SUMIT RUHELA
Gurgaon
Summary
- Around ~14 years of extensive experience in Microsoft D365 CRM implementation of small scale to enterprise level scale E2E Implementations.
- 6+ years of experience in project management delivering end to end solutions to clients using agile methodology.
- ~12 years of extensive implementation experience in installation, configuration, customization and deployment of Microsoft Dynamics CRM 365/2016/2015/2013.
- Hands-On experience in Sales, Customer Service, Marketing, Field Service and Customer Insight modules of the Dynamics 365 including latest additions to the suite including Power Platform.
- Experience in documenting architecture diagrams such as Integration architecture, data flow architecture, entity model architecture.
- Extensive experience in Agile Application development, integration & large data Migrations.
- Experience in designing and proposing RFPS and RFIS
- Experience in mentoring and coaching team
- Experience in delivering training on Marketing and Customer Insight module.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Technical Lead
ERNST AND YOUNG LLP
09.2020 - Current
- Working as Technical Lead and managing a team of 10 people with major roles in discovery, design, development and support
- TWIC (Texas Women Infant Children) is a healthcare program aimed at providing food and health services to low-income group families having women children in the family
- D365 CRM helps resources to manage scheduling, food, inventory and certification for the families
- In current implementation, the Scheduling model is in implementation with goals to achieve productivity, efficiency and value.
Technical Lead
PRAGMASYS CONSULTING LLP
04.2020 - Current
- The product would have features such as functionality to handle and manage CR estimations, Dev-Ops requests, Onboarding & Deboarding requests of users within BMW.
Sr. Technical Consultant
PRAGMASYS CONSULTING LLP
03.2018 - 09.2020
- With different roles such as Technical Consultant, Functional Consultant and Scrum Master, Successfully Rolled out BMW products in Australia, New Zealand and Japan Market
- In a Span of 2 years, gained extensive experience in evaluating customer's requirements and business processes, Design, Estimate, Implement, Integrate, Customize, Configure, train and support the customer software package.
Sr. Functional Consultant
PRAGMASYS CONSULTING LLP
04.2019 - 03.2020
- Understand product owner requirements, Document (Confluence), Provide end to end solution
- Make Complex technical designs and Collaborate with development and QA team for end to end delivery
- Making and adjusting Sprint Plans based on new requirements additions
- Provide Demo and Training to the end user.
Agile Scrum Master
PRAGMASYS CONSULTING LLP
11.2018 - 03.2019
- Gathering and updating project materials, estimating CRs (T-shirt size), forecasting, project documentation, business flows, and lessons learned documents
- Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
- Coordinate all Scrum Ceremonies including Sprint Planning, Daily Scrums, Sprint retrospectives, Backlog refinement, Story Grooming, and Release Planning
- Manage Scrum board and stories in Jira
- Liaising between developers and project stakeholders; fostering quality communication between engineering disciplines.
Sr. Technical Consultant
PRAGMASYS CONSULTING LLP
03.2018 - 10.2018
- Actively involved in client interaction to understand the need and provide technical solutions
- Held responsibility of leading the team of developers and Guide them with the design and solution
- Implement solutions to leverage one product for different markets and still maintain the personalized UI specific to the market via Customization and Configuration
- Responsible for Solution Deployment between Development, Test and Production environment
- Resolve technical issues arising out of it
- Provide Training and support using IT service management tools to the end user.
MS Dynamics Consultant
TECHVEDIC TECHNOLOGIES PVT. LTD.
New Delhi
12.2010 - 02.2018
- Configure and implement CRM functional and application modules including sales, service and marketing
- Customize and Configure system components such as forms, views, attributes, relationships, and entity mappings
- Write Plug-ins, Custom Activity and JavaScript to build customizations
- Build custom reports using fetch XML statements, SSRS and Power BI
- Provide inputs on technical feasibility of requirements
- Developer Field security profiles and security roles as per user permissions
- Creating documentation to define workflow and requirements and implementing custom workflows into business processes
- Designed and integrated ASP.NET front-end using WCF Web Services and LINQ, and implemented client-side validations for Web-server controls
- Extensively used .NET validation controls for Client-side validations
- Used MS Dynamics CRM SDK, WCF, XRM and LINQ to interact with data from the CRM system
- Integrated SQL Server 2008 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
Software Developer
TECHVEDIC TECHNOLOGIES PVT. LTD.
New Delhi
12.2009 - 12.2010
- Developed web based applications both front end (user side) and back end (server side) using ASP.NET, MySQL
- Worked on all domains of Techvedic and subdomains linked to it
- Gained experience in HTML/XHTML/DHTML/Javascript/AJAX/High charts.
Education
EXECUTIVE POST GRADUATION DIPLOMA IN CAPITAL & FINANCIAL MARKET -
INDIAN INSTITUTE OF FOREIGN TRADE
01.2014
B. TECH IN COMPUTER SCIENCE -
AMITY SCHOOL OF ENGINEERING & TECHNOLOGY(GGSIPU)
01.2008
Skills
- Project Management
- Complex Problem-Solving
- Team Leadership
- Strategic Planning
Certification
- MB2-712: Microsoft Dynamics CRM 2016 Customization and Configuration
- MB400: Microsoft PowerApps + Dynamics 365 Developer
- MB600: Microsoft Dynamics 365 + Power Platform Solution Architect
Technical Skills
Microsoft Visual Studio .Net 2017 2013, .Net framework 3.5 4.0 4.5 4.6, C, ASP.NET, ADO.NET, WCF, Workflow WF, Web API, Repository Solution, Team Foundation Server, GIT, MVC, HTML/DHTML/XHTML, Ajax, XML, Bootstrap, JavaScript, Power BI, SSRS, Microsoft SQL Server 2005 2008R2 2012 2014, Jira - Version 1.6.0.3, Confluence - Version 1.7.0.5, Azure DevOps
Timeline
Technical Lead
ERNST AND YOUNG LLP
09.2020 - Current
Technical Lead
PRAGMASYS CONSULTING LLP
04.2020 - Current
Sr. Functional Consultant
PRAGMASYS CONSULTING LLP
04.2019 - 03.2020
Agile Scrum Master
PRAGMASYS CONSULTING LLP
11.2018 - 03.2019
Sr. Technical Consultant
PRAGMASYS CONSULTING LLP
03.2018 - 09.2020
Sr. Technical Consultant
PRAGMASYS CONSULTING LLP
03.2018 - 10.2018
MS Dynamics Consultant
TECHVEDIC TECHNOLOGIES PVT. LTD.
12.2010 - 02.2018
Software Developer
TECHVEDIC TECHNOLOGIES PVT. LTD.
12.2009 - 12.2010
EXECUTIVE POST GRADUATION DIPLOMA IN CAPITAL & FINANCIAL MARKET -
INDIAN INSTITUTE OF FOREIGN TRADE
B. TECH IN COMPUTER SCIENCE -
AMITY SCHOOL OF ENGINEERING & TECHNOLOGY(GGSIPU)
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