Sumit Sachdeva
Pune
Summary
Telecom Domain expert with 20 years of experience specializing in Telecommunications Solution Architecture, Product Management and Consulting Practice management. Proven track record in driving Digital, Process, and IT Transformations for B2C and B2B telecom service providers. Expertise in consulting and solution design ensures the delivery of innovative solutions that enhance operational efficiency and customer satisfaction. Committed to leveraging extensive knowledge to support future technology advancements.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director - Industry Principal Consultant
Bounteous x Accolite
Pune
08.2021 - Current
- Solution Architecture experience for large SMB / B2B transformation programs: CRM / CPQ / Order Management Transformations (Salesforce, CloudSense, Vlocity)
- Solution Design and Architecture for Telco Cloud (Openstack, Juniper) implementation
- Solution Architecture for Managed Network Services and other BSS / OSS transformation programs
- Telecom Domain Consulting COE / Practice setup and management
- Driving telco solutions and accelerators creation, working with Sales, Delivery and Architecture group
Principal Consultant
Infosys Limited
Pune
07.2008 - 08.2021
- As Principal Consultant in Domain Consulting Group, responsible for leading consulting, design and architecture roles working with Telcos globally.
- Worked on Digital, BSS, OSS transformation programs for B2C and B2B segments.
- Worked in Product Management to define scope and prioritizations for new Propositions for Enterprise Global (communications portfolio).
- Responsible for setting up and managing focus groups / COEs for core competencies according to company strategy.
- Understanding and defining the business requirements for CRM / CPQ and Digital Transformation for Enterprise clients
- Process Consultant for Lead / Opportunity / Quote / Contract Management / Customer Journeys
Senior Subject Matter Expert
Amdocs
Pune
04.2008 - 07.2008
- As an OSS subject matter expert involved in Design and Development for Telecom Service migration project
- Supporting development and testing teams for business requirements
Technical Associate
Tech Mahindra
Pune
12.2004 - 04.2008
- As a solution designer, was responsible for requirement gathering and detailing of OSS solution
- As a developer, involved in feasibility study, requirement analysis, implementation, integration testing, code reviews and design documentation for 20C/21C Voice services fulfillment system
Education
Global MBA -
Upgrad and Deakin University
12.2024
Bachelor of Engineering (B.E) - Electronics
KITS
Ramtek, India01.2004
Skills
- Telecom domain consulting
- Solution Design
- Solution Architecture
- Product Management
- Business Analysis
- Consulting CoE / Practice Management
- BSS, OSS
- CRM, EPC, CPQ
- Order Management
- Service Management
- Strategic planning
- Business planning
Certification
- Duke CE certified Product Manager
- SAFe POPM Product Owner / Product Manager
- ITIL V3 Foundation
- Lean Six Sigma Green Belt
- Automation Anywhere Certified Advanced RPA Professional
- TM Forum Digital Maturity & Transformation Fundamentals
Timeline
Director - Industry Principal Consultant
Bounteous x Accolite
08.2021 - Current
Principal Consultant
Infosys Limited
07.2008 - 08.2021
Senior Subject Matter Expert
Amdocs
04.2008 - 07.2008
Technical Associate
Tech Mahindra
12.2004 - 04.2008
- Duke CE certified Product Manager
- SAFe POPM Product Owner / Product Manager
- ITIL V3 Foundation
- Lean Six Sigma Green Belt
- Automation Anywhere Certified Advanced RPA Professional
- TM Forum Digital Maturity & Transformation Fundamentals
Global MBA -
Upgrad and Deakin University
Bachelor of Engineering (B.E) - Electronics
KITS
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