Summary
Overview
Work History
Education
Skills
Accomplishments
Cooking & Traveling
Languages
Timeline
Manager
Sumit Singh

Sumit Singh

Automobile Engineer
Bhubaneswar,Odisha

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

10
10
years of professional experience

Work History

Deputy Sales Manager

Bosch Limited
05.2018 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Established and cultivated solid business relationships with new or existing customers.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Facilitated business by implementing practical networking techniques.

Area Parts Manager

Mahindra First Choice Services Ltd.
04.2016 - 05.2018
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Ordered parts for customers, repair shops, and service departments for use in [Type] equipment.
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Monitored and evaluated supplier performance to maintain quality of parts.
  • Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
  • Created employee schedules to align coverage with forecasted demands.
  • Established and maintained relationships with vendors to source affordable and high quality materials and equipment for construction projects.
  • Obtained building and specialty permits from local jurisdictional agencies.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Sales Executive Manager

Endurance Technologies Pvt Ltd.
05.2015 - 03.2016
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
  • Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Created and implemented successful sales campaigns to drive leads and increase sales.
  • Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Organized promotional events and interacted with community to increase sales volume.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Analyzed past sales data and team performance to develop realistic sales goals.

Marketing Representative

Bosch Limited
09.2013 - 03.2015
  • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
  • Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
  • Attended industry events and trade shows to promote brand and build relationships with potential customers.
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
  • Created reports to track performance of marketing campaigns and suggest improvements.
  • Created and implemented customer loyalty programs to increase customer retention and loyalty.
  • Identified appropriate marketing channels and target customers for campaigns.
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Used various market research tools and techniques to gather, analyze and interpret data.
  • Created and launched campaigns across digital and traditional channels to drive sales.

Education

Bachelor of Science - Automotive Engineering

Rustamji Institute of Technologies
Rajiv Gandhi Proudyogiki Vishwavidyala, Gwalior M.
07.2013

J.D. - Automotive Engineering

Central School Of Motor Transport
Rajiv Gandhi Proudyogiki Vishwavidyalaya, Gwalior
06.2010

High School Diploma -

Mahavira High School
Amritsir, Punjab
03.2007

Skills

  • Goals and Performance
  • Employee Performance Evaluations
  • Competitor Analysis
  • Sales Strategy Development
  • Continuous Improvements
  • Sales Territory Growth
  • Client Satisfaction
  • Market Intelligence
  • Strategic Networking
  • Sales Presentation
  • Sales Process
  • Coaching and Mentoring

Accomplishments

  • Achieved best performance Award 4 times in 5 years carrier at Bosch Limited in 2018, 2019, 2021 & 2022.
  • Awarded with best Area Parts Manager at Mahindra First Choice Services Limited in 2017.

Cooking & Traveling

  • Cooking gives me creativity.
  • Travelling gives me an amount of exposure that is rivalled by nothing else.

Languages

Hindi
Native or Bilingual
English
Native or Bilingual
Punjabi
Native or Bilingual
Bengali
Professional Working
Odia
Professional Working

Timeline

Deputy Sales Manager

Bosch Limited
05.2018 - Current

Area Parts Manager

Mahindra First Choice Services Ltd.
04.2016 - 05.2018

Sales Executive Manager

Endurance Technologies Pvt Ltd.
05.2015 - 03.2016

Marketing Representative

Bosch Limited
09.2013 - 03.2015

Bachelor of Science - Automotive Engineering

Rustamji Institute of Technologies

J.D. - Automotive Engineering

Central School Of Motor Transport

High School Diploma -

Mahavira High School

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Sumit SinghAutomobile Engineer