To achieve high career growth through incessant learning and keeping pace with the ever-changing scenarios of the world with a dynamic, visionary, and competitive attitude.
Overview
12
12
years of professional experience
Work History
Deputy Manager IT
Shivalik Bimetals Controls
09.2025 - Current
Led end-to-end implementation of Infor LN ERP for manufacturing operations
Managed full project lifecycle from requirement gathering to Go-Live
Configured production, P2P, O2C, and warehouse modules to align with operational requirements
Coordinated stakeholder engagement for system design and enhancement initiatives
Conducted user training and ensured smooth adoption
Provided post-implementation support and optimized systems for ongoing operational effectiveness
Technical & Functional Consultant Engineer
Innoterra Tech
10.2020 - 09.2025
Managed 40+ clients, delivering production support, user training, and successful application implementation.
Collaborated with cross-functional teams to execute system upgrades, enhancing system functionality.
Facilitated end-user training sessions on new applications, ensuring smooth adoption and usage.
Technical Support Engineer
Gaiysis Pvt Ltd
01.2018 - 10.2020
Monitored ticketing system queues to prioritize and address customer requests efficiently.
Managed go-live support, facilitating transition and promoting user adoption of new system.
Implemented road construction ERP for KRC Infra Projects, improving operational workflows and system integration.
Functional Consultant
Mobineers Info Solutions
03.2017 - 01.2018
ERP Coordinator
Extra Marks Education India Pvt Ltd
06.2014 - 01.2017
Developed and implemented training programs to enhance onboarding for new employees and skills for existing staff.
Coordinated ERP system updates and enhancements for educational resource management.
Collaborated with cross-functional teams to streamline data integration processes.
Managed user training sessions on ERP software functionalities and best practices.
Education
B.TECH - CS
P.I.E.T
01-2014
HSC -
M.G.M Baghpat
01-2009
SSC -
M.G.M Baghpat
01-2006
Skills
Application Implementation
ERP Systems
ERP configuration
Implementation lifecycle
AGILE Methodologies
Project Management tools
JIRA
ASANA
SQL
Production Support
System Testing
Functional testing
Regression testing
IT Service Management
Languages
English
Hindi
English
Disclaimer
I hereby declare that all the above-furnished information is true to the best of my knowledge.
Projects Summary
Deputy Manager IT, 10/2020 to 09/2025, Manufacturing Process & IT Infrastructure (Infor LN ERP), This application consists of a Fully Production, P2P, O2C, warehouse process., Handled end-to-end project lifecycle., Gathering new requirements and customization from the client and preparing documentation., Manage Application & database part (Daily Backup, New deployment), Understanding of complete production life cycle, identification of system touch points (ERP & Any Others third party application)
Product Owner, 10/2020 to 09/2025, Demand and Distribution Channel (ERP NEXT & Customize Application), This application consists of a Fully Demand and distribution process. With the help of this application, we can deliver a product to customers., Handled end-to-end project lifecycle., Implement applications in new locations and provide training to users., Gathering new requirements and customization from the client and preparing documentation., Reporting the New requirement bugs in JIRA TOOL., Reporting daily users’ summary reports.
Functional /Technical Consultant, Implementation Engineer, 01/2018 to 10/2020, Road Construction Application Implementation, This application consists of a Fully Road Construction Equipment Details And Weybridge Details, In this Application We Manage equipment work, Fuel, Logbook, Material Receiving, Equipment Service & Equipment Policies., Handled end-to-end project lifecycle., Implement applications to new locations and provide training to users., Manage Material management, RMC Plant planning., Perform the tasks of reviewing documents by coordinating with software developers.
ERP Support and ERP Coordinator, 06/2014 to 12/2017, School ERP (Extra marks ERP), This application consists of a Fully School details like Admission Management, attendant, fee Management, Transport Management ETC., Handled end-to-end project lifecycle., Implement applications to and provide training to Teachers., Integrate Third party Hardware., Coordinate with Management and provide data as per requirement.