SUMIT SINGH

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• Devised comprehensive financial plans for clients to achieve short and long-term financial goals.
• Presented investment strategies based on in-depth financial market research, enhancing client portfolios
• .Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified Sales opportunities for improving user experience by analyzing users’ journeys in CRM tool.
• Developed strategies for building AI Powered UI using Generative AI Chatbot Milli in Max Life Insurance.
• Utilized Product expertise and market research to create customized investment plans, client satisfaction.
• Implemented tagging solutions across websites and mobile apps for tracking visitor activity accurately.
• Demonstrated Monthly Fact finding analysis for a Customer’s requirement i.e.Human life value.
• Successfully resolved customer queries and issues through effective communication and product knowledge, ensuring high satisfaction levels

• Procurement of L2 Managed Switches at National Housing Bank meeting project requirements, guidelines.
• Conducted Proof of Concept testing on Quantum Networks Layer 2 Switch validating Technical specifications.
• Deployed and Configured HP Aruba Clear Pass NAC based AAA Solution, National Housing Bank.
• Work closely with senior network engineers to design complex connectivity solutions. Providing support for Network Hardware and Software configurations being deployed at Client side.
• Gained proficiency in MySQL database administration, including disaster recovery and replication techniques, to ensure data integrity and availability.
• Design and implemented Server virtualization technologies, like RAID, RAIN, SAN / NAS Storage solutions.
• Installation and Configuration of Industrial Ethernet Switches, i.e. Rugged Layer 2 Switch in CRL-BEL GAD.
• Installed and configured Allied Ware Plus Switches with dual-mode power supply, SFX modules, and fiber connectivity for high-availability video surveillance systems at CRL-BEL Campus.
• Ensured technical compliance of network hardware and software configurations, verifying adherence to Bills of Materials (BOMs), client specifications, and industry standards.
• Developed expertise in network security principles and Fortinet Secure SD-WAN solutions, contributing to secure network infrastructure deployments.

• Maintenance on IT Infrastructure including Servers, Storage, Workstation, and Network Devices used.
• Worked on Comprehensive AMC of IT Assets renewals and IT Based Service contracts.
• Familiar with BOQ Bidding, Bunch Bid, Custom Bid for IT based Services i.e. Hardware and Software.
• Preparation of Scope of Work, Bill of Material, System Specifications documents in GeM/ eProcurement.
• Involved in Commercial Bid, Technical Compatibility Matrix, Vendor evaluations and Price Negotiations.
• Providing MIS based reports for daily Status tracking, and updating Monthly activity tracker data in Microsoft Project
• Worked on IT Asset Management of all endpoint networks and devices used in organization.
• Involved with Computer Security Audit (CSAT) and Vulnerability Assessment report generation and its mitigation done in Quarterly / Yearly basis.
• Preparation of Server Compatibility Matrix in VMWare 8.0, for Datacenter Migration activity.
• Deploying and manage vCenter Server Appliance on VMware ESXi host enabling centralized management of Virtualized environment.
• Managing Dockers, Containers applications i.e Virtual Machines used in Datacenter and taking Backup.
• Establishing Fiber Connectivity between two offices i.e. Sites, through a MPLS VPN Connections provided by BSNL. Manage Structured Cabling Systems for Backbone connectivity for uplinks used in NeWN PCs.
• Gathered and analyzed security data from various tools, compiling comprehensive reports for management to enhance situational awareness.
• Having exposures to network related vulnerabilities and risk assessment.
• Worked on IT Asset management of all hardware, software, networks and endpoints devices in organization.