVT LTD
11.2011 - 01.2014
- Coordinated cross-functional teams to streamline processes and improve efficiencies.
- Led executive level meetings focused on setting company objectives, resolving issues, and addressing opportunities.
- Negotiated contracts with vendors for goods and services at competitive prices.
- Negotiated contracts to keep costs low and meet budget targets.
- Assigned work and monitored performance of project personnel.
Education
MBA - Marketing Management And Research
GOVINDAM BUSINESS SCHOOL
01.2011
BBA - Marketing Management And Research
COLLEGE OF BUSINESS MANAGEMENT
01.2008
Skills
- Customer Service
- Sales Lifecycle Management
- Sales Leadership
- Business development and planning
- Revenue Generation
- Brand Marketing
- Customer Billing
- Upselling and Cross Selling
- Deal Closing
- Market Research
- New Account Development
- Sales Forecasting
Personal Information
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
REGIONAL SALES MANAGER
INVOAY
11.2022 - Current
BUSINESS MANAGER
GLAMPLUS
10.2021 - 10.2022
CLIENT SERVICE TEAM LEADER
EXCLUSIFETECHNOSOFTPVT.LTD
02.2014 - 06.2016
SENIOR EXECUTIVE
PRITHVEE PROPMART PVT LTD
11.2011 - 01.2014
Team Leader
ZOOPER
MBA - Marketing Management And Research
GOVINDAM BUSINESS SCHOOL
BBA - Marketing Management And Research
COLLEGE OF BUSINESS MANAGEMENT
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