SUMIT SUR
NADIA
Summary
Results-oriented leader overseeing operations across multiple teams, ensuring compliance with company policies. Drives sales and manages KPIs, conducting performance analyses to enhance productivity. Recruits and mentors branch managers and staff, promoting collaboration. Analyzes market trends to identify business opportunities and refine marketing strategies.
Overview
3
3
Languages
12
12
years of professional experience
Work History
PHARMACY AREA CLUSTER MANAGER
MYMD HEALTHCARE PVT.LTD
NADIA
05.2026 - Current
- Manages multi-branch operations, cluster managers, recruitment, audits, compliance, inventory and sales
- Managed daily operations across multiple healthcare facilities.
- Coordinated staff schedules to ensure adequate coverage and support.
- Oversaw compliance with healthcare regulations and standards.
PHARMACY CLUSTER MANAGER
MYMD HEALTHCARE PVT.LTD
NADIA
07.2025 - 04.2026
- Supervised pharmacy operations, overseeing inventory control, staffing, and customer service to ensure efficient service delivery.
- Executed marketing and pharmacy programs, driving 10% increase in prescription volume through targeted initiatives.
- Ensured adherence to state board and federal regulations, maintaining compliance and safeguarding public health.
STORE OFFICER
MEDPLUS (A UNIT OF OPTIVAL HEALTH SOLUTION PVT.LTD.
NADIA
12.2016 - 06.2025
- Collaborated with the Cluster Audit Team and served as a spokesperson for branch visits, prepared daily sales reports and final reports in Excel, and managed opening and closing operations for approximately 23 pharmacies, including dispensing assistance, inventory control, customer service and sales, and administrative duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
STORE SALESMAN
SEN PHARMACY
TAHERPUR
03.2014 - 11.2016
- Managed front-end operations at the store like Dispensing Assistance, Inventory Control, Customer Service & Sales, Administrative Duties, Compliance, Provided high-quality service by resolving customer inquiries and reducing wait times. Corrected inventory inaccuracies to maintain accurate stock levels
- Assisted customers with product selections and recommendations.
- Maintained inventory levels and organized product displays.
- Processed sales transactions accurately and efficiently.
Education
HS PASS -
TAHERPUR NETAJI HIGH SCHOOL
TAHERPURSkills
- Pharmacy financial oversight
- Inventory management
- Supply chain management
- Sales analysis
- Medication documentation
- Pharmacy staff training
- Team leadership
- Staff supervision
- Team development
- Workforce planning
- Talent acquisition strategy
- Cross-functional collaboration
- Store operations
- Problem solving
- Attention to detail
- Time management
- Customer service
Languages
- English
- Bengali
- Hindi
Awards
- BEST CLUSTER MANAGER, Achieved the rewards of no1 incentive product sales in the back to back month., 05/01/26
- BEST PERFORMANCE AWARDS, Achieved the trophy of the no 1 private level product sales in the year 2023 & 2024 in west bengal., 01/01/25
Personal Information
Date of Birth: 01/24/94
Summary
Oversee day-to-day operations of multiple teams/branches, ensuring compliance with company policies., Drive sales targets, manage operational KPIs (costs, service quality, productivity), and conduct regular performance analyses., Recruit, mentor, and train branch managers/staff, fostering a collaborative work environment., Analyze market trends to identify new business opportunities and adjust marketing strategies.
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief. I take full responsibility for the accuracy of the details mentioned in this document.
Languages
Bengali
First Language
English
Beginner
A1
Hindi
Advanced
C1
Timeline
PHARMACY AREA CLUSTER MANAGER
MYMD HEALTHCARE PVT.LTD
05.2026 - Current
PHARMACY CLUSTER MANAGER
MYMD HEALTHCARE PVT.LTD
07.2025 - 04.2026
STORE OFFICER
MEDPLUS (A UNIT OF OPTIVAL HEALTH SOLUTION PVT.LTD.
12.2016 - 06.2025
STORE SALESMAN
SEN PHARMACY
03.2014 - 11.2016
HS PASS -
TAHERPUR NETAJI HIGH SCHOOL