Results-driven HR leader with 20+ years of experience in global Human Capital strategy, transformation, and operations. Proven track record in talent acquisition, development, organizational culture, and change management across diverse industries. Expertise in leveraging technology for innovative HR solutions and driving business transformation. Recognized thought leader in HR, digital learning, and people capability development.
CORE COMPETENCIES
- Global HR Strategy & Operations
- Talent Acquisition & Development
- Organizational Culture & Change Management
- Digital Transformation in HR
- Learning & Development Innovation
- Employee Experience & Engagement
- Cost Optimization & ROI in HR Initiatives
- C-Suite Advisory & Stakeholder Management
Hi, I’m
Sumit Sawhney
Global Strategic HR & Talent Leader
Gurugram
Summary
Overview
20
years of professional experience
3
Certifications
Work History
FirstsourceGurugram
Executive Vice President- Global head of people Capability Development
05.2021 - 01.2024
Job overview
- Building People capabilities and all things strengthening employee value proposition
- Built the learning and people function (over 600 plus team) grounds up globally and across all BU's
- Led strategic digital transformation of how employees learn and get job ready with enhanced speed to competence, grow in their careers via Domain university (a virtual digital university), AI enabled coaching and mentoring that personalized, gamification at scale, etc
- Lead client and business conversations on people agendas
- Improved employee retention, contribute to business growth and delivered millions of USD in cost savings & ROI via learning /people initiatives like cycle time reduction, attrition improvement etc
- I and the team won multiple industry awards, in this tenure globally - multiple brandon halls, Learning elite chief learning officer award, european contact centre awards for innovation, ET HR innovation in learning award etc.
UnitedHealth GroupHyderabad
Vice President & Global head of learning -Optum Global
09.2015 - 05.2021
Job overview
- Led people capability building and transformation (digitally enabled)
- Global culture and change leader facilitating and mentoring senior leaders
- People initiatives and COE's mentor
- Created multiple innovations in building skills and deep expertise
- Set up learning academies and digital transformation at scale.
VodafoneMumbai
Country/India Head- Learning & Capability building
01.2012 - 09.2015
Job overview
- Led the learning and capability building for Vodafone India at corporate for the entire service delivery organization, across all 23 circles
- Was responsible for the entire people capability agenda including, behavior, competence skill and domain & knowledge building for entire business across customer service, retail and services organization.
WNS Global ServicesPune
Vice President and Lead- WNS global Services-Learning Academy
04.2004 - 01.2012
Job overview
- Lead the 'Learning Academy' across locations for WNS (over 23000 employees across India and international locations)
- Led multiple HR transformation initiatives including change and culture, EVP during M&A etc
- My experience and exposure to operations helped understand the opportunities and challenges that the businesses faced and respond by creating an appropriate intervention
- I helped create the people/training and learning strategy for the organization and execution of the same
- Was responsible for the design and delivery of all learning and development programs across the organization.
GE Capital
Operations/ Training leader
08.2000 - 04.2004
Job overview
- Led a 24/7 voice and data Insurance business for GE auto and home insurance at six sigma levels and getting myself GE SIX SIGMA certified
- Was responsible for P &L and service levels/client engagement of this operations
- After a 3 year successful stint managing operations, I moved to lead and set up 'Training as a capability' for the Financial Assurance/insurance portfolio of GE being served out of GECIS
- Acquired 'supertrainer' tags and got myself a supertrainer tag for 'LEAN' quality methodology
- Also won Leadership excellence award at GE during this stage.
Golden falcon hotel DubaiDubai
Management Team Member
07.1999 - 07.2000
Job overview
- Partnered with a hotel management firm to run and manage a start-up 4-star hotel in Dubai
- Was responsible for branding/refurbishing and management of the 130 room property in Dubai
- The hotel was to be turned around into a successful business hotel from scratch.
Taj group of hotels
Manager Front office
04.1995 - 07.1999
Job overview
- Various management positions at the Taj palace New Delhi in both food and beverage and front office (lobby/rooms management)
- Set up new functions like 'concierge' and a restaurant during my stint
- Also worked at Taj ganges and Taj view at Varanasi and Agra respectively for a year.
Education
XLRI Jamshedpur
PGDM-HRM for CHRO's from Human Resources Management
01.2023
University Overview
Harvard Business Publishing
Harvard Management Series certification(One year executive program)
01.2009 - 1 2009
University Overview
Indian Institute of Management, Ahmedabad
AGMP, Business Administration and Management, General
01.2007 - 1 2008
University Overview
Institute of Hotel Management -New Delhi
hotel management,economics,law,accounting & finances,sales & marketing
01.1992 - 1 1995
University Overview
Skills
HR strategy/Operations
Websites
Certification
LPI Fellow 2023
Locations
Locations
- Gurugram, Haryana
- Jamshedpur
- Hyderabad, Telangana
- Mumbai, Maharashtra
- Pune, Maharashtra
- Dubai
- New Delhi, Delhi
Accomplishments
Accomplishments
Author of a book available on Amazon , kindle etc .
The book is titled “ Leading learning for organisations in the age of AI “
Timeline
XLRI Jamshedpur
PGDM-HRM for CHRO's from Human Resources Management
01.2023
Executive Vice President- Global head of people Capability Development
Firstsource
05.2021 - 01.2024
Vice President & Global head of learning -Optum Global
UnitedHealth Group
09.2015 - 05.2021
Country/India Head- Learning & Capability building
Vodafone
01.2012 - 09.2015
Harvard Business Publishing
Harvard Management Series certification(One year executive program)
01.2009 - 1 2009
Indian Institute of Management, Ahmedabad
AGMP, Business Administration and Management, General
01.2007 - 1 2008
Vice President and Lead- WNS global Services-Learning Academy
WNS Global Services
04.2004 - 01.2012
Operations/ Training leader
GE Capital
08.2000 - 04.2004
Management Team Member
Golden falcon hotel Dubai
07.1999 - 07.2000
Manager Front office
Taj group of hotels
04.1995 - 07.1999
Institute of Hotel Management -New Delhi
hotel management,economics,law,accounting & finances,sales & marketing
01.1992 - 1 1995
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