Sumit Rawat

Key Skills:

Operational Excellence and Process Optimization:

• Expertise in identifying bottlenecks and implementing process improvements to streamline workflows and optimize delivery.
• Directed time-sensitive processes, such as revenue credit measurement and performance reporting, in collaboration with respective teams.

Team Leadership & Cross-Functional Collaboration.

• Managed large teams and conducted performance evaluations, training, and coaching to drive high-impact results.
• Demonstrated success in recruiting and scaling teams to meet evolving business needs while maintaining compliance with corporate standards and ethics.

CRM and Business Intelligence.

• Proficient in CRM systems for tracking sales performance, client engagements, and referral programs.
• Advanced expertise in Microsoft Excel, Power BI for custom reporting, business intelligence, and trend analysis.
• Spearheaded initiatives that improved CRM onboard training and client data analysis, correlating Salesforce conversion metrics with Dynamics revenue.

Revenue Growth and Sales Leadership.

• Contributed to an increase in revenue growth through enhanced sales operations, partner onboarding, and data-driven decision-making.
• Led initiatives to improve customer retention by 12% through proactive client engagement and performance monitoring.