Sumit Sharma
New Delhi
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Overview
13
13
years of professional experience
Work History
Admission Manager
AND Academy
01.2024 - Current
- Exceeded annual enrollment targets by developing targeted outreach campaigns targeting underrepresented populations within the community.
- Managed resources effectively within budget constraints, making strategic investments in technology upgrades that enhanced operational efficiency across the department.
- Implemented data-driven marketing campaigns that increased awareness of college programs among target demographics.
- Enhanced student enrollment rates by streamlining the admissions process and improving communication with prospective students.
- Evaluated performance metrics regularly, identifying areas for improvement within the admissions department''s operations.
Senior Sales Associate
Stanza Living
12.2022 - 12.2023
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Generated sales leads and cold called potential customers.
- Established and cultivated solid business relationships with new or existing customers.
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Engaged with customers to effectively build rapport and lasting relationships.
- Met or exceeded sales objectives on consistent basis to drive company growth.
Sales Manager
White Hat Jr.
10.2020 - 11.2022
- Initiating the phone discussion with parents regarding their child career and educational goals
- Intensely following up with the prospects and closing the sales
- Achieving the weekly targets in a high-pressure performance driven competitive environment
- Maintaining the lead records
- Having in-depth knowledge of business products and value proposition
- Achieved service time and quality targets
- Trained and mentored employees to maximise team performance
- Led group counseling activities and meetings, continuing student development and growth through a safe space to talk
- Cooperated with other teachers to monitor student performance, implementing corrective measures to address academic and behavioral changes
- Encouraged students to discuss feelings and personal choices by establishing respectful relationships based on trust and respect
- Collaborated with team members to achieve target results.
Head of Sales
VLCC Beauty & Wellness Private Limited
11.2018 - 10.2020
- Coordinated meetings with clients to better understand their needs, requirements and find best ways to sell to them
- Designed a wide range of strategic plans, including growth, sales and marketing plans to ensure business reached monthly targets
- Worked with marketing teams to develop creative and compelling marketing material to aid sales activities
- Used extensive experience in B2C and B2B sales to recruit and train high-achieving sales teams
- Developed positive, collaborative working environments, maximizing team drive and commitment to achieving sales targets
- Regularly delivered precise revenue forecasts, predicting possible issues to remedy effectively
- Conducted regular sales team training on updated trends, catalogue updates, sales techniques and target customers
- Optimized sales methods to best acquire, develop and retain customers.
Centre Head
Richfeel Trichology Centre
09.2016 - 10.2018
- Focus on Achieving 100% OUTHOUSE & INHOUSE sales target
- Selected and trained staff to build knowledgeable, well-performing team
- Optimized team training and staff development
- Collaborated with team members to achieve target results
- To ensure that all the customer complaints are promptly and professionally attended at the center level
- To maintain and update all sales related paperwork and documentation -records of booked and un- booked clients
- Supervising all day-to-day business activities dealing with Finance and Accounts, Stock
- Supervising the task operations and technological system updates
- Directing the team of retail products dealing with skin and hair care products
- Formulating communication and management with several departments such as vendors, retail and product development
- Focus on Achieving 100% OUTHOUSE & INHOUSE sales target
- Maintaining profitable margin- Keeping a regular check on the expenses, accounts and MIS.
Sr. Sales Consultant
Fitness First
10.2012 - 12.2016
- Supported customers in planning gym-based exercise program's, targeted to varying needs
- Answered telephone and completed other administration tasks, providing support to reception staff
- Consistently adhered to health and safety guidelines, prioritizing customer welfare and wellbeing
- Listened to customer feedback, amending services where feasible
- Ensured faultless customer service throughout gym visits, in line with company brand values
- Inducted new gym members, providing tours of facilities and offering guidance on classes and services
- Adhered to strict health and safety measures, providing healthy and happy workout environment
- Provided personal training to clients, ascertaining goals and creating fitness program's to achieve them
- Supported marketing efforts, changing over fliers and posters throughout the premises
- Arranged fitness assessments and personal training sessions using online booking system
- Collected payments and fees using POS system with zero errors.
Education
MBA - Sales & HR
AKSIME
Graduate - BBA
Jamia Hamdard University
Skills
- Microsoft Excel
- Creative Thinking
- Team Leadership
- Strategic Planning
- Time Management
- Problem Solving
- Effective communication
- P>Referral Generation
- P>Marketing
- P>Product Knowledge
- P>Revenue Generation
- P>Cold calling abilities
Languages
Hindi: First Language,English: C1 Advanced
Personal Information
Title: Sales & Operation Manager
Disclaimer
I hereby declare that all the details furnished above are true to the best of my knowledge and belief.
Languages
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Timeline
Admission Manager
AND Academy
01.2024 - Current
Senior Sales Associate
Stanza Living
12.2022 - 12.2023
Sales Manager
White Hat Jr.
10.2020 - 11.2022
Head of Sales
VLCC Beauty & Wellness Private Limited
11.2018 - 10.2020
Centre Head
Richfeel Trichology Centre
09.2016 - 10.2018
Sr. Sales Consultant
Fitness First
10.2012 - 12.2016
Graduate - BBA
Jamia Hamdard University
MBA - Sales & HR
AKSIME
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